CPS Energy

Today, CPS Energy had the privilege of visiting Holy Cross of San Antonio to thank middle school students who took the time to write heartfelt letters to our lineworkers following recent storm restoration efforts. The messages of appreciation meant so much to the crews who worked tirelessly to restore power and serve our community. Our team enjoyed spending time with students, sharing safety demonstrations, handing out candy, and celebrating the power of community connections. A special thank you to Mr. Ichen, a middle school math teacher, for inspiring this initiative and encouraging students to recognize the dedication of the men and women who help keep our community powered. Acts of gratitude like these remind our employees why their work matters and strengthen the bond between CPS Energy and the people we serve. Thank you to the entire Holy Cross community for the warm welcome and for making this such a meaningful day. 💙⚡ #CPSEnergy #PublicPower

Scammers are all tricks and no treats, so here's how to spot them before they get a chance to spook you! 👻🚫 Phonies, aka scammers, will often try to scare you into acting quickly. 😰 If you receive a call from someone claiming that you need to pay immediately or verify personal info right away, it's likely a scam. ⚠️ Always check Manage My Account (MMA) if you're ever in doubt. It's the safest and most reliable way to view any balances due and ensure your info is up-to-date. For more info and tips, visit cpsenergy.com/scammers.

DYK: All Texas homeowners are required to #Call811 at least 2 business days before doing any project that requires digging? 📲📅⚠️ Calling 811 is a free service that helps locate underground utility lines on your property, so you can safely dig and avoid any hazards. So, when should you call 811? Whenever you're doing ANY kind of digging, like ✅ planting a tree, ✅ building a deck, or ✅ installing a sprinkler system. Learn more about the Call 811 service and submit an online request at cpsenergy.com/call811

The community is invited to join our Resiliency Open House on Monday, Nov. 9 from 5-7pm at Family Service Neighborhood Place! This will be a great opportunity to connect with our CPS Energy leadership team and subject matter experts on... ✅ Energy alerts & outage restoration ✅ Billing assistance programs ✅ Emergency preparedness & safety priorities ✅ Any questions or feedback you might have! The Resiliency Open House is FREE to attend (no RSVP required). We look forward to connecting with you there!

Connect with our energy experts at our next Community Resource Fair on October 28! This free, family-friendly event is the perfect opportunity to get personalized advice and support for your household's energy needs. 📆 Wednesday, Oct. 28 from 5-7pm 📍 Christopher Hall Event's & Meeting Venue (1602 Thousand Oaks Dr) ⭐️ Family-friendly & FREE to attend (no RSVP needed) If you're not able to attend this one, we have more upcoming Community Resource Fairs planned! View our full calendar at cpsenergy.com/events.

🔥🍖 The countdown to GrillsGiving 2026 is on! Join us on Saturday, November 7, for GrillsGiving 2026, fired up by Bridgewater Consulting Group, featuring a competitive BBQ cookoff, great food, music, and fun for the whole family! Beyond the competition, GrillsGiving supports a meaningful cause. Event net proceeds benefit the Residential Energy Assistance Partnership (REAP), helping eligible families in our community who need assistance paying their utility bills. Come enjoy some of the best local BBQ, cheer on the competing teams, and help support our neighbors in need. 🎟️ Get your tickets today at cpsenergy.com/grillsgiving. #GrillsGiving #REAP #CPSEnergy

⚡👏 Representing CPS Energy on the international stage! Last week, our lineworkers competed in the 2026 International Lineman's Rodeo alongside skilled professionals from around the world. Our Journeyman Teams and Apprentices put their skills and teamwork to the test in events highlighting the precision, safety, and expertise they bring to their work every day. We're proud of the professionalism our team demonstrated while representing CPS Energy and our San Antonio community. Congratulations to all our competitors on a great showing, and thank you to everyone who supported them along the way! 📸 Take a look at a few highlights from this year's competition.

Our Energy2Business (E2B) team is hosting two FREE Small Business Support Fairs for local veterans and business owners on October 24th & 28th! Both events will provide complimentary breakfast/lunch and valuable resources from our E2B team to help your business thrive. VETERAN SERVICE FAIR: 📆 Saturday, Oct. 24 from 9:30am-1:00pm; Program begins at 10:00am 📍 St. Phillip's College (202 Connelly St), Good Samaritan Veterans Outreach & Transition Center SMALL BUSINESS FAIR: 📆 Wednesday, Oct. 28 from 7:30-9:00am 📍 The Magnolia Pancake Haus (10333 Huebner Rd) For questions and more info, please visit cpsenergy.com/e2b or email our E2B team at [email protected] 👍

🎃🚚 A spook-tacular time with our San Antonio community! This past weekend, we welcomed families and neighbors to our annual Truck or Treat event for a day of Halloween fun and plenty of treats! From exploring our utility trucks up close to meeting the CPS Energy team members who help serve our community, it was a great opportunity to come together and celebrate the spooky season. Thank you to everyone who joined us and helped make this year's event a success! We enjoyed celebrating with you and look forward to seeing you again next year. 📸 Take a look at some of our favorite moments from Truck or Treat 2026!

💙 A little support can make a meaningful difference for a neighbor in need. Whether you’re looking for help or want to help someone else, there are two ways to participate: 💡 NEED ASSISTANCE? Learn about eligibility requirements and available resources at cpsenergy.com/assistance. 💚 WANT TO GIVE BACK? Donations to REAP help provide energy bill assistance to qualifying households. You can contribute through your utility bill, donate online, or text REAPSATX to 41444. Learn more about how REAP supports our community at cpsenergy.com/REAP.

📢 Stay informed and engaged with CPS Energy! Our next Board of Trustees meeting is scheduled for Monday, October 26, and we encourage our community to participate. Board meetings provide an opportunity for customers to learn more about important organizational updates, ongoing initiatives, and decisions that impact our community. Whether you plan to attend in person or tune in virtually, we invite you to stay involved and share your perspective through the public comment process. 📅 Monday, October 26 💻 Attend in person or watch online. Learn more about upcoming meetings, how to participate, and how to submit public comments at cpsenergy.com/boardmeetings.

💳 Paying your CPS Energy bill just got more convenient! We offer a variety of payment options to help customers choose what works best for their schedule and needs. Whether you prefer paying online, over the phone, or in person, there are several ways to manage your monthly bill. Customers can also take advantage of new digital wallet payment options through Manage My Account (MMA), including Apple Pay and Google Pay! Other convenient options include making payments at participating retail locations, such as H-E-B and Walgreens. 📲 Explore all available payment methods and find the option that works best for you at cpsenergy.com/waystopay.

📢 Join us for our upcoming Community Resiliency Open House! On Monday, November 9, we're inviting our community to share feedback, ask questions, and connect with CPS Energy leadership, subject matter experts, and local community partners. Attendees can learn more about emergency preparedness, storm restoration, weather safety, billing assistance, and other resources available to our community. The event will feature remarks from CPS Energy Board Chair Dr. Francine Romero and Interim President & CEO Frank Almaraz. Representatives from SAWS, the Bexar County Office of Emergency Management, and the City of San Antonio's Department of Resiliency & Sustainability will also be available to connect with attendees. 📅 Monday, November 9 
🕔 5 PM – 7 PM
 📍 Family Service Neighborhood Place
 🎟️ FREE and open to the public We hope to see you there!

OUTAGE UPDATE (4:30 PM): Crews are actively working to restore power for customers impacted by today's strong wind gusts. As of this update, crews are responding to 45 active outages affecting approximately 163 customers. Safety is our top priority, and our teams are on the ground assessing damage and making repairs as quickly as possible. High winds exceeding 25 mph, can make restoration more challenging, especially when bucket trucks can’t be used safely. In these cases, our crews may need to climb poles, which can take more time. Thank you for your understanding as we work to restore your power safely and efficiently. SAFETY REMINDERS: 💨 Secure loose outdoor items! Strong wind gusts can blow away patio furniture, decorations, trash cans, and other unsecured objects. Please take precautions to secure these items and help prevent damage or potential safety hazards. 🛑 Remember to #MoveOver or #SlowDown when approaching crews working along roadways. Give them plenty of space to work safely. ⚠️ Stay away from downed power lines and always treat them as energized. Do NOT approach, touch, or drive over a downed line. Report downed power lines immediately to 210-353-HELP (4357). We appreciate our community’s patience as crews continue working safely to restore power. 📲 Report or view outages at cpsenergy.com/outagecenter. Continue following CPS Energy for updates. ** EN ESPANOL ** ACTUALIZACIÓN DE APAGONES (4:30 PM): Nuestras cuadrillas están trabajando activamente para restablecer el servicio eléctrico a los clientes afectados por las fuertes ráfagas de viento de hoy. Al momento de esta actualización, nuestras cuadrillas están respondiendo a 45 apagones activos que afectan aproximadamente a 163 clientes. La seguridad es nuestra máxima prioridad, y nuestros equipos se encuentran en el campo evaluando los daños y realizando reparaciones lo más rápido posible. Los fuertes vientos que superan las 25 mph pueden dificultar los esfuerzos de restauración, especialmente cuando no es seguro utilizar camiones con canastilla. En estos casos, es posible que nuestras cuadrillas tengan que subir a los postes para realizar las reparaciones, lo que puede requerir más tiempo. Agradecemos su comprensión mientras trabajamos para restablecer el servicio eléctrico de manera segura y eficiente. RECORDATORIOS DE SEGURIDAD: 💨 ¡Asegure los objetos sueltos en el exterior! Las fuertes ráfagas de viento pueden arrastrar muebles de patio, decoraciones, botes de basura y otros objetos que no estén bien asegurados. Tome precauciones para asegurar estos artículos y ayudar a prevenir daños o posibles riesgos de seguridad. 🛑 Recuerde #MoveOver o #SlowDown al acercarse a nuestras cuadrillas que trabajan en las carreteras. Deles suficiente espacio para realizar su trabajo de manera segura. ⚠️ Manténgase alejado de las líneas eléctricas caídas y siempre trátelas como si estuvieran ENERGIZADAS. NO se acerque, toque ni conduzca sobre una línea eléctrica caída. Repórtela inmediatamente llamando al 210-353-HELP (4357). Agradecemos la paciencia de nuestra comunidad mientras nuestras cuadrillas continúan trabajando de manera segura para restablecer el servicio eléctrico. 📲 Reporte o consulte apagones en cpsenergy.com/outagecenter. Continúe siguiendo las redes sociales de CPS Energy para recibir actualizaciones. 📸: @cityleonvalley

OUTAGE UPDATE (2:15 PM): Strong winds continue to impact the San Antonio area, causing outages across portions of our service area. As of this update, crews are responding to 66 active outages affecting approximately 3,233 customers. Our crews are actively assessing damage and working to safely restore power. However, strong winds can create additional challenges particularly when using bucket trucks to access power lines. When wind speeds exceed 25 mph, our crews may need to climb poles instead of using bucket trucks to safely complete repairs. These conditions can extend restoration times. SAFETY REMINDERS: 💨 Secure loose outdoor items! Strong wind gusts can blow away patio furniture, decorations, trash cans, and other unsecured objects. Please take precautions to secure these items and help prevent damage or potential safety hazards. 🛑 Remember to #MoveOver or #SlowDown when approaching crews working along roadways. Give them plenty of space to work safely. ⚠️ Stay away from downed power lines and always treat them as energized. Do NOT approach, touch, or drive over a downed line. Report downed power lines immediately to 210-353-HELP (4357). We appreciate our community’s patience as crews continue working safely to restore power. 📲 Report or view outages at cpsenergy.com/outagecenter. Continue following CPS Energy for updates. ACTUALIZACIÓN DE APAGONES (2:15 PM): Los fuertes vientos continúan afectando el área de San Antonio, provocando apagones en diferentes partes de nuestra área de servicio. Al momento de esta actualización, nuestras cuadrillas están respondiendo a 66 apagones activos que afectan aproximadamente a 3,233 clientes. Nuestras cuadrillas están evaluando los daños y trabajando activamente para restablecer el servicio eléctrico de manera segura. Sin embargo, los fuertes vientos pueden presentar desafíos adicionales, especialmente al utilizar camiones con canastilla para acceder a las líneas eléctricas. Cuando la velocidad del viento supera las 25 mph, es posible que nuestras cuadrillas tengan que subir a los postes en lugar de utilizar los camiones con canastilla para realizar las reparaciones de manera segura. Estas condiciones pueden prolongar los tiempos de restauración. RECORDATORIOS DE SEGURIDAD: 💨 ¡Asegure los objetos sueltos en el exterior! Las fuertes ráfagas de viento pueden arrastrar muebles de patio, decoraciones, botes de basura y otros objetos que no estén bien asegurados. Tome precauciones para asegurar estos artículos y ayudar a prevenir daños o posibles riesgos de seguridad. 🛑 Recuerde #MoveOver o #SlowDown al acercarse a nuestras cuadrillas que trabajan en las carreteras. Deles suficiente espacio para realizar su trabajo de manera segura. ⚠️ Manténgase alejado de las líneas eléctricas caídas y siempre trátelas como si estuvieran ENERGIZADAS. NO se acerque, toque ni conduzca sobre una línea eléctrica caída. Repórtela inmediatamente llamando al 210-353-HELP (4357). Agradecemos la paciencia de nuestra comunidad mientras nuestras cuadrillas continúan trabajando de manera segura para restablecer el servicio eléctrico. 📲 Reporte o consulte apagones en cpsenergy.com/outagecenter. Continúe siguiendo las redes sociales de CPS Energy para recibir actualizaciones.

OUTAGE UPDATE (11:24 AM): Strong winds moving through the San Antonio area are causing outages across parts of our service area. At this time, there are 32 active outages affecting approximately 2,513 customers. CPS Energy crews are actively assessing damage and responding to outages. Please know that safety remains our top priority. Strong winds can limit the use of bucket trucks to reach power lines. When wind speeds exceed 25 mph, crews may need to climb poles to safely make repairs, which can slow restoration efforts. We appreciate our community’s patience as crews work to restore power as quickly and safely as possible. SAFETY REMINDERS: ⚠️ Please remember #SafetyFirst and tie down ANY loose items that may be blown away by strong winds. ⚡ Do NOT go near or drive over a downed power line. Always treat it as LIVE. 📞 Report downed power lines immediately by calling 210-353-HELP (4357). 🚨 Report or view outages at: cpsenergy.com/outagecenter 📲 Continue to follow us for updates. ACTUALIZACIÓN DE APAGONES (11:24 AM): Los fuertes vientos que se desplazan por el área de San Antonio están provocando apagones en partes de nuestra área de servicio. En este momento, hay 32 apagones activos que afectan aproximadamente a 2,513 clientes. Los equipos de CPS Energy están evaluando los daños y respondiendo a los reportes de apagones. Tenga en cuenta que la seguridad sigue siendo nuestra principal prioridad. Los fuertes vientos pueden limitar el uso de camiones con canastilla para alcanzar las líneas eléctricas. Cuando las velocidades del viento superan 25 mph, los equipos pueden tener que escalar postes para realizar reparaciones de manera segura, lo que puede retrasar los tiempos de restauración. Agradecemos la paciencia de nuestra comunidad mientras los equipos trabajan para restaurar el servicio lo más rápido y seguro posible. RECORDATORIOS DE SEGURIDAD: ⚠️ Recuerde #SafetyFirst y asegure cualquier objeto suelto que pueda ser arrastrado por los fuertes vientos. ⚡ NO se acerque ni pase por encima de cables eléctricos caídos. Trátelos siempre como si estuvieran energizados. 📞 Reporte cables eléctricos caídos inmediatamente llamando al 210-353-HELP (4357). 🚨 Reporte o consulte apagones en: cpsenergy.com/outagecenter 📲 Continúe siguiéndonos para recibir actualizaciones.

🌬️ Weather Update
 CPS Energy Chief Meteorologist @wxprobrian says a big cold front arrives early Friday, bringing a brief chance for showers before strong winds take over. Gusts could reach 40–50 mph through Friday afternoon and remain elevated into Saturday morning. Fire danger will also be high due to dry and windy conditions. Cooler temperatures follow for the weekend, with lows in the 50s and highs near 70°. ➡️ Stay weather aware and follow us for updates.

💚 Celebrating the next generation of leaders! Our CPS Energy team proudly hosted the @girlscoutsswtx Spark Your Future: CPS Energy Showcase, an interactive, hands-on experience exploring the exciting world of energy, electrical safety, technology, and environmental stewardship! We enjoyed the opportunity to connect with attendees, support an event that celebrates the potential of young women, and be part of a community coming together to encourage their growth and success. Thank you to the Girl Scouts of Southwest Texas for hosting and to everyone who helped make this year's celebration possible! #CPSEnergy #PublicPower

⚡💪 Wishing our CPS Energy team members the best of luck as they prepare to compete in the International Lineman's Rodeo! The competition provides an opportunity for lineworkers to demonstrate the expertise and dedication they bring to their work every day while representing CPS Energy and our San Antonio community on an international stage. We're proud to have our team representing us and look forward to cheering them on throughout the competition! Join us in wishing them safe travels and the best of luck! #CPS Energy

⚡ A clear space around electrical equipment helps keep our community safe! You may have noticed green transformer boxes in yards or throughout your neighborhood. These boxes are an important part of the electrical system that helps deliver power to homes and businesses. Keeping the areas around them clear allows CPS Energy crews to safely access equipment for inspections, maintenance, and repairs when needed. 🌿 Avoid planting trees, shrubs, or other vegetation too close to electrical equipment. 🚧 Keep landscaping materials, decorations, and other objects away from transformer boxes. ⚠️ Never attempt to open, move, or tamper with electrical equipment. Help us keep these areas clear and accessible so our crews can work safely and efficiently.