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Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers. Account is not monitored 24/7.

New York, NY
Joined February 2010
Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)Photo by NYC Consumer and Worker Protection (@helloDCWP)
🗳️ You may be eligible for time off to vote! ⏰ If you do not have four consecutive hours to vote before or after your shift at work, you are eligible for two hours of paid time off to vote on Election Day. 📲 Learn more at elections.ny.gov
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This month, Commissioner Levine visited @BKLYNlibrary’s monthly Medical Debt Clinic!  
  
Volunteers meet at the library each month to help New Yorkers find ways of reducing or eliminating their medical debt.  
  
Sign up for the next session at bklynlibrary.org/calendar/me……
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DCWP issued this statement on Amazon, Uber and Instacart’s lawsuit against NYC’s Delivery Worker Protection laws. New Yorkers deserve safe streets and delivery workers deserve due process and dignity.
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¡Los Centros de Poder Financiero de la Ciudad de Nueva York están aquí para ayudarte! Nuestros asesores pueden ayudarte a: 💰 Ahorrar 💳 Reducir tus deudas 💵 Prepararte para los gastos navideños Obtén más información en @eldiariony eldiariony.com/2026/10/29/nu…
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🤖 ICYMI: NYC proposed the nation’s first municipal rule to regulate AI Chatbots and other automated customer service systems! 📲 Read more on @CrainsNewYork crainsnewyork.com/politics-p…
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Thanks for having us @CunyTV! Stay tuned for Commissioner Levine's interview with @JeffCMays covering AI-powered chatbots, DCWP's record-breaking wins for workers, and our agency’s economic justice vision for New York City.
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NYC Consumer and Worker Protection retweeted
Just last month, DoorDash couldn’t seem to find the money to pay their deliveristas — until our administration forced them to give back $131M+ in stolen wages and penalties. This week, they’ve managed to find $17 billion to acquire one of their main competitors. Corporate consolidation means higher prices, harsher exploitation, and greater economic inequality for New Yorkers. We’ve stood up to these giants before. That doesn’t stop now.
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🔎 Do you want to serve @nycgov and impact your fellow New Yorkers? Want to be part of a legal team with grit, passion, and undeniable charm? Apply to work at DCWP! We are currently hiring attorneys to support consumer and worker protection across the agency.
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🩷 You can use your Protected Time Off to screen for Breast Cancer. Most NYC Workers get 40 to 56 hours of paid Protected Time Off. Learn more at nyc.gov/workers
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💌 It’s Customer Service Month at DCWP!  
To spread the love, team members sent each other thank you notes across the agency.  
We are so grateful to have such a strong team.
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DCWP issued this statement on DoorDash's potential purchase of Instacart. ⬇️ No matter the outcome, New York City will continue to enforce delivery workers' rights without fear or favor.
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NYC Consumer and Worker Protection retweeted
Crecí en un mundo que Dolores Huerta ayudó a construir. Cada vez que un trabajador de esta ciudad se organiza por un salario justo, cada vez que un inquilino, un repartidor o una niñera alza la voz para exigir algo mejor, está siguiendo el camino que ella abrió. Lideró sin pedir permiso. Organizó a los trabajadores del campo cuando el país prefería no mirar, convenció a familias de todo Estados Unidos de dejar de comprar uvas en solidaridad con los campesinos y consiguió protecciones que cambiaron la vida de millones de personas. Su lucha nació en los campos de California, pero nunca fue solo para California. Familias en Nueva York, en Texas y en el Medio Oeste siguieron sus pasos y aprendieron de su ejemplo sin haberla conocido jamás. Su valentía y su compromiso con la justicia la acompañaron hasta el final de su vida, cuando decidió hablar y contar la verdad sobre lo que había vivido, aunque guardar silencio habría sido más fácil. Nos enseñó que sí se puede, y lo vivió cada día. Nueva York despide con dolor a Dolores Huerta. Honremos su legado continuando su lucha.
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NYC Consumer and Worker Protection retweeted
I grew up in a world Dolores Huerta helped make. Every time a worker in this city organizes for a fair wage, every time a tenant, delivery worker, or a nanny stands up and demands better, they join a tradition she forged. She led without asking permission. She organized farmworkers when the country looked away, took the grape boycott to every corner of America, and won protections that changed millions of lives. Her work started in California’s fields, but it was never only for California. Families in New York, in Texas, and in the Midwest followed in her footsteps and learned from her example, without ever meeting her. Her bravery and fight for justice continued until the very end of her life, when she came forward to share the truth about what she had survived -- even though silence would have been easier. She taught us that sí se puede and lived it every day. New York mourns Dolores Huerta. Let us honor her by continuing the work.
BREAKING: Labor leader, feminist and civil rights icon Dolores Huerta has died at 96. apnews.com/article/dolores-h…
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😇 When it comes to providing customer service to fellow New Yorkers, DCWP staffers have it on lock.  
🎊 Commissioner Levine celebrated agency staff at our annual Customer Service Month luncheon.  
❤️ We are grateful to their commitment to City service.
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‼️ NYC Workers: You may be eligible for time off to vote! ⏰ If you do not have four consecutive hours to vote before or after your shift, you are eligible for two hours of paid time off to vote on Election Day. 🗳️ Learn more at elections.ny.gov
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‼️ Seasonal retail employees have rights in NYC! 🎃 Thanks to the Fair Workweek Law, retail workers have a right to a predictable work schedule throughout the holiday season (and every season). 📲 Learn more at nyc.gov/workers
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Nearly a year into @NYCMayor’s administration, and DCWP is delivering real, tangible benefits for working New Yorkers.   Glad to join @DMLeilaBozorg, @NYCMayorsOffice of Child Care ED Emmy Liss and @grocery_nerd for @nycpolicyforum’s panel on affordability.
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—and thanks to @awh for moderating.
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💜Commissioner Levine proudly marched with survivors and advocacy groups at @KAFSCNY’s annual Silent March. From Protected Time Off rights to free financial counseling, DCWP stands with survivors and their families as they heal from domestic violence. #DomesticViolenceAwareness
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