Leading source of information and insight for quick-serve, fast-casual, and other limited-service restaurants.
Chapel Hill, North Carolina
Joined November 2008
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Starbucks wants its morning rush to last longer, and its next tech overhaul could help make room for the extra business.
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Jersey Mike’s is rethinking where its $200 million-plus advertising budget goes.
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Wingstop’s CEO says its marketing leaned too heavily on awareness without consistently giving customers a compelling reason to order.
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Chipotle’s sales are growing again. How much more could it get from restaurants still falling short on throughput basics?
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DoorDash has agreed to buy Instacart for $17 billion, with plans that go well beyond combining delivery networks.
Read more 👉 qsrmagazine.com/news/doordas…
McDonald’s franchisees see promise in specialty drinks, but they want more proof before buying into the chain’s bigger overhaul.
Read more 👉 qsrmagazine.com/story/bevera…
This cult-favorite burrito chain took a short-term margin hit to keep prices low. What does that bet look like now?
Read more 👉 qsrmagazine.com/story/panche…
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Nelson Peltz’s Trian is making another move to take Wendy’s private, joining an investor group proposing a deal valuing its equity at roughly $1.4 billion.
More here ➡️ qsrmagazine.com/story/nelson…
A great meal may not bring guests back if something goes wrong in your parking lot. How prepared is your restaurant?
More here ➡️ qsrmagazine.com/story/restau…
A 23-restaurant deal just put this Indiana operator at the top of Arby’s franchise system.
More here ➡️ qsrmagazine.com/story/aes-re…
What does it take to earn $200,000 running a Sweetgreen? The chain’s new manager incentive plan looks beyond sales. qsrmagazine.com/story/sweetg…
Pancheros is getting back to pre-pandemic restaurant economics without asking customers to absorb every cost increase. qsrmagazine.com/story/panche…
Can bankruptcy save a franchise agreement that’s already been terminated? For one 314-unit Wendy’s operator, the answer may hinge on a single day. qsrmagazine.com/story/what-t…
Olo is stepping out from behind the scenes with a consumer app that puts a different price on marketplace convenience. qsrmagazine.com/story/olos-n…
Hangry Joe’s new CEO would rather have 150 restaurants in the right locations than 300 with compromises. qsrmagazine.com/story/hangry…
Here's what it took for two industry outsiders to turn a side business into a 22-unit Taco John’s portfolio. qsrmagazine.com/story/how-tw…
Can this Kansas-born burger chain turn smaller restaurants into 100 openings a year? qsrmagazine.com/story/freddy…
Two months after Salad and Go closed every restaurant, one of its original creators is betting it deserves another shot. qsrmagazine.com/story/salad-…