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Tassient - Agentic RMM / DEX

@tassient

Next generation Agentic-AI RMM / DEX. Built with AI as a bedrock from the ground up.

tassient.com
Joined April 2026
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Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)Photo by Tassient - Agentic RMM / DEX (@tassient)
Some remote issues need a second set of eyes, especially when the person with the device is waiting. In Aipex, additional administrators can join an active Remote Control session as viewers. From the session toolbar, they can take control if needed and stay connected when another administrator leaves.
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Aipex’s copilot can investigate live device state. When a proposed action is destructive, it needs human approval before it runs.
Dark navy diagram titled "Review the change before it runs." Subtitle: "Human approval for destructive actions." Three connected steps show Investigate, using live device state and endpoint context; Review + approve, a human decision for destructive actions; and Act, running the approved destructive action. The middle step has an amber outline. Tassient Aipex branding appears in the footer. Label: Conceptual workflow. Not a product screenshot.

ALT Dark navy diagram titled "Review the change before it runs." Subtitle: "Human approval for destructive actions." Three connected steps show Investigate, using live device state and endpoint context; Review + approve, a human decision for destructive actions; and Act, running the approved destructive action. The middle step has an amber outline. Tassient Aipex branding appears in the footer. Label: Conceptual workflow. Not a product screenshot.

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Choosing a connection region is now part of Aipex device setup. For each device, select EU-01 (London) or US-01 (Los Angeles) in Settings. For new enrollments, set the default region on the enrollment key. That gives IT teams a direct control over where devices connect for remote control and remote shell.
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Windows 11 24H2 has different support deadlines by edition. Aipex shows operating system support dates where lifecycle data is available, with a dashboard widget for devices nearing or past end of support.
Graphic titled "Check the edition, too." for Windows 11, version 24H2. Two cards compare Home and Pro, which reached end of updates in October 2026, with Enterprise and Education, supported into 2027 with end of updates in October 2027. Below: Review support dates in Aipex under Details, Operating system, and in the dashboard lifecycle widget, where lifecycle data is available. Tassient Aipex logo in the footer. Status checked November 2, 2026; source: Microsoft Windows lifecycle guidance.

ALT Graphic titled "Check the edition, too." for Windows 11, version 24H2. Two cards compare Home and Pro, which reached end of updates in October 2026, with Enterprise and Education, supported into 2027 with end of updates in October 2027. Below: Review support dates in Aipex under Details, Operating system, and in the dashboard lifecycle widget, where lifecycle data is available. Tassient Aipex logo in the footer. Status checked November 2, 2026; source: Microsoft Windows lifecycle guidance.

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Patch compliance is more useful when it answers two questions: what’s missing, and what’s scheduled next. Aipex helps IT teams review Windows patch compliance, then schedule deployments to device groups with reboot control and user notifications - turning a report into an operational next step. tassient.com/
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The slowdown ended before support connected. Start with when it happened, then inspect the process detail at that point in the performance history. Aipex includes historical charts with point-in-time process detail. tassient.com/
Dark navy Sunday on-call graphic headed “When ‘it’s fine now’ isn’t the end.” Text advises going back to the moment the slowdown happened. An illustrative historical CPU chart highlights a spike at 11:42. A point-in-time detail panel shows App process 62%, Background service 21%, and Other processes 17%. Footer: Aipex historical performance plus point-in-time process detail, beside the official Tassient logo.

ALT Dark navy Sunday on-call graphic headed “When ‘it’s fine now’ isn’t the end.” Text advises going back to the moment the slowdown happened. An illustrative historical CPU chart highlights a spike at 11:42. A point-in-time detail panel shows App process 62%, Background service 21%, and Other processes 17%. Footer: Aipex historical performance plus point-in-time process detail, beside the official Tassient logo.

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An alert tells you where to start. Inspect the device context, test the suspected cause, then check that the symptom has cleared. Aipex brings live monitoring, historical process detail and remote support tools into that investigation. tassient.com/
Dark navy graphic headed “Don’t stop at the alert.” Four connected circular illustrations show an amber warning beacon labeled Signal, monitoring charts labeled Context, a network of cubes labeled Cause, and a laptop with a check mark labeled Verified fix. The official Tassient logo appears beneath the sequence.

ALT Dark navy graphic headed “Don’t stop at the alert.” Four connected circular illustrations show an amber warning beacon labeled Signal, monitoring charts labeled Context, a network of cubes labeled Cause, and a laptop with a check mark labeled Verified fix. The official Tassient logo appears beneath the sequence.

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A useful support handoff includes evidence another technician can inspect. Record the symptom, time window and device, then share the relevant chart or table. Aipex’s AI copilot can return charts, tables and CSV exports. tassient.com/
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What will you compare after the maintenance window? Capture the device configuration and relevant performance context before work begins. Aipex combines inventory with live and historical monitoring to help make that comparison. tassient.com/
Dark navy Saturday maintenance prep graphic headed “Build the baseline before the window opens.” Text says to know what the device is and how it is behaving before changing it. A “One device. Two views.” panel compares configuration—hardware, operating system, applications, users and sessions—with behavior—CPU and memory, network, processes and services, historical context. Footer: Aipex inventory plus live and historical monitoring, beside the official Tassient logo.

ALT Dark navy Saturday maintenance prep graphic headed “Build the baseline before the window opens.” Text says to know what the device is and how it is behaving before changing it. A “One device. Two views.” panel compares configuration—hardware, operating system, applications, users and sessions—with behavior—CPU and memory, network, processes and services, historical context. Footer: Aipex inventory plus live and historical monitoring, beside the official Tassient logo.

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Before enabling a recurring script, decide what should happen if it runs twice. Check for the desired state before changing it, and make the output useful for review. Aipex supports scheduled and interval script triggers on devices or groups. tassient.com/
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A cluster of login failures can look like several broken endpoints. Check whether users share a cloud dependency before making local changes. Aipex’s dashboard includes cloud provider status widgets and a known-outages overlay for that wider view. tassient.com/
Dark navy Friday troubleshooting graphic headed “Several users. One shared dependency?” Text advises checking service status before changing each endpoint. A diagram titled “Look for shared context” connects User 1, User 2 and User 3 to a shared service labeled “Check provider status.” Footer: Aipex dashboard, cloud provider status widgets plus known-outages overlay, beside the official Tassient logo.

ALT Dark navy Friday troubleshooting graphic headed “Several users. One shared dependency?” Text advises checking service status before changing each endpoint. A diagram titled “Look for shared context” connects User 1, User 2 and User 3 to a shared service labeled “Check provider status.” Footer: Aipex dashboard, cloud provider status widgets plus known-outages overlay, beside the official Tassient logo.

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An audit log becomes useful when someone reviews it. After a support change, compare the activity record with the ticket: does the work match the intended scope? Aipex includes an audit log for administrator and device activity. tassient.com/
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A useful endpoint-tool evaluation needs a real support task. Pick a small device set, investigate a symptom, try the relevant remote tools, and check the result. Aipex Free includes the full feature set for up to 10 devices. tassient.com/
Dark navy Thursday evaluation lab graphic headed “Start with 10. Test the full workflow.” Text states Aipex Free includes the full feature set for up to 10 devices. Ten monitor icons sit beside a feature panel: Inventory—know what is deployed; Monitoring—see live and historical context; Remote support—control, shell and file tools; Automation—run and trigger scripts; Agentic AI—investigate with device context. Footer: Start small. Test the workflow. Plan the rollout. Official Tassient logo at bottom right.

ALT Dark navy Thursday evaluation lab graphic headed “Start with 10. Test the full workflow.” Text states Aipex Free includes the full feature set for up to 10 devices. Ten monitor icons sit beside a feature panel: Inventory—know what is deployed; Monitoring—see live and historical context; Remote support—control, shell and file tools; Automation—run and trigger scripts; Agentic AI—investigate with device context. Footer: Start small. Test the workflow. Plan the rollout. Official Tassient logo at bottom right.

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Endpoint rollout planning starts with the network path. Aipex agents connect outbound over HTTPS and do not require inbound listening ports on managed devices. That is a useful detail to bring to the firewall conversation before deployment. tassient.com/
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When an app update lands, first find out which versions are actually in your fleet. Aipex shows application versions, publishers and device scope, with per-device detail for follow-up. Turn a broad notice into a focused worklist. tassient.com/
Dark navy Wednesday inventory graphic headed “Software name is only the start.” It advises checking version, publisher and scope before deciding what to do. An illustrative application table lists Design Tool 8.4.2 on 126 devices, Browser 132.1 on 318, Support Client 5.7.0 on 84 and PDF Reader 24.9 on 211, with example publishers. Footer: Aipex application inventory with organization-wide scope and per-device detail, beside the official Tassient logo.

ALT Dark navy Wednesday inventory graphic headed “Software name is only the start.” It advises checking version, publisher and scope before deciding what to do. An illustrative application table lists Design Tool 8.4.2 on 126 devices, Browser 132.1 on 318, Support Client 5.7.0 on 84 and PDF Reader 24.9 on 211, with example publishers. Footer: Aipex application inventory with organization-wide scope and per-device detail, beside the official Tassient logo.

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A remote support session should begin with context and consent. Tell the user what you need to inspect, choose the tool that fits the task, and close the loop on what changed. Aipex supports remote control with user consent controls alongside shell and file tools. tassient.com/
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Patch compliance isn’t a patch plan. Start by separating devices that need an update from the ones that can safely take a restart window. Then prioritize by exposure and business role—not only a missing-patch count. Aipex’s Compliance view helps review Windows patch compliance across devices.
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Before restarting a troubled endpoint, capture the process, service and event context while the symptom is present. Aipex brings those views together with live resource metrics, helping IT teams investigate before changing the device state. tassient.com/
Dark navy Tuesday troubleshooting graphic headed Before you restart it, read the evidence. A restart can clear the symptom and erase useful context. A Check the live state panel lists Process: What is consuming resources? Service: Is it stopped, stuck or unstable? Events: What changed before the symptom? Below: Observe, connect, then act. Footer: Aipex live monitoring—processes, services, events and resource context—beside the official Tassient logo.

ALT Dark navy Tuesday troubleshooting graphic headed Before you restart it, read the evidence. A restart can clear the symptom and erase useful context. A Check the live state panel lists Process: What is consuming resources? Service: Is it stopped, stuck or unstable? Events: What changed before the symptom? Below: Observe, connect, then act. Footer: Aipex live monitoring—processes, services, events and resource context—beside the official Tassient logo.

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Start a “slow network” ticket with a specific symptom: which app, which connection, and when? Aipex surfaces Wi-Fi signal, latency targets, interfaces and network connections to help build the investigation before changing settings. tassient.com/
Dark navy Monday network triage graphic headed Slow is a symptom. Build the diagnosis. Text advises reading the signal in layers and comparing changes over time. A Follow the network signal panel lists Wi-Fi signal—connection quality; latency targets—response time; interfaces—path and state; connections—active traffic. An illustrative amber history chart sits beside the list. Footer: Aipex, live and historical network context on the device, beside the official Tassient logo.

ALT Dark navy Monday network triage graphic headed Slow is a symptom. Build the diagnosis. Text advises reading the signal in layers and comparing changes over time. A Follow the network signal panel lists Wi-Fi signal—connection quality; latency targets—response time; interfaces—path and state; connections—active traffic. An illustrative amber history chart sits beside the list. Footer: Aipex, live and historical network context on the device, beside the official Tassient logo.

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