1/4
@shashanknd dropped out of college to build Practo, back when dropping out just meant you couldn’t get a job.
No business family. Both parents in govt service. When everyone said “do an MBA first,” he flipped it by starting @Practo.
3/4
Doctors burned his billboards. Associations came after him. FIRs got filed, for the crime of rating doctors.
@avnish_bajaj asked how he was coping in one of those storms. He said: “If I’m disrupting something big, I have to be ready to be personally disrupted.”
4/4
18 years. Same three co-founders. Now profitable, global, and in his words, only just getting started.
His one line for anyone still unstarted: fall in love with the problem, and measure impact, not valuation.
Link to the video: youtu.be/XUmsL4nq4MY
1/4
@ajshrihari never wanted to start a company. He was an ML researcher chasing free pizza at hackathons.
Then his brother’s accident + a nightmare trip through US healthcare changed everything.
Now, Coral uses AI to turn a 14-day wait into under 5 minutes. 🧵
3/4
Coral’s real insight isn’t “AI is magic.”
95%+ of US patient referrals still arrive by fax, 720-page faxes, 27 patients each, horrible handwriting. People spent 20 years + millions trying to kill it. It won’t die.
So Coral automates inside the mess instead of fighting it.
4/4
In this episode of Unstarted we unearth how Coral is changing US Healthcare.
link: youtu.be/is0ftYpz0l8
1/4
1/
In most US medical practices, the system of record isn't an EHR. It's sticky notes.
We spoke with Chetan Reddy, co-founder and CEO of @confidohealth about what AI is actually replacing in US healthcare.
2/4
Chetan's point: digitise the work first, or AI has no ROI.
Healthcare skipped most software because every tool needed an IT team, new processes, and someone outside the care team to drive adoption.
3/4
Across Confido's customers:
2–3x more patient encounters
98% of pending tasks completed
20–30% monthly cost savings
Full conversation on Intelligent Indians: youtu.be/5okmBLZnXms
@avnish_bajaj @VikramV23 @Ashwinkannan
@aniketshah30 quit his job with no startup idea.
Gave himself 18 months and a rule: stay frugal, keep ideating, or get a job.
One hungry afternoon in a Bangalore café, Aniket Shah stumbled onto the idea of @justswishin - which now has 1M users and delivers food in 10 mins.
Swish wasn’t the first to try 10-min food. But they had an edge
Their edge = treating a kitchen like an FMCG line:
→ 220+ items made in under 5 mins
→ automated fryers (press one button, chef moves on)
→ a central “control tower” monitoring every station
And they are playing the field with big guys.
@aniketshah30 says, "Competition never killed anybody. It’s customers or lack of them that kill. Real competition is how hard you can run against yourself.
Full episode here: youtu.be/rv0hbhKO5QQ
@avnish_bajaj
Z47 retweeted
Privileged to be leading Confido Health's Series A. Having known Chetan, Vichar and the team for a while, we were impressed with their 15X growth in a year and their impressive word of mouth and win rates vs competition. Their AI agents (Sara, Ryan) now help 1 in 50 Americans, by providing front office staff to US healthcare, and a great example of labour workforce augmentation.
Great to see DeVC, @Together_Fund, Blume Ventures and Justin Saks double down alongside us.
@avnish , @RajatAgarwal167 , @rbalaraman, @assh2win, @RTinkslinger
We've raised $22.5M in total Series A funding for Confido Health, including a new $12.5M extension led by @z47_vc.
Medicine has added decades to our lives, yet patients still lose weeks to paperwork.
We're building AI agents to give healthcare teams more capacity to care.
Z47 retweeted
We've raised $22.5M in total Series A funding for Confido Health, including a new $12.5M extension led by @z47_vc.
Medicine has added decades to our lives, yet patients still lose weeks to paperwork.
We're building AI agents to give healthcare teams more capacity to care.
We’re excited to lead @confidohealth $12.5M Series A extension as Chetan Reddy and Vichar Shroff build CareOS, an agentic platform transforming healthcare operations and unlocking a new model for a hybrid healthcare workforce.
@VikramV23, @assh2win
1/4
Sumit Chhazed has started four companies.
The first three didn't work.
The fourth is profitable - and in 2024 he turned down offers to sell it.
Here's the part founders don't talk about 🧵
