Put AI agents to work across your business with Specialized Agents from Zendesk. | 🔗: https://nitter.cf/t.co/mY4lRKYNIt
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Your employees need answers, not a scavenger hunt.
Move beyond articles and get real resolution with Zendesk Employee Service AI Agents: zdsk.co/4ypNI79
Great AI starts with great knowledge.
@thoughtworks built Buddy on #ZendeskAI to give employees faster IT support — driving 74% deflection and freeing teams for higher-value work.
Hear from CIO Jessie Jie Xia: zdsk.co/3UApQQA
97% customer satisfaction. 94% automated resolution during tax season.
@libertytax is using #ZendeskAI to handle seasonal demand at scale — helping customers find offices, book appointments, and get help faster.
See how Liberty Tax built a smarter support operation, and how you can, too: zdsk.co/4sHFOoC
The goal isn’t AI or humans. It’s the right expertise at the right moment.
This executive playbook helps contact center leaders plan capacity for AI supervision, complex escalations, and seamless handoffs across digital and voice.
Get the playbook: zdsk.co/4822uGt
Zendesk retweeted
The final scores are locked in for Best Contact Center Solution (Large).
Managing a global contact center requires immense scale, security, and reliability.
This award recognizes the platform that successfully supports thousands of agents across multiple geographies, handling massive interaction volumes while maintaining flawless service quality.
And the winner is... @Zendesk!
AI pilots are easy. Scaling AI-powered IT service takes a plan.
The ZEN Framework gives IT leaders three steps to build the foundation, prove value, and scale autonomous service with confidence.
Read the playbook: zdsk.co/4zlhUSl
What happens when a customer’s AI assistant contacts your support team?
Open Service Directory could help compatible assistants find a brand’s verified support channel, so they can connect with AI service on the customer’s behalf.
Learn what this means for support teams and how to prepare: zdsk.co/4iE9cYq
Data requests should not become a scavenger hunt.
See how Zendesk Employee Service AI Agents verify identity, find records across connected systems, and route responses to Legal for approval before secure delivery.
Watch the Legal demo: zdsk.co/4itHoWq
Most AI answers. Zendesk resolves.
At @Microsoft Ignite, see how Zendesk Employee Service AI Agents bring knowledge, workflows, systems, and human expertise together to resolve employee requests end to end.
Find us at Booth #5170, November 17–20: zdsk.co/4iQXZoq
Zendesk retweeted
GOLDEN STATE. GOLD STANDARD.
Your 2026 @WNBA Champions, the Golden State Valkyries. 🗣️
