eClerx Services Ltd.

Agentic commerce, AI-powered payments and digital identity are reshaping the financial services landscape, creating new opportunities alongside emerging risks. At Money20/20, industry conversations highlighted how trust, fraud prevention, compliance and data infrastructure will be critical as AI agents begin to initiate transactions and payment ecosystems evolve. For financial institutions, the priority is to translate these shifts into secure, scalable operations while staying ahead of changing customer and regulatory expectations. Read our key takeaways from Money20/20 and explore what these developments mean for the future of financial services: hubs.la/Q04D4sw10 #Money2020 #Fintech #AI

Panorama 2026: Manila’s moments of connection and celebration! The Panorama spirit came alive in Manila as our colleagues came together to celebrate our people, achievements, and the connections that make us stronger as #OneeClerx. From shared smiles and memorable moments to the joy of coming together as one team, the celebrations brought our “Be One. Be the Difference.” spirit to life. Take a look at the highlights, relive the celebrations, and join in the fun! Here’s to our people, our shared successes, and the difference we make together! To know more eClerx, visit hubs.la/Q04CRYzp0 #Panorama2026 #BeOneBeTheDifference #Manila #OneeClerx #LifeateClerx #GlobalCelebration

London, Celebrating Panorama 2026 with Purpose! Panorama 2026 in London was about more than celebration, it was about coming together to make a meaningful difference. Our UK team joined hands to support Goods for Good’s Back to School appeal, donating essential toiletries and hygiene products to help children and families in need. These everyday essentials can make a meaningful difference to children’s confidence, wellbeing, and school experience. A heartfelt thank you to our London colleagues for their generosity and contributions. Your support reflects the power of coming together for a cause that matters. Because at eClerx, we believe that the true spirit of celebration lies not just in the moments we share, but in the difference we make together. #Panorama2026 #BeOneBeTheDifference #London #eClerx #LifeateClerx #eClerxCares #GoodsForGood

We are pleased to share our Q2 FY2026–27 results, marking another quarter of strong growth and improved profitability, reflecting the resilience of our business and our continued progress in a dynamic market environment. Total Revenue: INR 1212.6 crore, up 17.1% YoY Net profit: INR 180.4 crore, up 9.8% QoQ Our continued performance reflects the strength of our client partnerships, deep domain expertise, and AI-powered capabilities across analytics, digital operations, automation, and business solutions. As enterprises look to improve efficiency and navigate increasingly complex business priorities, we remain focused on helping them turn technology investments into operational improvements and lasting business value. We thank our clients, employees, and partners for their continued trust and contribution to our journey. Read the press release: hubs.la/Q04CD0F10 #eClerx #InvestorRelations #QuarterlyResults

The way consumers discover products is changing. Search rankings still matter, but AI is reshaping the journey — influencing which products get surfaced, compared and recommended across search engines, retail platforms and AI-powered experiences. That makes understanding the digital shelf more important than ever. At eClerx, we help brands connect product data, search, pricing and AI-driven insights to understand how they are performing across the digital shelf and where action is needed. eClerx has been recognized as a Representative Vendor in the 2026 and 2025 Gartner®️ Market Guide for Digital Shelf Analytics. eClerx Market360, our digital shelf analytics solution, was also named a winner in the Analytics & BI category at the E-Commerce Germany Awards 2026. Through our research, events and expert perspectives, we continue to explore how AI is changing product discovery and what it means for brands. Visibility is no longer only about ranking higher. It’s about being discovered, understood and recommended wherever the customer journey begins. Learn more: hubs.la/Q04B_ZvY0 #DigitalShelf #DigitalCommerce

Your brand can rank #1 in search and still not be the one AI recommends. Our Prime Day 2026 data showed search rank and AI recommendation diverging by category, market and platform. Most teams can’t respond at the speed this visibility moves. That’s the Commerce Intelligence Gap: brands don’t have a data problem, they have an intelligence-to-action problem. Join our webinar where we’ll share our latest digital shelf data, collected by eClerx across AI and traditional search. You’ll learn: ✅ Which brands are winning in AI search vs. traditional search, and how that has shifted since our June white paper ✅ Where brands lose visibility when content, pricing, availability and review signals fall out of step ✅ A practical framework and checklist for turning insight into action 📅 November 17, 2026 | 11:00 am ET / 8:00 am PT / 4:00 pm GMT 🎙️ With Saurabh Sharma, Global Product Lead, and Adam Curran, Head of Product Marketing Register for webinar: hubs.la/Q04C1P5y0 #eCommerce #AISearch #DigitalShelf #AIShopping

Twenty-five years after 9/11, KYC continues to evolve. Digital identity is changing how institutions verify customers, while agentic AI is creating new opportunities to transform how compliance operations work. Our latest FCC Pulse newsletter examines these shifts and the practical implications for financial institutions, including: - How KYC requirements and practices have evolved over the past 25 years - Why digital IDs are changing the global identity verification landscape - How an integrated operating model and agentic AI are transforming KYC operations at a European multinational bank - What financial institutions need to consider when moving from AI experimentation to broader FCC transformation Read the latest insights: hubs.la/Q04B_XKt0 #FCC #KYC #AgenticAI #FinancialCrimeCompliance #DigitalIdentity #eClerx

For 25+ years, eClerx has helped some of the world’s most admired businesses turn complexity into clarity and amplify business results. From AI transformation and smarter operations to better customer journeys, our global teams bring deep domain expertise and responsible innovation to every engagement. Discover what makes eClerx a trusted transformation partner across industries and geographies. Watch the video to know more. #AITransformation #DigitalTransformation

Peru, a first celebration to remember! A special milestone for our Peru, Lima team as colleagues came together for the first time to celebrate the Panorama 2026 Annual Award winners! With well-deserved recognition, delicious food, fun activities, and moments of togetherness, the gathering was all about celebrating our people and their achievements. Take a look at the highlights and join us in congratulating our winners! Here's to celebrating success, creating memories, and making a difference together. To know about eClerx, visit hubs.la/Q04B_JHL0 #Panorama2026 #BeOneBeTheDifference #Peru #AnnualAwards #eClerx

Coimbatore, Celebrating the People Who Make a Difference! Panorama 2026 brought our Coimbatore colleagues together for moments of celebration, connection, and recognition honouring the achievements, talent, and dedication that make our community special. At eClerx, we're proud to foster a culture where people can bring their best selves, celebrate one another, and create opportunities to grow. Here's to our people and the difference we make together! To know more about eClerx, visit hubs.la/Q04BmCG10 #Panorama2026 #BeOneBeTheDifference #LifeateClerx #Pune #eClerx #GlobalCelebration

eClerx is now Certified in the Claude Partner Network, marking an important milestone in our AI journey. With Claude-certified professionals on our team, we are equipped to help clients apply Claude to business use cases and move from experimentation to production. Our focus remains on helping clients accelerate AI adoption, address complex business challenges and realize sustained value from their AI investments.

KYC expectations are evolving, digital identity is reshaping verification, and AI is opening new possibilities for financial crime compliance. The latest edition of FCC Pulse brings together the regulatory developments, industry perspectives, and real-world applications shaping the next chapter of FCC. This edition covers: - How 25 years of change since 9/11 have transformed KYC expectations and operations - The global evolution of digital IDs and what it means for identity verification - How a European multinational bank is transforming KYC through an integrated operating model and agentic AI - Key takeaways from ACAMS the Assembly Las Vegas 2026 From emerging approaches to identity verification to AI-enabled operational models, these insights offer a closer look at how financial institutions are adapting to a changing compliance landscape. Read the latest edition and subscribe to FCC Pulse: hubs.la/Q04BqrH80 #FinancialCrimeCompliance #AML #KYC #FCC #Newsletter #eClerx

Happy Vijayadashami & Dussehra! May the triumph of good inspire fresh energy, new beginnings and greater possibilities. Wishing everyone celebrating a joyful and prosperous Dussehra.

Chandigarh, bringing people and possibilities together! From moments of connection and celebration to recognising achievements and sharing plenty of smiles, Panorama 2026 was all about the people who make eClerx special. We celebrate the diverse talents, unique perspectives, and shared ambition that bring us together as one eClerx. Here's to creating meaningful experiences and making a difference, together. To know more about eClerx, visit hubs.la/Q04BmBdg0 #Panorama2026 #BeOneBeTheDifference #LifeateClerx #Pune #eClerx #GlobalCelebration

When a competitor lowers its price, matching it may seem like the obvious move. But without understanding what is driving that change, brands could be sacrificing margin without gaining a real competitive advantage. A smarter approach is to look beyond price and connect competitor movements with promotions, availability, seller activity, and channel context. Read how connected pricing intelligence can help brands identify which price changes matter, decide when to act, and compete without defaulting to discounting. Read the blog: hubs.la/Q04zJl-10 #PricingStrategy #Retail #MarketIntelligence

When customer enquiries, agreements and contracts span multiple systems, even routine processes can become time-consuming and difficult to scale. For a leading car rental and fleet operator, eClerx addressed this challenge by using AI-powered workflows to take care of repetitive tasks and handle processes with minimal manual intervention. The result was 72% of leads qualified automatically, over 99% accuracy in agreement updates and 51% faster contract processing. This is how AI can help turn complex day-to-day operations into simpler, more scalable processes. Read the case study to learn more: hubs.la/Q04ztBrg0 #AgenticAI #DigitalTransformation

Customer signals can reveal far more than what customers buy. They can indicate what customers are likely to do next, creating opportunities to influence the outcome. Consider a shopper whose behavior signals a potential product return. AI can identify that intent and proactively introduce tools such as virtual try-on or “see it in your home” before the purchase is finalized. In the latest Customerland article, our chief revenue officer Manish Sharma explores how AI can turn real-time customer intent into personalized experiences and new revenue opportunities. For retail leaders, the opportunity lies in connecting customer signals with timely action to improve conversion, reduce friction, and unlock new revenue. Read Manish’s perspective in Customerland to see how AI can turn customer signals into commercial value: hubs.la/Q04zJh3V0 #RetailAI #CustomerExperience

AI is becoming the foundation for how work gets done, creating new possibilities for growth, innovation and agility. The opportunity lies in turning AI adoption into enterprise-wide execution for lasting business value. At eClerx, we combine 25+ years of domain expertise to help global enterprises scale AI across their businesses. From AI-powered operations and purpose-built products to responsible AI and enterprise-ready infrastructure, we bring together the capabilities needed to turn AI potential into tangible results. Learn more about our AI capabilities: hubs.la/Q04zJjMc0 #AI #EnterpriseAI #GenerativeAI #AgenticAI #DigitalTransformation #eClerx

Panorama 2026: Celebrating with Purpose! In Thailand, Panorama 2026 was about more than just celebration. Our colleagues and their families came together to connect, give back, and make a difference through a mini marathon, donation drive, and beach-cleaning activity. From creating meaningful impact to sharing memorable moments with loved ones, it was a celebration that truly brought "Be One. Be the Difference." to life. Here’s to our people, our purpose, and the difference we make together. #Panorama2026 #BeOneBeTheDifference #Thailand #LifeateClerx #eClerx #CLXThailand #GlobalCelebration

Operational resilience cannot be solved by technology alone. Leaders need to align three critical levers: the right partner ecosystem, an empowered workforce and a technology stack built for speed and quality. With GenAI reshaping service assurance, the question is how these levers come together to deliver better customer experiences and measurable business outcomes. Join industry leaders on October 15 at 2 PM ET to explore the strategies and real-world use cases driving this shift: hubs.la/Q04zJhHq0 #CX #GenAI