RingCentral

We have a winner! 🏆 RingCentral AI Receptionist (AIR) has won Best New Technology Solution at the 2026 #ICMI Global Contact Center Awards! This recognition celebrates how we're helping businesses rethink customer engagement with #AgenticVoiceAI. #CCExpo

Congratulations to the @Brewers on their first World Series championship title! ⚾⚾ 💙💙 💛💛 It’s an honor to call the Brewers a RingCentral customer and partner, and we're excited to celebrate this historic win with the team and fans everywhere.

Join us Nov. 12 for the next episode of AI Real Talk to explore our new MCP integrations, get the inside scoop on the future of #AgenticVoiceAI, and learn how an Orangetheory franchise owner boosted lead response rates by 50% with RingCentral. Register ➡️ ringcentr.al/3Ui71Bz

AI agents now handle a bigger share of customer calls. They should meet the same standard as human agents. New AI capabilities for RingCX give contact centers one place to supervise, measure, and plan for AI and human agents as a single workforce. More: ringcentr.al/4isF2an

RingCentral is the official Agentic AI Powered Voice Platform for fan engagement of the Golden State @warriors! 🏀 Together, we’ll work to elevate the fan experience, from ticket inquiries to game-day questions and ongoing engagement. #DubNation

Voice is central to the next wave of AI innovation, and RingCentral is leading the way. With our leadership in voice for 20+ years, we're turning business conversations into better outcomes with humans and AI working together. See our Q3 2026 results: ringcentr.al/4i8bvCA.

The Pest Rangers built their business on 5-star reviews ⭐ When gaps in their customer conversations started threatening that, RingCentral AI Conversation Expert gave them the visibility to fix it and boost recurring revenue by 35%: ringcentr.al/4AzE2cE.

Your AI workflows might be missing your best data input: actual customer conversations. RingCentral's plugin for @ChatGPT and MCP connectors for @claudeai bring that data into LLMs your team already uses, so you can make more informed decisions: ringcentr.al/3VAjCQT.

Scheduling appointments over the phone keeps front desks tied up. AI Receptionist connects with @Calendly to handle booking, rescheduling, and cancellations in real time. Less back-and-forth. More time for what matters: ringcentr.al/4B87vL9.

Wondering which customers still need a follow-up? Now with RingCentral and @claudeai for Small Business, businesses can search the conversations happening across their organization and quickly find the info they need to take action. Analyst @ShellyKramer on why this matters ⬇️

15,000+ calls a year come into the @SusanGKomen Breast Cancer Care Helpline. Each call is a person looking for answers or support. We’re honored to provide the communications platform that makes that possible. 💗 Read more: ringcentr.al/4yvoEwp.

When call volumes spike and #contactcenter systems can't keep up, agents burn out fast, and CSAT takes a hit. #AI is helping #CX teams break that cycle ⬇️

Manual #workforcemanagement eats up hours that #contactcenter leaders could be putting toward strategy. Automation takes that admin work off their plate. Here's what any automated #WFM solution should bring to the table ⬇️

#Contactcenter supervisors are getting 25 hours a week back from #AI. @Metrigy Principal Analyst and CEO @RGareiss explores how those hours are adding up to real impact for #CX teams. 📈

#AI can pick up on a shift in customer sentiment while the conversation is still happening, giving #CX teams time to act before a small issue escalates into a bigger problem. 📈 How it helps support teams stay proactive:

Urgent mental health needs don’t follow a traditional 9–5. Whether a patient calls at 2 a.m. or 2 p.m., Axis Integrated Mental Health is there to respond. AIR Pro helps make that round-the-clock availability possible: ringcentr.al/3T6NVhi.

Most outbound strategies end with hoping a customer calls you back. AIR Pro changes that with #AIagents that reach out proactively the moment it's relevant, carrying full customer context and handling every interaction from start to finish: ringcentr.al/4h9fYo7.

#AI is rewriting the #contactcenter agent's role ✍️ Jeff Canter, RingCentral's Chief Customer Officer, breaks down what that job actually becomes when AI handles the routine and human agents can step into the complex calls where their unique skills are needed.

Real-time agent coaching can make the difference between a good customer call and a great one. RingCX's Supervisor Dashboard gives #CX leaders the visibility to monitor interactions and step in to provide guidance when it matters most: ringcentr.al/4xC9w00.