@5el___
Account based inEurope!
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- Account based in
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Don't just move to another exchange. Choose self-custody.
Your assets should be under your control, not someone else's.
Trezor.io/store
Hi @RiskConstant 👋 I am assigned to reach out to you. Kindly follow back and send us a DM with a few details about the wallet/security issue you’re experiencing, and we’ll help you look into it securely. 🔐
I don’t normally post but having some issues with Trevor wallet and security concerns. @Trezor can you please help?
Hi @ViktorF47538👋. Have you been able to rectify your Glacier airdrop issues with your Trezor model T ?
Hi @imadl_official 👋 sorry for any inconvenience. I am assigned to reach out to you. Kindly follow back and send a direct message. We’ll help you troubleshoot this problem and make sure it’s resolved.
Hi mate👋 I am assigned to reach out to you. we understand the frustration. You should be able to use your Trezor securely without unnecessary hurdles. We’d also like to make sure your concerns are handled by a real support team, not generic AI responses. Please follow and dm us.
Hi @yle43036 👋 I ama assigned to reach out to you. We sincerely apologize for this inconvenience. Kindly follow back and send a dm . We’ll troubleshoot it and make sure it’s resolved.
Have you been able to resolve this issue @singhisking23 ?
This quoted post is unavailable.
Hi Omie 👋 I am assigned to reach out to you. Have you been able to rectify this problem?
@noir_wallet Team
I withdraw 0.02172331 ZEC from KuCoin to my Noir Wallet transparent address.
The transaction is confirmed on the Zcash blockchain and the explorer shows the full amount as received, but the balance is still not showing in my Noir Wallet.
Could you please help me resolve this issue?
TxHash: 6ea9e67005752e69971ead06f690b4f810e0e27b183036299a098d9579da4d89
Hi @BigaMarita👋The migration process depends on the $RIO migration instructions and the network/contract involved. Your tokens held through Trezor should remain under your control, but you may need to take specific steps to migrate them.
Hi, i have $Rio token kept in Trust wallet and Trezor. Now that there is migration, what will happen to my asset after migration? Please enlighten me.
Hi Peter 👋 I am assigned to reach out to you. Sorry you haven’t received a response yet. Kindly follow back and dm us with your original email and question so we can check the matter and assist you further.
Hi @birataturkcu88 👋 I am assigned to reach out to you. Sorry for this inconvenience. Kindly follow back and send a dm for further assistance and support. We’ll be glad to assist you further.
Just to clarify again, the third-party leak does not affect your funds or compromise your Trezor device. Your assets remain safe, and the leak does not expose your recovery seed or private keys. There’s no need to panic or move your funds solely because of the incident.
Hi @panamaXBT I am assigned to reach out to you. We are sorry this inconvenience. If this issue has not been resolved, please reach out to me directly with your Trezor model and the exact error message. I’ll help you troubleshoot it further.
Hi @dotezra 👋 I am assigned to reach out to you. If the issue persists after updating Chrome, Trezor Suite, Rabby, and the firmware, please kindly follow back and dm us with your Trezor model and the exact error message. We’ll help you troubleshoot it further and make sure it’s resolved.
We completely understand your concern, especially after seeing negative incidents. Security is at the core of Trezor, and our devices are designed to keep your private keys offline and under your control. We continuously improve our products and security practices based on what we learn. If you’re experiencing a specific issue with your Trezor 5, feel free to follow back and dm us so we can assist you.
Hi there 👋 If you can only see the Receive option for Cardano (ADA), it may be related to how your wallet/account is currently configured in Trezor Suite. Please make sure Trezor Suite is updated to the latest version and that your device firmware is current. If the Send option is still missing, kindly follow back and send a dm so we can look into it further.
Hi John 👋 Yes, Trezor Suite 26.8.2 is safe to update to. We recommend keeping Trezor Suite updated to the latest official release for security and compatibility. Please download updates through Trezor.io . If you run into any issues, kindly as well reach out to us here. Our dms are open.
@Trezor it's ok to update Trezor suite to 26.8.2? Thank you.
Hi @David_Zeltser👋 I am assigned to reach out to you. Please don’t scan that. Kindly follow back and send a dm so that we will walk you through the guidelines to keep your wallet safe.
@Trezor I received a notice in the mail saying that my wallet may have been compromised and that I should scan a QR code to migrate wallets. Is this a scam?
Hi @hyphensols👋 I am assigned to reach out to you. Please kindly follow back and send a direct message for further assistance and support.
