A great article from @UrgentComm highlighting the results from APCO's recent Swatting Report, conducted in partnership with the Public Safety Threat Alliance.
Read the article to learn more: urgentcomm.com/911/911-swatt…
For Cybersecurity Awareness Month, APCO's Director of Technology Megan Bixler explains the authentication factor known as "something you are," which uses unique physical characteristics, also known as biometrics, to verify identity. Watch the video: youtube.com/watch?v=rI9yNLFp…
Ready to strengthen your emergency medical dispatch skills? Check out APCO’s Emergency Medical Dispatch, 5th Edition course. Seats are open in online course dates in Nov. and Dec. Worth 32 CDEs. Register apcointl.org/training/course…
A new edition of Training Connection is now available, featuring upcoming APCO courses, events and training resources. Be sure to subscribe so you don't miss a single monthly issue. linkedin.com/pulse/training-…
Today, we recognize the vital role of our telecommunicators, the first-first responders, & all other first responders who protect our communities when they need it most. We honor their commitment & the sacrifices they & their families make every day. Thank you for your service.
How does working in emergency communications affect your stress, sleep, burnout, well-being and overall work experience?
🗣️ Share your experience in this national study examining the impact of the profession on public safety telecommunicators’ health and wellness.
Responses are confidential and will be collected through November 23. Take the survey: ndri1.az1.qualtrics.com/jfe/…
Join our webinar next week, “Minutes Matter: Modernizing Dispatch Workflows to Improve Your Community’s Experience.” Explore technologies that streamline operations through expanded digital channels, community-aligned services & effective non-emergency call triage.
Sponsored by CARFAX, this webinar is worth 1 CDE, free for members and $59 for non-members. Learn more and register: apcointl.org/courses/minutes…
There’s still time to add some training to your calendar! These APCO online courses are starting soon, with opportunities to strengthen your skills, earn CDEs and bring new knowledge back to your ECC. Check out what’s coming up and register today. apconetforum.org/eweb/Dynami…
LAST CHANCE to register for our webinar today at 1:00 p.m. ET, “Finding and Developing the People of 9-1-1.” Learn strategies to build competency-based career pathways, expand the 9-1-1 talent pipeline, identify future leaders and create scalable career development opportunities.
Sponsored by GovWorx, this webinar is worth 1 CDE, free for members and $59 for non-members. Learn more and register: apcointl.org/courses/finding…
Reserve your exhibit space for APCO 2027 to secure the best location! Connect with public safety communications leaders, boost your brand’s credibility, & take advantage of marketing & media opportunities to maximize your exposure. Book your booth: apco2027.org/exhibit/
For Cybersecurity Awareness Month, APCO's Director of Technology explains the authentication factor known as "something you have," such as a smartphone, hardware security key, smart card or a one-time passcode generated by an authentication app. Watch now: youtube.com/watch?v=xhbIhJ8-…
Join our webinar on November 12 at 1:00 p.m. ET, “When the Network Goes Down: Keeping First Responders Connected When It Matters Most.” APCO CTO Stephen Devine & Qualcomm’s Brittany Haile will discuss 5G sidelink, a technology that enables communications without network coverage.
Sponsored by @Qualcomm, this webinar is worth 1 CDE, free for members and $59 for non-members. Learn more and register: apcointl.org/courses/when-th…
Eleven seats are open for the next online APCO course, Customer Service in the ECC, 2nd Edition. The course is November 2 - 15 and is worth 8 CDEs. Register at apconetforum.org/eweb/Dynami…
Final reminder to secure your sponsorship or submit your Technology Demonstration Proposal for the Public Safety Innovation Summit Featuring 5x5! Don’t miss your chance to connect with key decision-makers, build valuable partnerships and make your brand stand out in Orlando.
The deadline for both opportunities is tomorrow, October 23, at 11:59 p.m. ET.
⚙️Submit your proposal: apcosummits.org/innovation/t…
🤝 Secure your sponsorship: apcosummits.org/innovation/s…











