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✅ API Gateway US-WEST-2 Region Issue Resolved
Between 7:27 AM and 8:47 AM PDT, and between 10:47 AM and 4:15 PM PDT, we experienced intermittent invoke error rates and latencies for HTTP APIs in the US-WEST-2 Region. During this time, customers would have observed increased latency or errors when invoking HTTP APIs, with elevated errors occurring between 3:12 PM and 3:45 PM PDT. This represented the period of highest customer impact with the majority of affected customers experiencing errors or increased latencies during this window. Majority of retry attempts for affected requests were succeeding. We communicated to impacted customers via the Your Account view of the AWS Health Dashboard during both impact windows. We identified the root cause to be an issue with an internal subsystem and by 3:45 PM we applied the necessary mitigation actions to remediate the issue. By 4:00 PM, we saw initial signs of recovery and continued to monitor for sustained recovery. We confirmed full recovery at 4:15 PM. We recommend that customers retry failed requests. The issue is resolved and the service is operating normally.
Check if it's a trick or a treat by reviewing our re:Post article "How do I make sure that the email that I received is actually from Amazon?" 🍬
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Pop quiz! 🎈 Can you recreate or recover a terminated Amazon EC2 instance? 🔴 Check your answer on re:Post. 🟢
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Running into AWS service quotas? Amazon CloudWatch alarms can warn you as your usage approaches a quota, giving you time to request an increase. Here's how to set one up in 60 seconds. 👇
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Change the validation method for your AWS Certificate Manager (ACM) certificate by following the directions found on re:Post. 🗺️
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You've activated your AWS IAM Identity Center, and now you're ready to use the AWS access portal. 😀 Learn how with re:Post. 👍
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Is it time to update your address? 📪 Let re:Post show you how to change the billing information on the PDF version of the AWS invoice that you receive by email. 📬
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See exactly which AWS services drive your spend. AWS Cost Explorer breaks down your bill by service, account, Region, or tag in one view. Here's how in 60 seconds. 👇
go.aws/4sg7Ffo
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We'll let you know. 💬 Get notifications for Direct Connect scheduled maintenance or events by following the directions found on re:Post. 🗓️
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Need support on how to sign up for an AWS Support plan? 💪 Get started on re:Post. 🧑💻
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Unsure how to request an EC2 quota limit increase? ⬆️ Find the guidance you need on re:Post. ⬇️
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Keeping your AWS payment method current makes for uninterrupted service. Here's how to update or add one in 60 seconds. 👇
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Take control of your spending and usage. 📈 re:Post provides the guidance you need to use AWS Budgets. 📊
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@_CCooper Sorry for the delay. I located your case on my end, and shared your feedback internally with Support for review. Continue to monitor your inbox for their response with the next steps to take. ^MO
When a new card is added to an AWS account, an authorization charge of $1 is sent to verify that the card is valid. 💳 Learn more on re:Post.
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Keep your certifications and training access within reach — even when your email changes. Adding a recovery email to your AWS Builder ID gives you a second verified way in. Here's how to add one in 60 seconds. 👇
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This re:Post advice is worth a bookmark. 👉 Check out "How do I avoid future charges when I use the AWS Free Tier?" 👇
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📣 Service Update: AWS Internet Connectivity EU-SOUTH-2 Region
We are experiencing elevated packet loss in the EU-SOUTH-2 Region. This issue is also resulting in elevated API latencies and error rates for other workflows and AWS Services. Engineers were automatically engaged and are working to identify the root cause and to mitigate the issue.
📊 Track status: go.aws/aws-hd
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✅ AWS Internet Connectivity EU-SOUTH-2 Region Issue Resolved
Between 8:48 AM and 11:28 AM PDT, we experienced elevated packet loss in the EU-SOUTH-2 Region. This issue resulted in elevated API latencies and error rates for multiple workflows and AWS Services. We were automatically alerted to the issue at 8:54 AM, and immediately began work to identify the root cause while taking multiple parallel paths to mitigate the issue. By 10:00 AM, our mitigation efforts had led to some improvements. By 10:38 AM, we identified the root cause as related to a networking configuration change that we were able to revert the change which led to full mitigation by 11:28 AM. The issue has been resolved and the service is operating normally.
It's a new month! Unsure when your AWS bill will be ready? 🎃 Check out re:Post for the breakdown. 🥧
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