Keeping Alaskans connected with internet, voice and IT services for more than 120 years. For support, visit our website.
Alaska
Joined February 2010
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High winds are causing power outages around Anchorage. If your power is out, your internet will be out too and should return once power is restored. You may need to restart your modem by turning it off and back on. (1/2)
The local power outages are also impacting some of our corporate facilities and our ability to access customer support tools. Our customer support phone lines may not be available during this time. Customers can use our online support chat in the meantime. (2/2)
7/31 12:07 P.M. Alaska Communications is currently experiencing a network outage in Sitka that is affecting voice and internet services. Our teams are actively investigating the issue and working to restore service as quickly as possible. (1/2)
8/4 5:45 P.M.: We are pleased to share that services in Sitka are restored. We appreciate your patience and understanding as our crews worked to repair the extensive damage to our network. Restoring reliable service as quickly &safely as possible was our top priority. (1/2)