Enjoy our posts? Be sure to follow @WaterfieldTech to continue to receive updates and to learn about all the exciting contact center, self-service, and collaboration technologies and capabilities we now offer!
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Standing up conversational #AI is easier and faster than ever. In this webinar, we'll show you how to deploy the technology and how to use the captured data to deliver customer and business value.
Reserve your spot today.
hubs.ly/Q01gSf1b0
#technology #webinar #Twilio
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How would you define conversational AI?
Everyone seems to have a different answer. But it may not be what you think it is!
#AI #Insights #technology
link.medium.com/yERwqwZxhrb
Altura is Now Waterfield Technologies retweeted
Enjoy our posts? Be sure to follow @WaterfieldTech to continue to receive updates and to learn about all the exciting contact center, self-service, and collaboration technologies and capabilities we now offer!
Altura is Now Waterfield Technologies retweeted
Why doesn’t Disney use TTS?
And why didn’t Stephen Hawking upgrade his?
What does that mean for your #IVR or #IVA?
#AI #TextToSpeech #Technology #ContactCenter link.medium.com/DcGUbJz1Iqb
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Are you focusing on the right things?
More and more companies are driving towards better conversational experiences, but there are some recurring themes that are getting in the way of their success.
#AI #technology
link.medium.com/cYNUkMn1Iqb
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#ICYMI: Here are some tips to set your business apart from the rest to attract the best agents, from the application process to ongoing coaching.
hubs.ly/Q01cXm7C0
#EmployeeRetention #Agents #GreatResignation
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You may have heard about sentient #AI in the news recently. But sorry, it's not true.
Here's how a (now former) Google employee fell under this illusion. And how we can too.
#AI #Insights #technology #Google #chatbots
link.medium.com/Y1d3uNWnUqb
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There's still time to join our "Making Sense of Conversational AI" webinar. It starts in 30 minutes! Don't miss out! hubs.ly/Q0146jT-0 #AI
Altura is Now Waterfield Technologies retweeted
Ever wonder why your IVR doesn't sound like Alexa? Or why your chat experience isn’t like Amazon’s?
Join our upcoming webinar "Making Sense of Conversational #AI" on Feb.16th and learn how to get the most out of your conversational AI investments.
hubs.ly/Q012QqmM0
Extreme Networks outlined how they handle their work from home policy, what they've learned, and what works: hubs.ly/Q011zbz70
#DigitalTransformation #FutureOfWork
From Pelotons to Printers: Big Risks in Connected Devices hubs.ly/Q011sCqt0 by @networkcomputin #IOT #ITsecurity
The involvement of #AI in decision-making simplifies the process of business and government strategies globally. But, does #AI, in fact, improve human judgement? hubs.ly/Q011sCnB0
#Automation
Focus on moving your business forward—instead of the worries that come with having outdated communications software—with @Avaya OneCloud Subscription. #cloud
hubs.ly/Q011szFh0
Today’s customers want to use their smartphone to interact with organizations across a variety of channels including voice, email, text, & social.
Deliver the effortless experience that customers expect with @Avaya OneCloud #CCaaS.
hubs.ly/Q011stxx0
#CX #CustomerSuccess
The digital world is growing rapidly and the world of coding is changing with it. Forbes breaks down 7 trends that the industry and educators will want to consider: hubs.ly/Q011p0cH0
#ITTraining #Automation
The Kaspersky Healthcare report 2021 found that doctors and nurses are most concerned about #datasecurity, potential HIPAA violations and even misdiagnosis due to poor quality video. The report goes on to offer recommendations: hubs.ly/Q011p1Th0
#HealthcareIT
Today’s customers want to use their smartphone to interact with organizations across a variety of channels including voice, email, text, & social.
Deliver the effortless experience that customers expect with Avaya OneCloud #CCaaS.
hubs.ly/Q011nSm30
#CX #CustomerSuccess





