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Blue State Exodus
Joined January 2012
- Tweets5.6K
- Following398
- Followers710
- Likes6.3K
How efficient @FlyFrontier
No one can track bags besides a BSO. But the BSO doesnt answer their phone.
Customer service cannot issue refunds
No one can speak to the team responsible for delivering bags to customers.
Also, got tired of the BSO for @FlyFrontier at @FLLFlyer not answering so try and call the airport. There are 2 options: book a flight or listen to their promotion. You have got to be kidding me.
8+ hours of chat conversations, attempting to call the BSO for @FlyFrontier at @FLLFlyer, and when they dont want to speak to you - they bump you somewhere else.
When @FlyFrontier decides they are done with you they just restart the conversation over. But dont freak out! They'll just close your case.
It doesnt matter how you contact @FlyFrontier their customer service is terrible everywhere. When they dont want to speak to you they just bump you to someone else.
.@FlyFrontier has provided the worst travel experience I鈥檝e ever had.
They lost my checked bag at @FLLFlyer and even though they FOUND it Sunday night, they鈥檝e now had it sitting in their possession for 2 full days and STILL have not delivered it to me.
I鈥檝e now spent hundreds of dollars replacing clothing, toiletries, and essentials because Frontier failed to deliver my luggage.
They ruined what was supposed to be a rare vacation (my husband and I'd 10th anniversary) and have treated me like I was the inconvenience.
