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Answerland

@AnswerlandOR

We're Oregon librarians and we love helping people learn and grow by finding answers to hard questions.

 Oregon, USA
answerland.org
Joined May 2012
  • Tweets311
  • Following113
  • Followers125
just good general advice: assure the patron you can help; do a good ref interview; check policy pages; search library website...#ovrs2015
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good advice cont: use other resources; MAKE A QUICK PHONE CALL; give the patron options; get followup info! #ovrs2015
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Found my match at the #ovrs2015 (Well, she found me). Thanks Kate McQueen from Eugene Public Library!
Image from Thea Hart (@librarythea)
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Playing the networking game @OregonLibraries #ovrs2015 #orlib15
Image from Hillary Ostlund (@HillaryOstlund)
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microconsultation: great way to help people. pick up the phone, tweet @ someone, follow where the ? goes, rather than just refer. #ovrs2015
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"communities of practice" -- groups of people who share a concern, set of problems, or passion about a topic....#OVRS2015 #ORLib15
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Referrals are a way to avoid being a "dead end" when you've exhausted your resources. @MarieLRadford #ovrs2015
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What can libraries learn from Yahoo! Answers to inform virtual reference services? @MarieLRadford #OVRS2015 #ORLib15
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Referrals to subject experts as underutilized strength::Equivalent to crowdsourcing, only more targeted. #OVRS2015 #ORLib15 @MarieLRadford
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Rise and shine #orlib15 starts at 8 am with @AnswerlandOR OVRS. Also don't miss opening the time capsule from 1990 at OLA board meeting 3pm
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Registration is open! Card catalogs and everything. #ORLib15
Image from Oregon Library Assn (@OregonLibraries)
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Question for online #OVRS2014 participants: what part of your library's website do you find most difficult to describe in words?
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Replying to @Dhamma_Punk
@Dhamma_Punk Glad it is so helpful! @AnswerlandOR will be happy to know that. :)
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Replying to @AnswerlandOR
@AnswerlandOR Join our discussion—Keeping Our #Libraries Open in #Oregon, July 24 at 11am on Google Hangout. RSVP: oulibrarieshangout.eventbrit…
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Weekly fishing, hunting and wildlife viewing reports are now online: thedalleschronicle.com/news/…
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Buddy’s back! Stolen library pet returned unharmed: Dori’s dragon is home. ldquo;She’s home, home, she’s home!”... j.mp/1bIhX9r
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Washington County (@wccls) librarians win four @OregonLibraries awards (including two from @CityofTualatin) oregonlive.com/tualatin/inde…
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“Publishers are ice delivery men in the age of the home refrigerator.” - @ulotrichous … interesting metaphor #ovrs2013
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"Shit be crazy!" Thanks for that, Mr. Neiburger. #ovrs2013
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Eli says: 'books are going away, what will happen to the libraries?' They were fine for the 1000 years before books! #OVRS2013
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