The nation's premier public-private partnership dedicated to performance excellence. https://nitter.cf/t.co/asJ13QKgfd. Following, retweets, and links do not equal endorsement.

Gaithersburg, MD
Joined July 2009
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The #Baldrige Leadership Award is a testament to Humphrey’s relentless pursuit of excellence and her influential role in shaping the future of #leadership and performance improvement. Learn More! qualitymag.com/articles/9868…
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Jon-Michael Hager, from Mercer County, WV, was the first pediatric patient to undergo a kidney transplant at Charleston Area Medical Center in 1989 at the age of 7. In Feb. 2025, Jon-Michael underwent a second kidney transplant at CAMC. youtu.be/_mb2niwPq-w
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Excellence starts with people. We have many approaches to engage our employees. — Tricia Hatley @FreeseNichols at #igniteEX2025
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AlamoPROMISE is transforming students’ lives. For many, college wouldn’t be possible without it. Thanks to the many supporters who make AlamoPROMISE possible. Learn more at alamo.edu/mosaico.
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Southcentral Foundation offers site visit opportunities for teams of five or more to learn about SCF’s award-winning Nuka System of Care. Learn more on our website below. scfnuka.com/opportunities/te…
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In a world where 1 decision can save up to 8 lives, Captain Lifeline & his trusty sidekick Kid Cardiac are here to inspire the ultimate act of heroism! Loving the trend of custom action figure heroes—and we had to join in with our own #DonateLife dream team! #ActionFigureTrend
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PEN Recognizes 7 w/2024 MN Performance Excellence Award: • @Benedictine_LC • River’s Edge Hospital • @MinnesotaDHS Direct Care & Treatment’s 5 Divisions: Ambulatory, Community Based Services, Forensics, MSOP & MHSATS cc @BaldrigeProgram Full release: performanceexcellencenetwork…
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Pre-conference workshops off & running: • Getting Started with @BaldrigeProgram • Advanced Baldrige Techniques • Reducing Stress, Preventing Burnout #igniteEX2025
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An organization’s culture is grounded in its core values. — Tricia Hatley @FreeseNichols at #igniteEX2025
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Strong leadership begins with a strong leadership system & expected behaviors. — Tricia Hatley @FreeseNichols at #igniteEX2025
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The @BaldrigeProgram is the foundation of everything we do at Freese & Nichols — it guides how we manage & improve everything. — Tricia Hatley @FreeseNichols at #igniteEX2025
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Our success is based on 5 pillars: • Smart goals • Communication • GOSE — service excellence • Quality • Succession Planning — Rob Kleiner NE @DeltaDental at #igniteEX2025
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Our success with customer engagement is based on our service guarantee. — Rob Kleiner NE @DeltaDental at #igniteEX2025
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We have a succession plan for every single position in our company. — Rob Kleiner NE @DeltaDental at #igniteEX2025
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The journey to excellence never ends. — Rob Kleiner NE @DeltaDental at #igniteEX2025
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The keys to our success: visionary leadership, integrated healthcare model, and growth in services. — Amber Wilson of @ChickasawNation at #igniteEX2025
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Excellence is a balance of innovation & standardization. — Amber Wilson of @ChickasawNation at #igniteEX2025
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Even when you achieve performance excellence, you still have room to improve. — Amber Wilson of @ChickasawNation at #igniteEX2025
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Congratulations to Bethesda Inc. & bi3 Fund Board Member @quint_studer who was recently named a 2025 recipient of the Baldrige Foundation Award for Leadership Excellence! The award recognizes leaders who embody Baldrige leadership and management values.
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