6 essential business skills
- Planning and research
- Copywriting
- Networking
- Commercial
- Financial
- Adaptability
Amazon.com employees spend two days every two years working at the customer service desk — even the CEO — in order to help all workers understand the customer service process.
Get emotional
If you really want to strike a chord with your customers, play to their emotions. Whether you’re aiming for happy tears, hysterical laughs or heartwarming moments, this is a tactic that will go a very long way.
“And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.” – Anaïs Nin, writer
Don’t fixate on mistakes or get demoralized by them.
The difference between successful people and everyone else is that successful people learn from their mistakes and move on.
When we examine how great Steve Jobs was, we are able to gain a lot of insights which provide us with invaluable lessons. Here are 10 useful lessons we can learn from Steve Jobs (1955-2011).
"Stay foolish” however is bit trickier. No one truly wants to be foolish. At least not in the conventional sense. But, if we see foolishness as a willingness to take risks, even when others are telling us not to, then it doesn’t seem so foolish. It could even be called visionary
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