CX Champion and Certified Zendesk Administrator. Cleveland Born & Raised. Tweets Are My Own.
40.909053,-81.417361
Joined April 2009
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Brandon Tidd 🟧 retweeted
Eight days, nine moves. Voice, face, wrist, browser, phone calls, and a cheaper brain. Muse stopped living in a chat window.
Brandon Tidd 🟧 retweeted
The Office AI: Dunder Mifflin faces Microsoft outage!
like, repost and subscribe for more comedy AI videos
Brandon Tidd 🟧 retweeted
Outcomes are the new experiences.
Introducing Zendesk, the Outcome AI™️ company.
We're bringing specialized AI, business knowledge, and connected systems together to turn customer intent into meaningful action.
Because great service isn't measured by the interactions you have. It's measured by what you actually accomplish: zdsk.co/4k9zjc0
Brandon Tidd 🟧 retweeted
HOLD THE DATE! Dec. 26th Noon-Midnight ET
The End of the AI as We Know It PARTY!
Brandon Tidd 🟧 retweeted
For generations, we’ve had DIY: do it yourself.
Don’t like what’s available? Do it yourself.
But software has never been a part of this.
We buy and use software that doesn’t fit right.
And for a long time, there wasn’t another option.
Today, there is.
With Lovable, you can MIY.
Make it yourself.
🤖 Made with AI
Brandon Tidd 🟧 retweeted
It was picture day at Silver Rail Elementary school yesterday. There will be parents who will receive the last picture their child will ever take. I cannot imagine that heartbreak.
Brandon Tidd 🟧 retweeted
Hard questions. Practical playbooks. Pierogies.
MAICON’s final day in Cleveland brought AI’s future back to the people doing the work. Read our day-two dispatch, then keep the conversation going in the AI Salon. thesalon.ai/maicon-2026-day-…
#MAICON26 @MktgAi @SmarterXAI
Brandon Tidd 🟧 retweeted
"The fastest way to figure out how to teach AI how to do anything is to slow down and think about how you would teach a human how to do that thing." — @rachel_l_woods, bringing a bit of AI building to the @MktgAi Main Stage at #MAICON26. Catch our full Day 2 recap and key takeaways from #MAICON26 over at the AI Salon! 👇
🔗 thesalon.ai/community/
Brandon Tidd 🟧 retweeted
Cleveland turned up the volume on AI. The biggest questions were human: How do we learn, create, and thrive as work changes?
From @paulroetzer to @AndrewYang, our day-one #MAICON26 dispatch is here, with more coverage to come from day two. Want more? Be sure to follow @MktgAi and @SmarterXAI for year round coverage and great on-demand content. Story by @BrandonTidd
thesalon.ai/maicon-2026-day-…
Brandon Tidd 🟧 retweeted
The @CityofCleveland's next act is taking shape, and AI is at the center. From CLE AI & Data to @OhioXOrg and the @MktgAi #MAICON conference this week, meet the people building that momentum. Read our story, then follow along for coverage from the Expo floor.
thesalon.ai/clevelands-next-…
Brandon Tidd 🟧 retweeted
Why do I need an AI assistant?
From my HUGE* Conversation with @alexandr_wang:
ME: People wonder, why are all these billionaires obsessed with restaurant reservations? Why do I need an assistant? How would you answer that?
ALEX: Whenever I explain muse to someone just who knows nothing about it, I just say, like, Muse can help save you money and save you time. And everybody in the world wants to save money and wants to save time.
Brandon Tidd 🟧 retweeted
GOOGLE 🔥: A new Playground experiment is now available in the US.
Users on paid plans can generate, while everyone can play games available in the gallery.
Brandon Tidd 🟧 retweeted
🛑 North Austin ICE Shooting 🛑
ICE agents were involved in a shooting in North Austin. Anti-ICE radicals have already showed up on the scene. More information coming soon.
This happened Sunday, September 20, in the 7000 block of West Anderson Lane at Anderson Square, near Research Boulevard and U.S. 183. Austin Police say one person was injured and taken to a hospital, and that no APD officer was involved in the shooting. Texas DPS says ICE is handling the investigation.
U.S. Rep. Greg Casar and state Rep. Vikki Goodwin both say an ICE officer fired. Casar is already demanding an independent investigation and bodycam release before the public has a full official account. Authorities have not released the wounded person’s name or condition, and they have not said what led to the shots.
Brandon Tidd 🟧 retweeted
I built AI QVC
Submit a product and it gets queued up to be sold live by an AI host.
And the stream is actually live - ask questions in chat and the host responds on air.
Its called Pixelshop: pixelshop.com
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A fun glimpse at what becomes possible when video generation gets fast enough. Give it a try!
