Brohawk Solutions, LLC Aligns People, Processes, and Technology To Drive A Better Employee Experience Leading to a Better Customer Experience
Round Rock, TX
Joined June 2022
- Tweets152
- Following209
- Followers145
- Likes591
Brohawk Solutions - Mark Brody retweeted
Hey #CX & #DesignThinking peeps, this is an awesome opportunity to do dope work with great people. #CXjobs #hiring
CC: @CXAccelerator got thoughts?
generalmotors.wd5.myworkdayj…
Brohawk Solutions - Mark Brody retweeted
Our Nov issue is the who’s who of #contactcenter management. Everything from #tech topics; speech tech, #telecom, call-back, cold calling and the #cloud to operational/staffing issues; #EX, #CX, writing to say “no,” #QM, coaching and more.
contactcenterpipeline.com/is…
Brohawk Solutions - Mark Brody retweeted
Customer Experience. Best played as a team sport.
#CX #CustomerExperience
Brohawk Solutions - Mark Brody retweeted
Absolutely blowing two calls at the end of the game is not a crime, we won’t be investigating it, please don’t ask. @KU_Football
Brohawk Solutions - Mark Brody retweeted
How can you not love this guy?
Here's five pure minutes of @JalonDaniels6 on @SportsCenter 🙌
Brohawk Solutions - Mark Brody retweeted
Zappix Recognized as a Top Healthcare Digital Transformation Solutions Provider 2022 by Healthcare Business Review benzinga.com/pressreleases/2… via @Benzinga
Brohawk Solutions - Mark Brody retweeted
Modern shifts in patient interactions and patient experiences were dramatically accelerated in the past few years.
Read more about the 4 P’s of Patient Experience.
zappix.com/blog/the-4-ps-of-…
Brohawk Solutions - Mark Brody retweeted
We're here at the @HRTechConf this week in Las Vegas! 🌟 Come visit us at booth 326 to say hello or set up a meeting — we can't wait to connect!
#HRtechconf #HRtech2022 #HRtech
Brohawk Solutions - Mark Brody retweeted
Zappix #VisualIVR and other On-Demand #SelfService solutions are transforming the way we interact. How could you benefit from the power of Visual IVR? youtube.com/watch?v=N2XNSkKV…
Brohawk Solutions - Mark Brody retweeted
Our #AppointmentBooking and #Scheduling solutions use text message or email reminders to connect #patients to a rich, app-like experience and automatically confirm, cancel, or update schedules. Keep your calendars full and your patients happy: healthcare.zappix.com/dpe/sc…
Brohawk Solutions - Mark Brody retweeted
Zappix Visual #SelfService simplifies interactions and gets customers to the answers they're looking for faster and easier than ever. Learn how we helped one of our customers reduce #AHT by 33% and improve #FCR by 66% with powerful #VisualIVR smart forms: zappix.com/project/cec012521…
Brohawk Solutions - Mark Brody retweeted
You can’t create an effective manager during a one-hour training session. ⏳ Management skills are grown with time, trust, and training.
#itsthemanager #managercoaching
Brohawk Solutions - Mark Brody retweeted
This year's @ConferenceBoard annual survey highlights a few key areas leading #CEOs are investing in for #growth. Is your business prepared to invest in your digital transformation, productivity, automation, or other areas?
