Canadian by birth, Ukrainian by heritage and Italian by chance (a long story so you will have to ask) and now a British citizen! Foodie! Shameless networker!
London, UK
Joined May 2009
- Tweets1.5K
- Following137
- Followers275
- Likes822
Hey @AmazonHelp @AmazonBusiness, how on earth do I speak to an actual human in the UK? Your chatbot sends me around in endless circles with no answers, and there’s no obvious email or phone number. I have an order issue that needs resolving. Can someone PLEASE help
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Hi @mandsbank — hoping your social team can work some magic! 😊 Loan application submitted 10+ days ago, well past the 5-day decision time. I’ve called twice and been promised updates, but nothing. Please don’t send me the usual number — I’ve tried it! 😄 Happy to DM details.
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A whole week of cancelled and delayed trains because of a “lack of drivers”. Every. Single. Day. We’re paying more for the service and drivers have had pay rises agreed so how are we STILL short of drivers? Can someone explain this to me? @TfL 🤦♀️
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@ChelseaFC Invite fans to register for the Blue Gala. We register. Then nothing. Not even an acknowledgement. Clearly “register your interest” means tell us how much you’ll spend and we’ll decide if you matter.. What a way to treat fans. CFCs direction says it all. Shameful.
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@Ocado Tonight showed exactly why Ocado is in trouble. Over an hour late, no customer service, trapped in a chatbot and even logged into the app, no one could simply help. Scripted responses instead of solving problems. That’s how you lose customers.
Really disappointed with @PapaJohns First pizza arrived flat, soggy & inedible. Store kindly sent a replacement… same issue Called again and was told “that’s just how it is. Paid £14, binned both, ended up buying a Co-op frozen pizza instead (which was better).
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@TfL can you remind your bus drivers if you get on and smile and say hello, it’s polite and customary for them to smile and say hello back ! They are in the public service!
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@MeliaHtlResorts Frankfurt City very greedy to charge an early check fee if the room is ready ! Bad policy ! #corporatebuyer #Mice #events
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@Wimbledon this really needs reviewing.
Tickets show as available, you click and they’re gone. Refresh a few times and you get restricted.After 2 days of trying, it’s hard to see how genuine fans are meant to get a fair chance,when others use tools to snap tickets up instantly.
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For those in the UK who doubt the value of the monarchy, watch King Charles III speaking to the US Congress. That is not ceremony — that is influence. A masterclass in diplomacy, delivered without politics, yet full of power.
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@British_Airways My Executive Club year has been reset early — it should renew on 31 March. I’ve tried calling multiple times with no response. Please can someone urgently look into this and advise who I can speak to?
@wolfandbadger 1st time I used my order went missing. You replied saying you would investigate & I responded I needed the dress for a significant event.Heard nothing until after event, Re’d email to say it is still being looked into. This is far too late. Please sort the refund.
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One women ! Classic Met !
Nine serving and retired Met officers and staff have been recognised in The King’s New Year Honours for their dedication to keeping London safe.
💬 Commissioner Sir Mark Rowley: “I am proud to see our extraordinary officers and staff recognised for their public service, hard work and courage”
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Honestly highway robbery! 42 quid for a 40 minute journey from Ashford international to London ! Shame on @Se_Railway @UKLabour
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@British_Airways We flew recently and paid for Prosecco that wasn’t available onboard. The crew assured us we’d be refunded but it’s now been 10 days and nothing’s come through. Tried calling & emailing with no reply. Could someone please get in touch to sort this out
@SW_Help what’s the point in having quiet coaches if the onboard crew don’t enforce it !
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Just checked into a Gran Meliá hotel in Barcelona. They asked me to write my full credit card number by hand on a paper form. When I asked to use a secure card machine, they pushed back. Also made me re-write my home address. In 2025? Seriously. @MeliaHotelsInt
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@marksandspencer how do get through to the bank ! @MandSBank does not have a blue badge so unsure it’s legit
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@MandSBank how does anyone get in touch with you ! I get the cyber attack issue but I have questions about my accounts and all of your phone lines are down! No one has even bothered to give me an update on how to communicate
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