How do people judge each other? How can you affect those judgments? The story of strength + warmth, by John Neffinger + Matthew Kohut.
Joined November 2012
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Thanks so much, @helloupswing -- sharing here too.
Ever been drafting an email & already anticipating the ways it might be misinterpreted? @Matthew_Kohut's latest on @medium will help you understand when email is & isn't the right medium for communication. A must read for all digital age leaders! >> tinyurl.com/ycz3h2nm
CompellingPeople retweeted
19 New Leadership Books to Read in 2019. Great list from @AdamMGrant, especially The War for Kindness:"Jamil Zaki is one of the bright lights in psychology, and in this gripping book he shows that kindness is not a sign of weakness but a source of strength"linkedin.com/pulse/19-new-le…
We're thrilled that "Connect, Then Lead" has been reissued in this new @HarvardBiz book.
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A great read about practicing warmth as you walk through the world:
nytimes.com/2018/07/02/your-…
Definitely worth reading. nitter.cf/work_matters/status/10…
6348 interactions, 200 operations "Conflict was most likely when male surgeons worked with male-dominated surgical teams... went more smoothly, with less yelling and other forms of conflict, when the surgeon was female or when male surgeons were surrounded by mostly women." nitter.cf/MaxBeilby/status/10139…
If you're trying to express warmth through words, start by listening. Well worth reading. nitter.cf/AdamMGrant/status/9981…
After talking with a good listener, people's attitudes became more complex and less extreme.
To get better at listening: tell someone you usually have trouble hearing that you’re working to improve, and you’ll listen for 3 or 5 minutes before responding.
hbr.org/2018/05/the-power-of…
CompellingPeople retweeted
Also, credit where due: @amyjccuddy's work with her mentor Susan Fiske was huge in shaping how we thought about the strength+warmth picture. And @sallykohn was a champion practitioner of ABC during and since her time @FoxNews.
CompellingPeople retweeted
Strength+warmth theory validates a lot of persuasion advice to 1st show your audience that you share core cares: @DaleCarnegie, Peter M. Sandman's "Donkey," "Feel-felt-found" in sales, the "values sandwich" in politics, even @simonsinek's "Start with why." All good stuff.
Fascinating insights from @emmaseppala about the power of detecting emotions through the voice. nitter.cf/emmaseppala/status/949…
My latest for the Washington post - Pick up the phone and call somebody :) fb.me/9aL497fmN
CompellingPeople retweeted
#ladybird talking strength + warmth:
Danny: "She's warm, but she's also kind of scary."
Ladybird: "You can't be scary AND warm."
Danny: "I think you can, your mom is."
Words to live by from @work_matters : "Am I a success or a failure?" is not a very useful question. It is better to ask “what am I learning.” nitter.cf/work_matters/status/94…
To mark the new year, I just updated my list of things that I believe. linkedin.com/pulse/13-things…
Love this: "It’s our emotions — specifically, gratitude, compassion and an authentic sense of pride (not hubris) — that push us to behave in ways that show self-control." nitter.cf/AdamMGrant/status/9471…
To keep your New Year's resolution, think about how others are counting on you to do it and will be grateful for it.
nytimes.com/2017/12/29/opini…
The basic idea here will look very familiar to those who have read Compelling People. cc: @work_matters nitter.cf/tombritton/status/9467…
A senior tech practitioner's perspective on the hard/soft skills dichotomy. Very worthwhile. nitter.cf/yonatanzunger/status/9…
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CompellingPeople retweeted
Analysis | 11 leadership books to read in 2018 wapo.st/2C9XpyA?tid=ss_tw&ut…
Love this. nitter.cf/emmaseppala/status/944…
Trying to increase your ability to exercise influence? The answer is hiding in plain sight. medium.com/@besmonte/the-key…
