
We are Northern Ireland's statutory consumer body. For unresolved complaints: ☎️ Freephone: 0800 121 6022 💻 Email: [email protected]
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ALT A purple DfC graphic featuring the purple DfC logo, blue text that says, “Home Heating Oil Support Scheme”, a graphic of a mobile phone and white text that reads, “How will I receive my digital pre-paid card? Successful applicants will receive a clickable unique hyperlink by email or text message to activate the £100 digital pre-paid card. A unique hyperlink and a QR code will be sent by letter to applicants who do not have an email or smartphone. You will have three months to activate your pre-paid card.”

ALT A purple DfC graphic featuring the purple DfC logo, blue text that says, “Home Heating Oil Support Scheme”, a graphic of an arrow with 10 days, and white text that reads, “How long will the decision take after submitting my application? We aim to send you a decision notification within 10 days of having received your application or any required supporting evidence. Check your junk email if it has been longer than 10 days before contacting the Oil Support Scheme team.”

ALT A purple DfC graphic featuring the purple DfC logo, blue text that says, “Home Heating Oil Support Scheme”, a graphic of an oil tank and white text that reads, “How do I use my digital pre-paid card? Once you have activated your unique hyperlink this will generate the digital pre-paid card which you can use to purchase home heating oil with a supplier in Northern Ireland.”

ALT DfC graphic with a group picture of Minister Lyons and stakeholders at an oil truck, the purple DfC logo, blue text that says, “Home Heating Oil Support Scheme”, and white text that reads, “Home Heating Oil Support Scheme: How it works. Everything you need to know about the £36.4 million support scheme for oil heating households across Northern Ireland.”

ALT A purple DfC graphic featuring the purple DfC logo, blue text that says, “Home Heating Oil Support Scheme”, a graphic of a house and white text that reads, “What is the scheme and who is it for? A support scheme delivered by the Department, to help with the rising costs of home heating oil. A £100 digital pre-paid card will be issued to up to 340,000 eligible households.”

ALT A purple DfC graphic featuring the purple DfC logo, blue text that says, “Home Heating Oil Support Scheme”, a graphic of a laptop and white text that reads, “How can I apply for the scheme? Online at nidirect.gov.uk/oil-support-scheme. Applications are open until 31 March 2027.”

ALT A purple DfC graphic featuring the purple DfC logo, blue text that says, “Home Heating Oil Support Scheme”, a graphic of a house and people and white text that reads, “More than one person living in my household may qualify, who should apply? Anyone can apply, however a digital pre-paid card will only be awarded to the first eligible person applying from any individual address.”













