UX strategist, Founder @ https://nitter.cf/t.co/gtWNTvIsXp published author on Medium and mentor.
Auckland, New Zealand
Joined January 2011
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Design thinking is so hot right now 🔥 But it's not just a passing trend—it’s a powerful approach that dives deep into understanding user needs and solving real problems. Curious to know what’s behind the hype? Read the blog and drop your thoughts below!
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🧭 "Aligning Purpose with Process" explores how purpose-driven processes lead to stronger, more impactful design outcomes.
Check out our latest post here: hubs.li/Q02XglGg0
#DesignStrategy #Alignment
I once missed a flight to Bali because I misread ‘12:00 AM’ as ‘12:00 PM.’
I skimmed the booking between packing, getting the kids ready, and locking up the house.
A 24-hour clock or clearer info could’ve saved me!
Have you ever made a big mistake because of bad UX? Let me know!
Check out the latest article in my newsletter: How to balance bold brands vs usability linkedin.com/pulse/how-balan… via @LinkedIn
Sometimes, you can build the fanciest cat tower, but sometimes…all they need is a simple box! 📦
What's one “fancy feature” you've seen that missed the mark? Let us know in the comments! 👇
Read our latest blog here: hubs.li/Q02YfDWf0
Ideation workshops like these drive innovation by empowering teams to test, iterate, and refine. Dive into how creative problem-solving at UserXD transforms ideas into impactful solutions: hubs.li/Q02X7bfP0
#DesignThinking #UXInnovation
Design thinking isn't just about sprinting to the finish. 🏃♂️ Slow down, think deeply, and let true collaboration shine. 💡
Think first, act later, you must. – Yoda ✨
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#DesignThinking #Teamwork
Design thinking fuels team motivation by breaking silos, encouraging creativity, and aligning purpose. Discover how we use this approach at UserXD to empower our teams. Read more: hubs.li/Q02X72x90
Check out the latest article in my newsletter: Design Systems Made Simple: Your Guide to Getting Started with New Products linkedin.com/pulse/design-sy… via @LinkedIn
Wish success came with minimal effort? We all do! 😅 But smart work, not just hard work, brings the best value. #UXDesign #EffortMatters #SmartWork
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Daniel Birch retweeted
💡 How To Measure UX
If you're looking for a robust framework to measure UX, you should try Google HEART. This framework organizes metrics into 5 distinct categories:
1️⃣ Happiness
2️⃣ Engagement
3️⃣ Adoption
4️⃣ Retention
5️⃣ Task Success
👇
ALT How To Measure UX. Image by UX Hints
Check out the latest article in my newsletter: Supercharge your product onboarding linkedin.com/pulse/superchar… via @LinkedIn
Prioritization is key to achieving UX success! 💡 Learn how using tools like the Value vs. Effort Matrix can keep your team focused on high-value tasks.
Blog link: hubs.li/Q02SLbL30 #UX #Prioritization
Check out the latest article in my newsletter: How to create world-class websites! linkedin.com/pulse/how-creat… via @LinkedIn
Don’t waste effort where no value is returned! 🔄 Prioritize to maximize your impact—focus on high-value tasks. 🧠 #EffortAndValue #UXStrategy #WorkSmart
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User feedback & testing = key to measuring the value of UX efforts. Focus on data-driven improvements that truly matter.
Learn more here: hubs.li/Q02SL6cW0 #UX #UserTesting #Feedback #Design
Check out the latest article in my newsletter: The importance of user testing linkedin.com/pulse/importanc… via @LinkedIn
💯 effort, or a smarter way to get value? Discover how to prioritize your work and make the most impact without overexerting. Blog link: hubs.li/Q02S_mJ00 #Prioritization #UXDesign
🔍 Balancing value vs. effort is critical in UX. Know what drives user satisfaction & how to calculate the effort to deliver 🚀. Check out our blog! hubs.li/Q02SL6FX0
#UX #UserExperience #Design #ProductManagement #UXStrategy
