Support for @DevolutionsInc community. Visit https://nitter.cf/t.co/Y5BQxdQbxj for service status updates. Contact us at support@devolutions.net
Canada
Joined August 2017
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@DevolutionsHelp all good on your site? Can't get onto the portal getting "503 Service Temporarily Unavailable"
That page shows green everywhere , but that's not the case for me status.devolutions.info/
@DevolutionsHelp Is this a live account? Doesn't seem to be very active....
Greetings! This account is primarily used for reaching out to us about technical issues or for general assistance with our products. For daily tech and company news, you can follow our main account, @DevolutionsInc. Hope to see you there!
Hello @keepersecurity @DevolutionsHelp , since this morning we have this error message when using keeper credentials in Remote Desktop Manager (v2022.1.27/2022.2.16/2022.2.17) on Windows (10/11) machines. Any idea ?
Thanks
Hey @DevolutionsHelp, did the ability to use Active Directory Synchronizers go away in a recent release of RDM for Mac?
So until recently I know I’ve been able to create the synchronizer on a windows PC but then be able to run it from my Mac successfully as I share the data source between them. If it doesn’t work, ok but 🤷♂️
Thanks for confirming, Jim. I checked with our RDM for Mac team leader, and according to his knowledge, Active Directory synchronizers have never been supported in RDM for Mac. Are you thinking of another feature, perhaps?
@DevolutionsHelp Hi. Is there a credential type in Remote Desktop Manager that can cache your username/password for this RDM-session only? So I can provide it once at first connection without saving it in the datastore.
Thanks @DevolutionsHelp ! Pretty hidden feature considering it's only available when using the cred type as my personal credential. Why isn't it available for normal username/password credential entries? Limits the caching to one instance/account.
3- With that said, there would be no problem allowing this in RDM, it is simply not currently done. If you'd like, you can make a feature request on our forum right here: forum.devolutions.net/forums…. Don't hesitate if you have any other questions! Thanks
2- The option in My Personal Credentials makes sure that most likely the credential that is saved in memory, is from "the user", and there is less chance that it is from an administrator / privileged account.
1- Hi @FrodeFlaten, At the time, we didn't see the need for an admin to put this everywhere. It is safer to put an "always ask password" on your credential and to be prompted for each use.
@DevolutionsHelp Is there a way of activating some offline mode so when I connect to restrictive VPNs I do not lose access to the cloud datasource?
Hi Andrés! Here are 2 documents that can help you: if it's Devolutions Online Drive: kb.devolutions.net/rdm_dod_a… or if it's Devolutions Online Database: kb.devolutions.net/rdm_how_a… .
Please let me know if you can find the information you need in these 2 documents. Thank you!
Hi Spencer, it's something we're considering and thinking about. We can't give you any dates for now but we will keep you posted when we have more information. Thanks for your question!
Hi @mdp_bel_it, our team is currently working on a fix for this issue. We'll keep informed on the progress and let you know when the issue is solved. Don't hesitate if you have any questions. Thank you
@DevolutionsHelp Are there any known issue with the Devolutions account web login? When trying to log in I'm getting "Uknown server error" in the Remote Desktop Manager as well on the web login.
Hi Jonny,
Thank you for your question! We will actually start working on it very soon! Don't hesitate if you have other questions. Thanks
Devolutions Support retweeted
Wayk Den Planned maintenance on Thursday, November 28, 2019 at 18:30:00 UTC. Please consult forum.devolutions.net/topic3…
@DevolutionsHelp Hey - Our DPS server is not responding...any known issues?
@DevolutionsHelp for about a week now I've been getting this appear and stops me from working for a minute or so. I've uninstalled/installed latest Windows version 1.41.0 64-bit. Please help it's driving me nuts! What do you need from me? DM me if you need. Thanks.
