Mark Boettger

Dear @Hertz, you’re messing up. I was renting two Tesla Model 3 vehicles at John Wayne airport in CA yesterday for 1+ months each and both cars didn’t have the mobile charging cables. The employee said only 1 out of 10 Teslas come with a charger cable because customers don’t return them. The employee refused to give me a charging cable claiming they have none. I value the convenience of charging in my rental house’s garage, so I ended up having to order 2 EV chargers on Amazon and Tesla adapters. I have no idea what to do with them after my rental ends because I’m traveling and don’t need them when I go back home. This is a simple fix. Include a Tesla mobile charging cable for every Tesla you rent out. When car is returned just make sure mobile charging cable is returned as well. If it isn’t, then charge the customer. Keep extra mobile charging cables on hand to make sure all cars have them. Lots of people might rent a Tesla and it’s their first experience with a Tesla. Including a mobile charging cable ensures people have the best possible experience with Tesla and Hertz.