EPIC Connections

Happy holidays from our family to yours. Thank you to our clients, channel partners, vendors, and staff for another great year.

As we approach the Thanksgiving holiday, we are most thankful for the clients, partners and vendors who make doing what we love possible every day. Have a wonderful weekend from our team at EPIC Connections. #thanksgiving2021 #thankfulness

We would like to take a moment today to thank our active duty and retired military men and women for their service. As a veteran-owned business we appreciate your sacrifice and everything you do for our nation. #veteransday #thankyou #military #veterantoo

John Glantz is in Seattle this week to present to #Telarus partners at the CCaaS Academy. We hope everyone has a great time and there are great discussions about contact center outsourcing, design and support. #contactcenters #CCaaS #contactcenteroutsourcing

Welcome to Houston #Telarus Partners. We're excited to have a great week at the #TelarusAcademy with you. Our CEO, Bill Pieper and COO, John Glantz are attending and will be on hand to answer your questions about contact center design and support.

Welcome to Houston #Telarus Partners. We're excited to have a great week at the #TelarusAcademy with you. Our CEO, Bill Pieper and COO, John Glantz are attending and will be on hand to answer your questions about contact center design and support. Be sure to catch John Glantz's

Welcome to the #telaruspartnersummit #telarus partners. Our senior leadership team is in town and has availability to meet with you to answer questions about #contatcenters. Schedule a time by emailing: [email protected].

Our President, COO, and VP of Professional Services are available to answer your questions about contact centers. Schedule a time by emailing: [email protected]. @telaruspartnersummit #contactcenters #contactcenterdesign #CCaaS #contactcentersupport

Have a wonderful July 4th weekend from our team at EPIC.

We're thrilled to be in Detroit this week with the Telarus team and agents. What a great way to start a Monday! Coffee and conversations about #contactcenters and #CCaaS.

Join our President, #BillPieper as he shares why #outsourcing is a smart strategy and how agents can leverage #contactcenters as a revenue source. If you are unable to attend or would like to learn more, contact our Agent Services team at [email protected].

May happiness be yours this season of goodwill and may the New Year bring prosperity to you and your family. EPIC offices will be closed to observe the holidays December 24, 25 and January 1. On behalf of all of us at EPIC Connections, HAPPY HOLIDAYS!

What an awesome day with the @telarus team and our partners, @Five9, @Talkdesk and @Serenova, at the Seattle #CCTR Boot Camp. Grateful to be able to meet some stellar businesses that want to increase revenue by selling #CCTR solutions.

What an awesome day with the @telarus team and our partners, @Genesys @Talkdesk and @Sharpen, at the San Antonio #CCTR Boot Camp. Grateful to be able to meet some stellar businesses that want to increase revenue by selling #CCTR solutions.

Check out our latest blog post where we detail 5 proven optimization strategies that have helped companies save millions while improving #callcenter performance and #CX. bit.ly/2O9sqds #CCaaS #contactcenter

Moving your #contactcenter to the cloud has many benefits in the age of #digitaltransformation, including improved #CX. Learn more in this eBook from our partners at @SerenovaShine: bit.ly/2XO96qu.

Staying competitive and meeting rapidly evolving customer expectations requires a cloud #contactcenter platform that enables you to adapt quickly. Download our guide to learn the 6 steps involved in moving your contact center to the cloud: bit.ly/2XKAdT6 #CCaaS

Part 3 of @Five9 CTO and Head of AI Jonathan Rosenberg's 'Reasons to Move to the Cloud' series highlights the 5 surprising benefits of #cloud. Read more: bit.ly/2Y8YO3z #CCaaS #custserv

Join us as we discuss spotting and winning #CCaaS opportunities with @inContact during the @Avant hosted webinar on Wednesday, August 28 at 10AM CST. zoom.us/webinar/register/WN_…

Are agents training their replacements? Learn more about the future of #AI and #machinelearning in the #contactcenter from our partners at @Talkdesk, quoted in @TechTarget. bit.ly/2LW8XtP #CCaaS