Eastlink

Some customers in Picton, ON are experiencing a disruption in services as a result of damage to our network. Our teams are actively working to repair & restore service, which we expect to have back online later this evening. We appreciate your patience.

Correction to service outage web link: Please visit help.eastlink.ca/managing-yo… for updates on estimated time of restoration.

2/2 We expect this work to be complete within the next few hours. For updates on estimated time of restoration, visit eastlink.ca/service-outage. We appreciate your patience & understanding.

1/2 Customers in the communities of Blind River, Serpent River, Elliot Lake & Thessalon will experience a service interruption this afternoon as we repair impacted parts of our network due to recent flooding.

Our hearts are with the families, friends, classmates, first responders and all impacted by the devastating tragedy in Tumbler Ridge, BC.

2/2 For more on how to manage your services during an outage click here ow.ly/btGS50Y1Utm. Remember to keep your devices charged, check on vulnerable neighbours and stay safe.

1/2 Winter storms are making a regular appearance with another headed to Atlantic Canada and other regions in the coming days. Our teams are prepared to respond and work closely with key partners including local power utilities to support customers.

2/2 repairs and get remaining customers without service reconnected as quickly as possible. Thank you for your patience and understanding.

1/2 Most customers impacted by Atlantic Canada’s snowstorm are reconnected where power has been restored. If you have power but no service, please know that we continue to work closely with Nova Scotia Power to gain safe access to downed lines so that we can complete

2/2 We are grateful to our dedicated team for their unwavering efforts and our customers for their continued patience and understanding.

1/2 Service for customers in Redwood Meadows has begun to restore. Our teams continue to work steadily to complete final repairs and ensure full restoration, which we expect by tonight.

Thank you to our teams for your dedicated work and to our customers for your understanding. 2/2

Our teams have been making excellent progress and are close to completing the installation of new lines that will re-establish our network connection in Redwood Meadows. We are on track to have services back up by tomorrow. 1/2

2/2 We are doing everything we can to get services back up and running as quickly and safely as possible. We expect that to happen within the next 24-48 hours. We appreciate your continued patience.

1/2 Our teams are working around the clock in Redwood Meadows, in close collaboration with local partners, to establish a new network connection that will restore services for our customers.

2/2 We hope to gain safe access to the site soon and expect to have a sense of restoration timing by tomorrow morning. Thank you for your understanding and to our teams and local partners, thank you for working together to find a solution.

1/2 While our building next to the fire station in Redwood Meadows has experienced extensive damage from the fire, our team is working on an alternate route for connection to get our customers back up and running as quickly as we can.

2/2 We will keep you updated as things progress. We appreciate your patience and understanding.

1/2 Service for customers in Redwood Meadows has been affected by a fire that has caused extensive damage to our network. Our team is ready to assess damage and begin repair work as soon as the site is cleared and safe to do so.