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Electric Citizen

@ElectricCitizen

We are a web agency, powering mission driven organizations thru strategy, design, custom web development and support. Drupal and open source.

 Minneapolis MN
electriccitizen.com
Joined May 2012
  • Tweets633
  • Following457
  • Followers180
335Media
Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)Photo by Electric Citizen (@ElectricCitizen)
Many government sites lack performance monitoring, so IT teams only spot issues after citizens experience crashes. Regular tracking and load testing is essential for reliable public services. #GovTech #WebsiteReliability #DigitalServices #PublicTrust
Visibility is the first step to reliability. If you cannot see the problem, you cannot fix it.

ALT Visibility is the first step to reliability. If you cannot see the problem, you cannot fix it.

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Even in an AI-driven world, people still land on websites—and they expect them to make sense. Cluttered layouts and messy content lose attention fast. Clear navigation and thoughtful structure keep users engaged, earn trust, and help your site get found. #UXDesign #AI #GovTech
Clear, structured, and valuable content keeps visitors engaged and ensures your site meets today’s higher expectations.

ALT Clear, structured, and valuable content keeps visitors engaged and ensures your site meets today’s higher expectations.

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Many government sites lack performance monitoring, so IT teams only spot issues after citizens experience crashes. Continuous tracking and load testing aren’t optional—they’re essential for reliable public services. #GovTech #WebsiteReliability #DigitalServices #PublicTrust
Visibility is the first step to reliability. If you cannot see the problem, you cannot fix it.

ALT Visibility is the first step to reliability. If you cannot see the problem, you cannot fix it.

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💻 Government sites hold sensitive data—one unpatched vulnerability can expose millions of records. Security and privacy aren't optional; it’s everyone’s responsibility. Protecting data protects public trust. #CyberSecurity #GovTech #PublicTrust #InfoSec #DataPrivacy
When a government website fails, it’s not just data at risk. It’s people, privacy, and trust. Every system you protect keeps someone’s life secure.

ALT When a government website fails, it’s not just data at risk. It’s people, privacy, and trust. Every system you protect keeps someone’s life secure.

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Biggest mistake state agencies make? Choosing web vendors for size, not gov experience. Big firms often outsource, leaving slow, low-priority sites. In gov, essentials matter: fast load times, accessibility, and clear content. #GovTech #CivicTech #AccessibilityMatters
When it comes to government websites, the best partner isn’t the biggest—it’s the one who truly understands your citizens.

ALT When it comes to government websites, the best partner isn’t the biggest—it’s the one who truly understands your citizens.

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Does every content tweak to your organization's website need help from IT? 💸 If your CMS slows your team or risks security, it’s time to upgrade. Modern tools save time, protect data, and keep gov sites running smoothly. #GovTech #CMSUpgrade #WebSecurity
A modern CMS saves time, protects data, and keeps your website responsive to citizens’ needs.

ALT A modern CMS saves time, protects data, and keeps your website responsive to citizens’ needs.

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Accessibility & security aren’t optional—they’re legal requirements. ⚖️ Gov sites need partners who prioritize WCAG, Section 508, and NIST-level security from day one, not as an afterthought. 🔒 #GovTech #AccessibilityMatters #WebSecurity #CivicTech
Strong government websites are built on inclusive access and uncompromising security.

ALT Strong government websites are built on inclusive access and uncompromising security.

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Your comms team shouldn’t need coding skills to update your site. 💻❌ If your CMS slows updates, frustrates staff, or hurts accessibility, it’s time for a system built for modern gov workflows. #GovTech #CMSUpgrade #AccessibilityMatters #WebEfficiency
A CMS should work for your team—not the other way around.

ALT A CMS should work for your team—not the other way around.

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When evaluating gov web vendors, talk is cheap. ✅ Ask for examples of accessible, compliant sites & how they handle security. Past performance predicts future success—detailed case studies show who truly delivers. #GovTech #AccessibilityMatters #WebSecurity #CivicTech
Proof matters. The right government web partner can show exactly how they deliver accessibility, security, and compliance.

ALT Proof matters. The right government web partner can show exactly how they deliver accessibility, security, and compliance.

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Too many gov sites rely on PDFs instead of webpages. Old CMSs make publishing hard, frustrating mobile users, blocking accessibility, and burying info. If your CMS can’t handle structured content, it’s hurting usability & compliance. #GovTech #CMS #AccessibilityMatters
Content should be accessible, searchable, and easy to update—not trapped in PDFs.

ALT Content should be accessible, searchable, and easy to update—not trapped in PDFs.

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Clear communication isn’t optional for gov websites. 🗣️ Your web partner should explain tech in plain language, listen, and stay responsive. Miscommunication derails projects—choose a vendor who treats communication as a core skill. #GovTech #CivicTech #DigitalGovernment
The right government web partner communicates clearly, listens closely, and asks the right questions.

ALT The right government web partner communicates clearly, listens closely, and asks the right questions.

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Turn numbers into stories that engage donors, students, and constituents. Use dashboards, impact maps, and charts to showcase real-world effects and inspire action. 📊 #DataStorytelling #ImpactVisualization #UXDesign #HigherEdTech #DigitalEngagement
When data tells a story, your impact becomes clear, compelling, and impossible to ignore.

ALT When data tells a story, your impact becomes clear, compelling, and impossible to ignore.

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💪 More content = more powerful AI search. For gov sites, AI understands context & delivers exactly what users need—like a construction update—without endless scrolling. Better results = better UX. 🚀 #AI #GovTech #UXDesign #CivicTech #SearchTools
The more content your site has, the more you will see the advantages of using AI search.

ALT The more content your site has, the more you will see the advantages of using AI search.

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AI is changing search 🔍. Users ask full questions & expect instant answers, even with typos. Your site doesn’t need to match Google—but it can start using AI to provide a better search experience. Conversational, context based, flexible. #UXDesign #AI #DigitalExperience
As users get used to conversational AI and instant summaries on Google, your website must also provide clear, intuitive, and helpful answers to meet modern expectations.

ALT As users get used to conversational AI and instant summaries on Google, your website must also provide clear, intuitive, and helpful answers to meet modern expectations.

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🎄✨ Happy Holidays! Grateful for amazing clients, partners & communities who let us bring digital visions to life. Wishing you joy, connection & a new year full of creativity and impact! 🌟 #HappyHolidays #Gratitude #CivicTech #DigitalInnovation
Wishing joy, connection, and inspiration this holiday season from all of us at Electric Citizen!

ALT Wishing joy, connection, and inspiration this holiday season from all of us at Electric Citizen!

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😟 Gov search often gives too many results, not enough answers. AI-powered search understands context, helping users find exactly what they need—like a budget update—faster. Less frustration, better UX. 💡 #GovTech #UXDesign #CivicTech #AI #SearchTools
Too many search results and not enough answers frustrate users—AI-powered search can deliver the right information faster, making government websites truly helpful.

ALT Too many search results and not enough answers frustrate users—AI-powered search can deliver the right information faster, making government websites truly helpful.

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📚🤖 AI in Education: Skill or Shortcut? 92% of students use AI daily. Schools must guide ethical, creative use—teaching AI as a skill, not just banning it as a shortcut. #AI #EdTech #FutureOfLearning #DigitalSkills #EthicalAI
With over 90% of students using AI daily, education must teach not just how to use it—but how to use it responsibly, ethically, and creatively.

ALT With over 90% of students using AI daily, education must teach not just how to use it—but how to use it responsibly, ethically, and creatively.

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In the age of AI search, does traditional website navigation still matter? I dig into hidden menus, shifting user behavior, and why strong information architecture is more essential than ever. 👉 Read the full blog: loom.ly/VBtrnZ0 #UXDesign #IA #WebDesign #AI #UX
Do You Still Need Website Navigation?

Do You Still Need Website Navigation?

Explore whether traditional website navigation still matters in the age of AI search. Learn why clear menus, structured content, and strong information architecture remain essential for both users...

electriccitizen.com
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Great web experiences aren’t just about looks or features — they’re about accessibility for all. Designing inclusively creates digital spaces that are easier to use, welcoming, and more impactful. ✨ #InclusiveDesign #Accessibility #DigitalEquity #UXDesign
Inclusive design isn’t just accessibility —it makes digital experiences welcoming, usable, and impactful for everyone, while expanding creativity.

ALT Inclusive design isn’t just accessibility —it makes digital experiences welcoming, usable, and impactful for everyone, while expanding creativity.

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✨ Great digital experiences start with curiosity, creativity, and heart. Fresh perspectives, adaptability, and a willingness to experiment help ideas truly connect. #WebDesign #UXDesign #DigitalStrategy
Great digital experiences don’t just work—they connect, inspire, and reflect the passion behind them.

ALT Great digital experiences don’t just work—they connect, inspire, and reflect the passion behind them.

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