Steve Smith (@EskerSteve) header
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Steve Smith

@EskerSteve

U.S. Chief Operating Officer @EskerInc | Husband & Father | Beer & Wine Maker | Skydiver | Unlocking Positive-Sum Growth with AI-driven Business Solutions

 Wisconsin
esker.com//
Joined November 2009
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Photo by Steve Smith (@EskerSteve)Photo by Steve Smith (@EskerSteve)Photo by Steve Smith (@EskerSteve)Photo by Steve Smith (@EskerSteve)Photo by Steve Smith (@EskerSteve)Photo by Steve Smith (@EskerSteve)Photo by Steve Smith (@EskerSteve)Photo by Steve Smith (@EskerSteve)
Esker is thrilled to be a Leader in the 2024 @Gartner_inc® Magic Quadrant™ for Invoice-to-Cash Applications. Discover more about Esker’s recognition in this market and why it believes it would make an ideal fit for your business. ➡️Read more: ow.ly/y2ZW50RyA1o
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AI-driven success in customer service: Hitting KPIs without compromising the human touch fastco.expert/47G4oKf Written by @EskerSteve of @EskerInc

AI-driven success in customer service: Hitting KPIs without compromising the human touch

The integration of AI in customer service isn’t about choosing between technology and humanity—it’s about using machine intelligence to strengthen human relationships.

fastcompany.com
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Here come the bots—and there go the jobs? fastco.expert/44GcYHn Written by @EskerSteve of @EskerInc
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Bridging the finance talent divide: AI and automation are catalysts for skill enhancement fastco.expert/45YeqFZ Written by @EskerSteve of @EskerInc
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Here come the bots—and there go the jobs? fastco.expert/3OXUSuR Written by @EskerSteve of @EskerInc
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📢Esker is excited to announce the creation of a Cybersecurity Committee within its Supervisory Board. ➡️ Read more: ow.ly/xS9650PFVzc
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🔓Unlock the power of digital transformation — it can streamline your processes, boost agility and drive profits. Discover 20 keys to quick, long-term digital transformation wins your business can take in @Forbes's article: ow.ly/NXRE50PBFoG @ForbesBizCncl @EskerInc
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Thrilled to be part of the #EskerAllAccess Conference as a speaker! Together, we’ll explore the latest trends and strategies in the technology and digital transformation space. ➡️Find more information here: ow.ly/iS6I50PBVcX #Speaker #Esker #EAA2023
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Discover the true essence of automation! It's not about removing the human touch but rather about reimagining operations to make room for the brilliance of human creativity at every level of your organization. ➡️Dive deeper: forbes.com/sites/forbestechc…
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The annual picnic was a great time! It was awesome to see so many Eskerians in one place! #WeAreEsker
Esker (@EskerInc) profile pictureEsker@EskerInc21 Jul 2022
The annual Esker Summer Picnic was a hit! Complete with a cheese curd and ice cream truck! 🧀🍦 #EskerLife #WeAreEsker #Picnic
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Image from Esker (@EskerInc)
Image from Esker (@EskerInc)
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Join us! #EskerVirtualEvent
Esker (@EskerInc) profile pictureEsker@EskerInc7 Jul 2022
📅 Today is the day! We are sitting down with industry experts and few of our own customers to discuss how to equip your #CustomerExperience team with the skills they need to be proactive in an uncertain world. 💻 Grab your seat: quitpaper.esker.com/virtual-… #EskerVirtualEvent #OM
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Steve Smith retweeted
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Esker@EskerInc7 Jul 2022
📅 Today is the day! We are sitting down with industry experts and few of our own customers to discuss how to equip your #CustomerExperience team with the skills they need to be proactive in an uncertain world. 💻 Grab your seat: quitpaper.esker.com/virtual-… #EskerVirtualEvent #OM
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In my latest @ForbesBizCncl article, I discussed that true business process automation requires more than just bots. Check out the full article here: forbes.com/sites/forbesbusin… #Automation #ArtificialIntelligence #RPA @ForbesTech @Forbes
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Steve Smith retweeted
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Esker@EskerInc8 Mar 2022
International Women's Day, celebrated today, March 8, to recognized the many achievements of women around the world. See what a few of our Eskerian Women have to say about working at Esker.. #InternationalWomensDay
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Image from Esker (@EskerInc)
Image from Esker (@EskerInc)
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Steve Smith retweeted
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Esker@EskerInc8 Mar 2022
This year's International Women's Day theme is #BreakTheBias. Calling on communities, workplaces, everyone, to forge women's equality. We can create a world that is free of bias, stereotypes and discrimination. Happy International Women's Day! #IWD2022 #InternationalWomensDay
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We are excited to announce the release of our Customer Inquiry Management solution! #PositiveSumGrowth
Esker (@EskerInc) profile pictureEsker@EskerInc15 Feb 2022
Esker’s new #CustomerInquiry Management solution helps customer service departments address inquiries faster and frees up staff to focus on customer-facing activities. Read more about it in the #PressRelease: esker.com/company/press-rele… #O2C #OrderManagement #PositiveSumGrowth
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Steve Smith retweeted
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Esker@EskerInc15 Feb 2022
Esker’s new #CustomerInquiry Management solution helps customer service departments address inquiries faster and frees up staff to focus on customer-facing activities. Read more about it in the #PressRelease: esker.com/company/press-rele… #O2C #OrderManagement #PositiveSumGrowth
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Great year for Esker!
Esker (@EskerInc) profile pictureEsker@EskerInc13 Jan 2022
Our company saw over 20% increase in sales activity in 2021. Read more in the #PressRelease below! esker.com/company/press-rele…
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Congratulations to all our 2021 Impact Award winners! #ThankYou
Esker (@EskerInc) profile pictureEsker@EskerInc20 Dec 2021
And the 2021 Impact Award winners are.. 🥁 🏆 Biggest Advocate: Charlie Laurie, @PHDistributes 🏆 Best Results: @NaturesWayBrand 🏆 Advocate of the Year (tie): Dustin Collins, Element Solutions & Christine Harms, @AZCardinals Congratulations to all our winners! #ImpactAwards
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In my latest @ForbesTechCncl article, I explore several scenarios where reevaluating your typical cost center structure can lead to smarter expense management and a stronger bottom line. #PositiveSumGrowth #CostCenters
Forbes Business Council (@ForbesBizCncl) profile pictureForbes Business Council@ForbesBizCncl20 Dec 2021
How To Turn Your Cost Centers Into Cash Centers hubs.li/Q010-cjZ0 Written by @eskersteve of @EskerInc
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