FirstNet, Built with AT&T

Thank you to the first responders who serve with strength, resilience and compassion! FirstNet is proud to stand alongside you.

You’re a first responder, but you’re also a parent, partner, friend, artist, athlete, content creator, foodie, traveler, neighbor & so much more. ​ ​ Thank you for sharing your life, your experiences, and your voice to help keep others informed and safe. Happy First Responders Day.

Hi Kaprina, just following up to see if you still need assistance. Please send us a private message with your account name and wireless number so we can take a closer look and help. -Gloria

Hi Kaprina, we’re sorry for the frustrating experience with your FirstNet account setup and billing. Please send us a private message with your account name and wireless number so we can take a closer look. -Gloria

Hi Edmund, I’m sorry to hear that you are having issues. I'll be more than happy to assist you. Please send us a private message with details on the trouble. Be sure to include your account & contact information so we can follow up with you.

Hi Edmund, we're sorry to hear you're having trouble accessing your account. We understand how important it is to be able to view your bill. Please send us a private message with your name and wireless number, and we'll be happy to take a closer look. -Gloria

From station dogs to FirstNet ROG the Dog therapy dogs, our pups give us critical relief when we need it most. Happy #NationalMakeADogsDay to the dogs that keep us grounded, how are you celebrating yours today? 🐶

Hi AJ, just checking back in. If you'd still like us to review your order experience, please send us a private message with your account details and additional information. We'd be happy to help. -Gloria

Hi AJ, we're sorry to hear about your experience. We understand how frustrating it is when ordering a new device doesn't go as expected, especially on launch day. Please send us a private message with more details about what happened, along with the wireless number, account number, and name on the account, and we'll be happy to take a closer look. -Gloria

Hurricane Isaias Update: The FirstNet Response Operations Group (ROG) continues to support first responders and help keep critical communications running. The team is responding to requests for deployable equipment, prioritizing generators for critical locations and has several assets already in service.

To our first responders that maybe just getting off or starting their shift: Today is World Mental Health Day and we want to spotlight our Health & Wellness Coalition. This coalition is dedicated to advocacy, identifying resources and providing guidance for emergency responder wellness. Learn more - firstnet.com/community/healt…

A lot has changed, but the mission remains the same 🙌

From FirstNet’s foundation to FirstNet Fusion, it’s been our privilege to help first responders stay connected. Happy 10-4 Day!

We were proud to stand alongside and support public safety agencies supporting the 81st United Nations General Assembly in NYC.

We’re here to help. Please send us a DM by clicking on the Envelope icon and don’t forget to include your account details & contact number so we can be sure to follow up. -Lisa

We’re here to help. Please send us a DM by clicking on the Envelope icon and don’t forget to include your account details & contact number so we can be sure to follow up.

We saw your post & would like to help. Please DM your account and contact details so we can assist you. Damaris

A double doodle pulling double duty – first and foremost being adorable, but also reducing the negative impacts from emotional distress and Post-Traumatic Stress (PTS). ROG the Dog therapy dogs like Bailey are available for deployment for any and all FirstNet subscribed agencies. More info on ROG the Dog - firstnet.com/community/healt…

We remember those who answered the call. On September 11, 2001, first responders acted with extraordinary courage and selflessness. Their legacy lives on in the service, sacrifice and unwavering commitment demonstrated by first responders every day. September 11 continues to shape the mission and work of public safety, and it is our privilege to stand with those who put the lives of others before their own. go.att.com/a0c650ea

Hello, if you're unable to send us a DM, please contact FirstNet Customer Care at 800-574-7000 for assistance. They'll be able to review your account and help further. -Lisa