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Future Travel

@FutureTravelX

Improving the end-to-end passenger experience from pre-travel and check-in, to in-flight and onward travel. Weekly news & analysis; regional and global events

futuretravelexperience.com/
Joined January 2011
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Top baggage trends to watch in 2026: AI, robotics and automation, baggage tracking, computer vision and much more futuretravelexperience.com/2…
Top baggage trends to watch in 2026: AI, robotics and automation, baggage tracking, computer vision...

Top baggage trends to watch in 2026: AI, robotics and automation, baggage tracking, computer vision...

Our focus on the key baggage trends set to shape the industry in 2026 and beyond features insights from FTE BIWG Captains and Partners.

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How YVR, Aer Lingus and ADR are creating truly unique and memorable customer experiences futuretravelexperience.com/2…
How YVR, Aer Lingus and ADR are creating truly unique and memorable customer experiences

How YVR, Aer Lingus and ADR are creating truly unique and memorable customer experiences

In this report from APEX FTE Dublin 2025, discover how YVR, Aer Lingus & Aeroporti di Roma are shaping the future of travel with a unique CX.

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Lufthansa Group, Air France-KLM and Threedot discuss advanced approaches to Modern Airline Retailing and Offer & Order management futuretravelexperience.com/2…
Lufthansa Group, Air France-KLM and Threedot discuss advanced approaches to Modern Airline Retail...

Lufthansa Group, Air France-KLM and Threedot discuss advanced approaches to Modern Airline Retail...

A key session at the APEX FTE Dublin 2025 event focused on ‘Advanced approaches to Modern Airline Retailing and Offer & Order management’.

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Miami International Airport to usher in new era of luxury travel with first-of-its-kind private terminal futuretravelexperience.com/2…
Miami International Airport to usher in new era of luxury travel with first-of-its-kind private...

Miami International Airport to usher in new era of luxury travel with first-of-its-kind private...

Miami International Airport has held a ground-breaking ceremony for a new private terminal for commercial travellers – PS MIA.

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Schiphol to welcome new American Express Centurion Lounge with “focus on both comfort and premium service” futuretravelexperience.com/2…
Schiphol to welcome new American Express Centurion Lounge with “focus on both comfort and premium...

Schiphol to welcome new American Express Centurion Lounge with “focus on both comfort and premium...

Schiphol is to welcome the opening of The Centurion Lounge by American Express in 2026, which will “focus on comfort and premium service”.

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Riyadh Air enters strategic partnership with Almatar to integrate modern retailing capabilities futuretravelexperience.com/2…
Riyadh Air enters strategic partnership with Almatar to integrate modern retailing capabilities

Riyadh Air enters strategic partnership with Almatar to integrate modern retailing capabilities

Riyadh Air has signed a strategic partnership with Almatar to integrate modern retailing capabilities and deliver dynamic travel experiences.

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Delta refreshes culinary offering as part of efforts to provide an elevated onboard experience futuretravelexperience.com/2…
Delta refreshes culinary offering as part of efforts to provide an elevated onboard experience

Delta refreshes culinary offering as part of efforts to provide an elevated onboard experience

Delta is elevating its onboard experience in celebration of its Centennial year, with an enhanced culinary offering now being introduced.

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Singapore Airlines Group and Mandai Wildlife Group partner to co-create customer experiences futuretravelexperience.com/2…
Singapore Airlines Group and Mandai Wildlife Group partner to co-create customer experiences

Singapore Airlines Group and Mandai Wildlife Group partner to co-create customer experiences

The Singapore Airlines Group and Mandai Wildlife Group have launched a three-year strategic partnership to co-create customer experiences.

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Air France presents new team of chefs and exclusive new dishes for La Première and Business customers futuretravelexperience.com/2…
Air France presents new team of chefs and exclusive new dishes for La Première and Business...

Air France presents new team of chefs and exclusive new dishes for La Première and Business...

Air France is elevating its inflight dining experience with exclusive dishes by Michelin-starred chefs, focusing on seasonal French cuisine.

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VINCI Airports to operate Cambodia’s new Techo International Airport with focus on efficiency, CX and comfort futuretravelexperience.com/2…
VINCI Airports to operate Cambodia’s new Techo International Airport with focus on efficiency, CX...

VINCI Airports to operate Cambodia’s new Techo International Airport with focus on efficiency, CX...

VINCI Airports is to operate the new Phnom Penh airport (Techo International Airport) via its subsidiary Cambodia Airports.

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Aeromexico to install advanced inflight connectivity from Viasat on Embraer E190 fleet futuretravelexperience.com/2…
Aeromexico to install advanced inflight connectivity from Viasat on Embraer E190 fleet

Aeromexico to install advanced inflight connectivity from Viasat on Embraer E190 fleet

Aeromexico has announced the installation of advanced inflight connectivity from Viasat on its Embraer E190 fleet.

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DFW Airport transforms management of airport operations with Copenhagen Optimization futuretravelexperience.com/2…
DFW Airport transforms management of airport operations with Copenhagen Optimization

DFW Airport transforms management of airport operations with Copenhagen Optimization

Dallas Fort Worth International Airport is transforming airport operations in collaboration with Copenhagen Optimization.

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Heathrow unveils £10 billion private investment plan to enhance CX and operational resilience futuretravelexperience.com/2…
Heathrow unveils £10 billion private investment plan to enhance CX and operational resilience

Heathrow unveils £10 billion private investment plan to enhance CX and operational resilience

Heathrow has unveiled a £10bn five-year plan, which forms the next part of its strategy to “be an extraordinary airport, fit for the future”.

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Alaska Airlines elevates inflight dining experience with vibrant new summer menu futuretravelexperience.com/2…
Alaska Airlines elevates inflight dining experience with vibrant new summer menu

Alaska Airlines elevates inflight dining experience with vibrant new summer menu

Alaska Airlines is enhancing the inflight dining experience with a fresh, locally sourced seasonal menu this summer.

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Edinburgh Airport elevates customer experience with brand-new Escape Lounge futuretravelexperience.com/2…
Edinburgh Airport elevates customer experience with brand-new Escape Lounge

Edinburgh Airport elevates customer experience with brand-new Escape Lounge

As part of its commitment to elevating the travel experience, Edinburgh Airport has welcomed the opening of a brand-new Escape Lounge.

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Aeroporti di Roma transforming travel and shaping the airport of the future in collaboration with emerging tech pioneers futuretravelexperience.com/2…
Aeroporti di Roma transforming travel and shaping the airport of the future in collaboration with...

Aeroporti di Roma transforming travel and shaping the airport of the future in collaboration with...

In this video interview, Giorgia Marizza, Acceleration Program & Open Innovation Specialist, discusses Aeroporti di Roma’s fourth ‘Call4Startups’ & more.

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Virgin Atlantic unveils premium experience and increased personalisation from terminal to touchdown futuretravelexperience.com/2…
Virgin Atlantic unveils premium experience and increased personalisation from terminal to touchdown

Virgin Atlantic unveils premium experience and increased personalisation from terminal to touchdown

Virgin Atlantic has unveiled bold new upgrades, from free WiFi and an AI concierge to reimagined cabins and an all-new app.

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Changi Airport opens first World of Tiger Beer bar in Terminal 1 in partnership with SSP futuretravelexperience.com/2…
Changi Airport opens first World of Tiger Beer bar in Terminal 1 in partnership with SSP

Changi Airport opens first World of Tiger Beer bar in Terminal 1 in partnership with SSP

SSP has launched a new concept called the World of Tiger Beer bar in Changi Airport, in collaboration with Asia Pacific Breweries Singapore.

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JFKIAT welcomes new Capital One Lounge in T4 as it elevates offering for premium passengers futuretravelexperience.com/2…
JFKIAT welcomes new Capital One Lounge in T4 as it elevates offering for premium passengers

JFKIAT welcomes new Capital One Lounge in T4 as it elevates offering for premium passengers

JFKIAT – operator of T4 at JFK Airport – has introduced a Capital One Lounge in partnership with Capital One and TAV Operation Services.

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Iberia launches real-time updating boarding pass to enhance CX and optimise operations futuretravelexperience.com/2…
Iberia launches real-time updating boarding pass to enhance CX and optimise operations

Iberia launches real-time updating boarding pass to enhance CX and optimise operations

Iberia has introduced a dynamic boarding pass. This innovative digital solution transforms the boarding experience.

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