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The most complete ITSM based on open source technologies. Solution open-­source de gestion de parc informatique et de servicedesk. Enjoy!

France
Joined October 2010
Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)Photo by GLPI-PROJECT.ORG (@GLPI_PROJECT)
🔥 Edition 21 of GLPI Insights is live! Dive into #GLPIAI plugin, GLPI Partners Day recap, New versions of #GLPI, Upcoming events & more. Don't miss out on what’s new in the GLPI ecosystem 👇 linkedin.com/pulse/mini-arti… #GLPIInsights
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🚀 Two new #GLPI versions are now available! We’ve just released GLPI 12.0.1 and GLPI 11.0.12 to patch several critical security vulnerabilities.  We strongly advise upgrading your instances as soon as possible! ​ Get the updates here: github.com/glpi-project/glpi…
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🤖 The new #GLPIAI plugin just made IT ticket handling dramatically faster. Three content features worth knowing: → One-click ticket summarization with suggested actions → Instant translation between languages (perfect for multilingual teams) 1/3 #glpiplugin
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→ A writing assistant that drafts replies and adjusts tone, length, and language . The real win is that Technicians may now stop reading walls of text and start solving real problems. #SLA times dropping. 2/3 #aiassistant
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User satisfaction going up. And it all happens inside #GLPI, with no external tools, nor tab switching. ​ If you run an #ITSM team, this is worth a serious look. What would you want to automate first in your #helpdesk ? 📌 plugins.glpi-project.org/#/p… 3/3
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🚨 [Security Alert] PHP Engine: Critical update required for self-hosted GLPI servers Maintaining a secure infrastructure is essential. The #PHP core team has released patches for two major vulnerabilities (known as "php2shell" and tracked as CVE-2026-109618 / CVE-2026-109619).
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🐳 Official #GLPIDocker images: the main, 12, 11 and 10 images have been rebuilt with a patched PHP version. Pull the new image and recreate your containers.
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GLPI AI 2.0 is now available on the Marketplace! 🤖 We are pleased to announce the release of GLPI AI 2.0, a complete rewrite built on the Symfony AI bundle. This plugin brings modular AI assistance directly into your daily GLPI operations. 1/2
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Included with all GLPI Network subscriptions. 👉 Get GLPI AI 2.0 on the Marketplace: plugins.glpi-project.org/#/p… 📌 Read more in our blog post: glpi-project.org/en/glpi-ai-… 2/2
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GLPI-PROJECT.ORG retweeted
🇲🇦 Fantastic start to #glpipartnersday2026 in Marrakech! Great to connect, share ideas and collaborate with GLPI partners from 4 continents. 👏 Thanks to Teclib’, @GLPI_Project and all partners for a great first day! #glpipartnersday
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🚨 #GLPIAgent 1.21 is out! This new release is published earlier than planned to fix an authentication regression introduced in version 1.20, while bringing key security updates and useful feature enhancements. 👉 Download version 1.21 on GitHub: github.com/glpi-project/glpi…
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🚀 #GLPI12 is officially available! This is THE major launch of the year for our Open Source ITSM & ESM solution. 📌 Learn more about GLPI 12: glpi-project.org/en/glpi-12-… Built around how IT teams actually work day to day, this new version brings major enhancements: 1/4
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✨ Enhanced security: one-click session control and revocation & protection of internal traffic. ✨ Dashboards & Helpdesk: new filters, faster reports, and refined search customization. 3/4
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👀 Discover all these features in action in our official video! To learn more about the new features and prepare your migration (prerequisites, plugins, checklist), read our full article: glpi-project.org/en/glpi-12/ 4/4
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