Customer engagement solutions built for the public sector.
Joined September 2009
- Tweets358
- Following3.9K
- Followers737
- Likes93
🎉 Happy New Year from GovMetric! 🎉
Here’s to another year of partnership, growth, and making a difference together. Wishing you a prosperous, productive, and joyful New Year!
💡 Let’s make 2025 a year of transformation! 💡
🎉 Tomorrow marks the start of the National Children and Adult Social Care Conference!
✨ Curious about what’s next for social care? Take a look at our insights into 2025 trends and priorities: govmetric.com/post/social-ca…
#SocialCare #NCASC2024
@ncasc24 @CareQualityComm
🎉 Exciting News! Our solutions have been approved onto the Crown Commercial Service G-Cloud 14 Framework!
#Framework #GCloud14 #GCloud #ISO27001 #CyberEssentialsPlus #CyberEssentials @gov_procurement
GovMetric retweeted
We're thrilled to announce our #JaduAcademy 2024 Exhibitors 🚀
Joining us next week in Birmingham will be: @brightlysw, @AbilityNet, @CGI_UKNEWS, @ShawTrusta11y and @GovMetric!
Any questions about any of our exhibitors, please get in touch at [email protected] - See you there! 👋
📢We are proud to sponsor the upcoming Tenant Engagement Conference hosted by @WMinsightUK! 🏢
westminsterinsight.com/confe…
Attending? Message us and let's meet!
#TenantEngagement #HousingSector #CustomerExperience #TenantSatisfaction
🏠 The (not-so-secret) £1 billion Housing problem.
govmetric.com/post/the-hidde…
Here’s how listening to your tenants can help:
✅Address issues early
✅Boost tenant retention
✅Build stronger communities
✅Save money
#Housing #CommunityBuilding #TenantEngagement
🏡 In our latest blog, we explore the importance of communications for your TSM Campaign. What’s in it for you?
✅ Download a free TSM Communications template
✅ Lessons learnt from @WiganCouncil's latest TSM campaign
govmetric.com/post/tenant-sa…
#TenantSatisfactionMeasures
🔍 Tenant feedback isn’t just valuable - it’s crucial.
govmetric.com/post/why-tenan…
Are you giving your tenants the voice they deserve?
#Housing #TenantFeedback #SocialHousing
With August being a slightly quieter period, we wanted to highlight what's coming up in the public sector world 👇
govmetric.com/post/ncsw2024
Featuring:
#NCSW2024
@WiganCouncil
#TeamBones
#JaduAcademy2024
Book recommendation: @Kwajotweneboa
We always aim to be a collaborator rather than just a supplier to every organisation we partner with. It means a lot to us when our customers, like @WiganCouncil have a great experience working with our team.
👉govmetric.com/customer-story…
✅How much money could your Local Authority save in the next 12 months based on real historical data?
govmetric.com/roi
Select your organisation from the list and get an instant free report.🚀
#CX #failuredemand #avoidablecontact #publicsector #localgov #localgovernment
🚀 Simplify Complaint Management in the Public Sector with CaseTracker:
✅ Capture ⇢ Process ⇢ Respond ⇢ Manage ⇢ Report ⇢ Improve
Learn more: govmetric.com/casetracker
Do Public Sector organisations need to inspect their complaint culture and change the existing processes? What's the latest info on the costs of complaint handling?
Last week's Complaint Conference reflections👇
govmetric.com/post/reflectio…
@WMinsightUK
Starting off the Public Sector Complaints conference with a talk from Cameron Black, Local Government & Social Care Ombudsman. @WMinsightUK
#complainthandling
🔊 We are thrilled to be sponsoring the upcoming Public Sector Complaint Handling Conference hosted by @WMinsightUK. Let us know if you are attending 🤝
👉westminsterinsight.com/confe…
📅 Date: July 18
📍 Location: 10 Union Street, London
#ComplaintHandling
With increasing tenant expectations and new regulations, we recognise the complexity of Housing organisations and enable seamless feedback capture to happen across a multitude of channels.👇
linkedin.com/posts/govmetric…
In this month's blog we focus on Housing and discuss a concerning trend: a notable decline in satisfaction with UK public services. 📉
Join the conversation👉
linkedin.com/feed/update/urn…
🏚 The housing sector is currently under unprecedented scrutiny. Here's how we can help 👇
✅Transactional Surveys
✅Relationship Surveys
✅Tenant Satisfaction
☑FOI/SAR Handling
☑Full Complaint Management
☑Rich Data Analytics
govmetric.com/post/helping-h…
#tenantsatisfaction
🚀 Impact of New UK Housing Standards on Social Housing in 2024 🏡
In this blog we explore:
🔍 Key Changes & Implications for Landlords
📈 What This Means for the Sector
govmetric.com/post/impact-of…
#SocialHousing #UKHousing #HousingStandards #CustomerSatisfaction
Our team is growing!👏
linkedin.com/feed/update/urn…
