Hello Patient

Vegas, here we come! The Hello Patient team is heading to #HLTH2026, and we’re looking forward to a great week. Going to HLTH? We’d love to connect! Alex Cohen, Sarah Alasya, Kiersten Ruecke, Katie Crippen, and Tolga Demirsar will be there. Just message any of us. We’re also teaming up with Zus, Vim, and Junction for a happy hour on Monday, November 16, from 5–7:30 PM at The Venetian. Come unwind with us over drinks, live music, and good company. Want to join us? RSVP through the link in the comments. See you in Vegas!

We’re headed to Wild West Vet 2026. Come see how Hello Patient’s AI agents help veterinary teams bring more pets back into care without adding more work for the front desk, from vaccine and wellness recall to reactivating overdue patients. 📍 Reno, NV 📅 October 14–17 👋 Booth #223 And while you’re there: pick up the yellow phone. You can talk to our AI agent yourself. #WildWestVet #HelloPatient #Veterinary

We've acquired Converse Health. Our AI agents answer calls, texts and web chat, book appointments and follow up with patients. Converse's agents read incoming faxes and file referrals in patient records. They find overdue follow-ups already requested in patient charts and reach out to book them. They also prepare authorization requests for staff to review and submit. You can come to Hello Patient for both patient conversations and the paperwork needed to get patients scheduled and ready for their appointments.

We’re headed to VHMA 2026! Come see how Hello Patient’s AI agents help veterinary teams bring more pets back into care without adding more work for the front desk, from vaccine and wellness recall to reactivating overdue patients. 📍 Reno, NV 📅 September 10-12 👋 Booth #33 And while you’re there: pick up the yellow phone. You can talk to our AI agent yourself. #VHMA #HelloPatient

Octave is a behavioral health practice, and people call its inquiry line to ask about starting therapy. Octave put our AI voice agent on that line so those calls stop going unanswered. Now, whenever someone calls, a voice is there to answer their questions.

Plasma donation runs on donors who come back. Parachute had thousands who meant to and never did. So we built them an outbound agent that reaches out, answers what's holding each donor up, and books the next visit. Four months in, thousands are back. Nobody new was hired.

Pulse MD, an urgent care group in New York, used to miss about a quarter of their calls. Their agent Charlotte took that to zero in her first month. She answers their web chat now too.

The referrals were coming in, but the front desk did not have time to call every patient. Ortho1, a multi-location orthopedic group, gave the follow-up to an AI agent. It booked 190 visits in two months, with no outbound calls from the front desk. Link in the reply below.

Hello Patient is now SOC 2 Type 2 certified!

This is Pete. He answers the patient billing line for Piedmont Urgent Care by WellStreet, all 88 locations, more than 20,000 calls a month with no hold time. Close to half now get resolved without a human.