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The agentic operations platform for enterprises deploying and managing infrastructure in the AI era. Where AI reasoning meets deterministic execution.

Atlanta
Joined January 2014
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Please join us in welcoming Roger Perkin to Itential! 🎉 A recognized voice in the network engineering and automation community, Roger brings 20 years of hands-on experience, deep technical expertise, and a passion for sharing knowledge with fellow engineers. Welcome aboard!
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We’re headed to the desert. And we’re bringing the agents. 🌵 Join Itential at AutoCon 6, November 16–20 in Tucson, for a week of building, learning, and talking ‘what’s next’ in network automation. See what’s happening: bit.ly/4dDLKJy #AutoCon6 #NetworkAutomation
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What if managing your infrastructure started with a prompt? Join @John_Capobianco + Ankit Bhansali on Nov 11 at 12 PM ET for a live demo showing how Itential AI Skills brings platform capabilities into Claude Code, Codex, GitHub Copilot, + Cursor. 👇 bit.ly/4A3ieVY
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Multi-model AI. Scoped agent tools. Human approval when needed. In this demo, John Capobianco shows Claude, Jev, and Gemma working together to configure + test a 4-device lab in minutes, with validation, rollback, + governance built in using FlowAI. ▶️ bit.ly/4i8uIFB
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NEWS: Itential unveils AI Skills to accelerate agentic development and operations. Build workflows and FlowAgents, run automations, and administer the Itential Platform using plain language in your preferred AI coding environment. Read more: bit.ly/4z7TyLL
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When a config error can take down your network, automating remediation takes trust. Lumen earned that trust over 300+ workflows through the Itential platform. This session covers Lumen's full path to safe autonomous network operations + lessons learned.👇 bit.ly/4bso1uq
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31 engineers. 40 FlowAgents. 45 minutes. ✨ At Lumen’s Innovation Summit 2026, network engineers got hands-on with Itential FlowAI, exploring AI-driven network operations. The takeaway? “AI decides, workflows execute.” Read @John_Capobianco’s recap: bit.ly/lumen-innovation-summ…
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Itential is heading to #AWSReInvent + we’re bringing agentic operations to Booth 844. 🤖 See how to connect AI agents with existing tools, pipelines, and automation to operate across AWS, network, security, and hybrid infrastructure. 📍 Nov 30–Dec 4 🎟️ bit.ly/4skZzC3
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Your AI agent is ready to act. Is your operating model? AgenticOps adoption puts governed execution at the center: clear permissions, human approval gates, and audit trails before agents touch production. Read the full analysis from TechTarget: bit.ly/4z0jdWz
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A ServiceNow ticket comes in. Then the work behind every resolved ticket starts: investigate, plan the fix, approval, make the change, documentation. It adds up. @John_Capobianco + @AutomateIP show how FlowAgents automate that end-to-end in a new demo.👇 bit.ly/4eugAnE
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Welcome to Itential, Elliot Conner! 👋 Elliot joins Professional Services as a Solutions Engineer with 10 years in networking + hands-on AI agent experience. Be sure to check out his recent Home Lab Series where he dives into the Itential platform: bit.ly/4zKBp6q
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Go West & Automate 🌵 The Itential team is headed to #AutoCon6, Nov 16–20 in Tucson, AZ. Bring your network automation questions + AI challenges. We’ll bring the agents and you’ll leave with ideas + tools to move your next agentic project forward. 👇 bit.ly/4dDLKJy
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Wondering what AI agents can do with the network tools you already use? The Ultimate MCP Guide just got an update, now covering 78 servers over 12 categories: device automation, cloud, security, and more, including what each one enables. Get the guide👇 bit.ly/4dNybqv
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Join Itential at FutureNet NA 2026 from Nov 4 - 5 in New York! Connect with CTO @chris_a_wade + the team to explore how Itential can help make the operational capabilities you’ve already built accessible to AI. Meet with us + get tix 👇 bit.ly/47xPtEx #FutureNetNA
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AI reasoning should earn its cost on every run. This blog covers the role of tokenomics when choosing agentic reasoning vs. determinism in infrastructure operations. Get the framework to decide what stays agentic + what becomes repeatable execution.👇 bit.ly/4shu7ou
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Every ServiceNow ticket comes with work: investigate, plan the fix, get approval, and document. @John_Capobianco + @AutomateIP show how FlowAgents take on that work to automate from first alert to running the fix, without giving up control. Full demo👇 bit.ly/4eugAnE
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6-8 observability tools per organization. Engineers still connecting the dots. The takeaway: AI readiness starts with connected data, orchestrated workflows, and clear controls. Govern the action before you scale the autonomy. Read the full article: bit.ly/4dK6rD8
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Welcome to Itential, Mike Hammond! 👋 Mike joins as a Strategic Account Manager, EMEA, bringing 20+ years of networking and cybersecurity experience at Cisco, Palo Alto Networks, and Zscaler to support customers across the U.K. and EMEA. Great to have you on the team, Mike!
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Turn your Git automations into governed services for workflows + AI agents. @AutomateIP shows how in Itential Gateway: repo setup, running a Python script in a workflow, + a FlowAgent calls the service as a tool. See how to put your automations to work👇 bit.ly/4jYqx0f
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🚨 Last call! The 2026 State of Network Automation Survey closes tomorrow. 🚨 Network Automation Forum wants to hear from YOU. Whether just starting or an expert, your voice helps create a clearer view of the automation landscape. Take the survey 👇 bit.ly/3Tr1Cro
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