Replying to @AlaskaAir
@AlaskaAir I don’t know what’s happened, but your once amazing customer service has really fallen off
Replying to @British_Airways
@British_Airways I just got off flight BA049 , staff was excellent but for the business class experience I was disappointed. I was in seat 16k and never had my first choice of food available, appetizer, main and desert choices all were unavailable by the time I got to order