
Shaping the Future of #B2Bsales | CEO @Skaledconsult | Sales + Social Strategy for B2B | @Chiefs fanatic | Moved to Austin to fulfill my #BBQ dreams
Austin, TX
Joined November 2009
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The @paramountplus app is terrible for sports. I had to switch to screencast my computer….sped it up 15 seconds
So bad…
Too many sales organizations care more about closed contracts than customer impact.
Buyers don't care about the "close".
They care about the "impact".
Good mental health > wealth
A couple thousand dollars more won’t matter if you end up quitting after 3 months anyway
The last thing I’ll do today is make a note of everything I’ve learned between Monday-Friday
What did you learn this week?
Mute Slack, emails... delete them off your phone if you need to
The 9-5 shouldn't spill over to your life out of the office
That's a recipe for burnout 💯
For me, starting out with a big org is a no-brainer
Trade in a bigger slice of the pie for more training, a better work-life balance, and infrastructure 💯
Don’t be too hard on yourself if things haven’t worked out as planned… your journey won’t be the same as anyone else’s
If you’re consistent, success will come 💯
Too much short-term thinking will sabotage growth… too much long-term thinking will do the same
Find time for both 💯
Share your opinions
Share your experiences
Share resources
Give out value for free… you’ll build a reputation that allows you to make a lasting impression
And don’t sleep on engagement either… I’ve learned my fair share of lessons from the comments section over the years 💯
Sell them a successful outcome, not a service
The buyer doesn’t want to hear about your product
They want to hear about how you’re going to solve their problem 💯
I was in the top team out of 20+ inside teams two years in a row
Most promotions than anyone else in my team
You know why?
I had a routine... and I stuck to it religiously
Here’s a better way to work proactively:
1. Plan your task-load in advance… pencil in set times to respond to emails/messages
2. Outside of these set times, mute your emails/Slack
You’ll gain focus, and you won’t be thinking about the ad-hoc tasks getting thrown your way
Too much short-term thinking will sabotage growth… too much long-term thinking will do the same
Find time for both 💯
If you’re spending 90-95% of your time working on items that’ll only impact the next 1-2 months, your future is going to be horrifying
There’s a ton of things that will be out of your control in 2023
There’s no running from it
Focus on the things you can affect and move forward
You wouldn’t thank someone for going on a date with you
So why would you thank a buyer after a meeting?
You’re the expert… you’re bringing value to the table, not the other way around
It sends the wrong message — that their time is more valuable than yours
99% of workplace issues can be solved with a sit-down
Say you’ve got a colleague that’s difficult to work with… you’re butting heads over xyz
Don’t let things boil over
Have a conversation... keep it productive
People are more reasonable than you might think
Confidence in sales comes with the reps
It comes with doing the right prep for meetings
It comes with role playing every scenario… best and worst case
So that, when those otherwise unexpected questions come, they don’t land like a punch in the face