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Kelley Plats

@KPern

I'm a funny lady who does Business Development for a STEM company! Active and passionate in the arts as well as addiction recovery!

 Cleveland, OH
Joined April 2009
  • Tweets4.2K
  • Following232
  • Followers229
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Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)Photo by Kelley Plats (@KPern)
Huge THANK YOU for hanging out with me today on the #USAMfgHour chat! Thank you for sharing your knowledge, expertise, and stories!
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Who in manufacturing wouldn't want this?!? #USAMfgHour
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Bonus: If your subject matter experts had a superpower, what would it be? #USAMfgHour
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Defining success is essential to effective training and development. You've got to have a goal! #USAMfgHour
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Q5: What does "success" look like when SMEs step into leadership roles? #USAMfgHour
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Check out this blog on Tribal Knowledge!
DCSC Inc. (@DCSCInc) profile pictureDCSC Inc.
@DCSCInc11 Sep 2025
Replying to @KPern
TRUE! Goodness I hate to do a shameless plug here but I recently wrote a blog on Tribal Knowledge. #USAMfgHour I'm going for it. dcsccorp.com/blog/tribal-kno…
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I may have a few other ideas, but these are a great start😉 #USAMfgHour
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Even better is that often there are grants available to organizations and individuals to help reduce the costs of these programs!
Ruby+Social Success Marketing (@SocialSMktg) profile pictureRuby+Social Success Marketing
@SocialSMktg11 Sep 2025
Replying to @KPern
A4. Partner with local community colleges or trade schools - they may have leadership development programs you can tap into. #USAMfgHour
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Q4: How can smaller manufacturers (with limited resources) build a leadership pipeline for SMEs? #USAMfgHour
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Always start with why. I promise it makes a difference!
DCSC Inc. (@DCSCInc) profile pictureDCSC Inc.
@DCSCInc11 Sep 2025
Replying to @KPern
A4#USAMfgHour I think it's good to let them know the purpose of any event they will be included in and the where, why and audience. That way they can prepare and make the best use of their time but still serve a purpose.
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Here are a few ways. Want to learn more? Give me a follow on LinkedIn where I'll be sharing more tidbits about SME development! #USAMfgHour
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Q3: What are practical ways to prepare SMEs for leadership without pulling them entirely out of their technical roles? #USAMfgHour
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Yes! This right here!
Nigel T Packer - Digital Customer Experience (@NigelTPacker) profile pictureNigel T Packer - Digital Customer Experience
@NigelTPacker11 Sep 2025
Replying to @KPern
A2. A fundamental flaw in most internal promotion is the lack of training for the newly promoted. Make sure the candidate has been trained in leadership skills which also indicates to their peers that they are destined for the new role. #USAMfgHour
Image from Nigel T Packer - Digital Customer Experience (@NigelTPacker)
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Don't be shy! Join us! #USAMfgHour is happening now!
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Understanding limitations is the first step to finding solutions! #USAMfgHour
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Replying to @DCSCInc @KPern
Hi all. Great to be in another season of #USAMfgHour. Thank you Kelley for hosting today. I am Nigel from Wales UK. @PelatisO is the business and we carry out Customer Experience audits on company digital assets.
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Q2: What challenges do SMEs face when transitioning into leadership roles? #USAMfgHour
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Utilize that technical knowledge and experience to drive retention and results! #USAMfgHour
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Q1: Why is it important for manufacturers to encourage leadership development for their subject matter experts (SMEs)? #USAMfgHour
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Green Ranger Tommy was my favorite! Go go Power Rangers, experts at friendship and teamwork! #USAMfgHour
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