Working to improve Karachi's water & sanitation services | Live updates, outage alerts, maintenance schedules, accountability reports | Call 1334
Karachi, Pakistan
Joined January 2023
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KW&SC's ECCSI Wing engaged with the Sindh EPA (SEPA) to discuss regulatory requirements and to begin certification process of its in-house environmental laboratory.
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Karachi is your city. You are our priority.
Your concerns deserve to be heard. KW&SC’s Customer Service Center is here to make things easier.
#KWSC #CustomerServiceCenter #HamaraKarachi
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Karachi is your city. You are our priority.
Your concerns deserve to be heard. KW&SC’s Customer Service Center is here to make things easier.
#KWSC #CustomerServiceCenter #HamaraKarachi
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This year, KW&SC restored and upgraded pumping stations across Karachi to improve water supply in the areas they serve. Watch to see if your area is one of them.
For water supply complaints, call our helpline 1334.
#KWSC #Karachi #WaterSupply #KarachiWater #PumpingStations
A 14-hour shutdown at Dhabeji Pumping Station on Nov 13, will result in an estimated 130 MGD shortfall in water supply.
During the period, KW&SC will supply around 520 MGD against the daily requirement of 650 MGD, as nine of the station’s 21 pumps remain non-operational.
Karachi, the BIG REVEAL is getting closer!
Something new is taking shape at KW&SC, bringing easier access and a better way to address your water and sewerage concerns.
#KWSC #BigReveal #HamaraKarachi
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This Allama Iqbal Day, KW&SC pays tribute to the Poet of the East and his timeless vision of collective responsibility, dedication and service to society.
Let’s work together towards a cleaner, healthier and better Karachi.
#AllamaIqbalDay #IqbalDay #KWSC #Karachi
Something BIG is happening at KW&SC!
A new experience. A smarter approach. A whole new way to connect.
Karachi, something better is coming your way.
The big reveal is just around the corner. Stay tuned!
#KWSC #SomethingBigIsComing #ComingSoon #CustomerFirst #Karachi
Understanding water utility terms with KW&SC Glossary.
Non-Revenue Water: Water supplied but lost without generating revenue due to leakages, theft and other losses.
#KWSCGlossary #NonRevenueWater #KWSC
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Beneath every Karachi street is a network you never see. With GIS, KW&SC is mapping every line digitally to trace faults faster and plan infrastructure better. Here’s what it means for your street.
#KWSC #GIS #DigitalMapping
Something better is finding its way to you! For Karachi, for its people.
A whole new experience.
Get ready, something exciting is just around the corner.
Stay with us!
#KWSC #OneWindowService #PublicService #Humarakarachi #launchingsoon
[KW&SC, Easy Access, facilitation]
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Many women in Pakistan still miss out on crucial clinical exams and symptom knowledge. Early detection isn't just a choice it’s life-saving. #BCA
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Breast cancer awareness starts with knowing the facts, recognising changes in your body, and seeking medical advice without delay.
Know your body. Notice the changes. Take action early.
#BreastCancerAwareness #EarlyDetectionSavesLives #BreastHealth #KWSC #Helpline1334
Khalil Ahmed, Executive Engineer (Water), Jinnah Town, has maintained a strong record in addressing complaints received through KW&SC Helpline 1334.
#KWSC #Helpline1334 #ServiceDelivery #ComplaintResolution #CustomerService #SewerageServices #Karachi #PerformanceMatters
KW&SC is organizing Breast Cancer Awareness sessions for female staff from 29–31 October 2026, led by medical experts to promote early detection and timely consultation.
#KWSC #BreastCancerAwareness #EarlyDetectionSavesLives #HealthAwareness
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Saleh Muhammad Water Pumping Station in Gadap Town has been inaugurated after the upgradation work.
The project is expected to help improve water supply to communities along Memon Goth Road, various residential societies, Jafar Tayyar, Khokhrapar and Firdous Colony.
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For two years, KW&SC Helpline 1334 has provided citizens with a direct channel to report water and sewerage-related complaints. The results reflect consistent performance:
📞 80,000+ complaints received
✅ 75,000+ complaints resolved
🎯 94% resolution rate
#KWSC #Helpline1334
