Lucy Ruck (@LucyRuck) header
Lucy Ruck (@LucyRuck) profile picture

Mum to 2 boys, wife and 30 years an amputee. I also work for Business Disability Forum, although views expressed here are my own 😀

Joined July 2011
Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)Photo by Lucy Ruck (@LucyRuck)
Calling retailers, restaurants and customer-facing businesses of all sizes: we're running a FREE webinar on how to serve disabled customers. Learn what disabled customers want, what their customer journey looks like and how to make reasonable adjustments: ow.ly/e9Pq50QKJ8i
4
1
8
305
SWIFTER THAN STARLIGHT publishes tomorrow! It’s a Wilder Than Midnight story, set seven years later full of fabulous fairytales and positive disability representation. 💜🐺⚔️🥀👑🌟 #mgnovel #childrensbooks #inclusion #fairytale #swifterthanstarlight
2
18
5
63
7,962
In case you've missed it, you can catch up on Tuesday night's Twitter chat with @LucyRuck @NeilMilliken and @AkwyZ over on @AXSChat #AXSChat
11
2
671
Thanks for having me @debraruh, @neilmilliken and @akwyZ, it's been a real please #DisabilityPrideMonth #axschat
2
8
1
3
1,137
A6 Kindness is not a sign of weakness, but rather a sign of strength. The kindest person in the room is often the smartest #inclusion #AXSChat
9
1
4
969
A6 We need to talk to each other and most importantly, we need to listen to each other. Look for progress over perfection, and support each other if we get things wrong (we’re all human) #AXSChat
10
7
437
Find out more about our Technology Taskforce and access free resources businessdisabilityforum.org.…
2
2
132
Replying to @LucyRuck
Knowing what it does is great, but Knowing the strategies and benefits is crucial, and not always obvious.
1
1
36
A6 What happens in wider society is often reflected in the workplace. Change needs to happen outside of work as well as in it #AXSChat
11
4
417
A5 Remove the stigma around ‘specialist disability related software' and promote as general productivity tools. They can be essential for disabled colleagues to help remove barriers, but can be useful for most people #BDFTechTaskforce #AXSChat
10
2
6
910
A5 During the pandemic, employees who relied on #AssistiveTech struggled. Many said they had to sort out their adjustments themselves. Find out more, businessdisabilityforum.org.…
25
A5 Whatever tech solutions you put in place, ensure that the end user knows how to use it! This might sound obvious, but apparently, it’s not! #BDFTechTaskforce #AXSChat
1
1
2
98
A5 Tech is critical to the workplace, but only when implemented and supported well. Speak to your end users and check their tech is working for them #NothingAboutUsWithoutUs #Accessibility #AXSChat
3
1
5
500
A4 Senior leaders need to trust their managers to implement the flexibility in their teams that they are happy with, and which still delivers business critical results #TheGreatBigWorkplaceAdjustmentSurvey2023 #AXSChat
1
3
131
A4 Consider the terminology you use around disability and workplace adjustments. Language in documents, policies, guidance and internal comms should be inclusive so that everyone who could benefit from adjustments can identify with the language used #AXSChat
8
1
4
520
A4 Establish what clear communication means across the whole of your organisation. It should not be an adjustment to know what your job is, have clear explanations, or have decisions communicated clearly #TheGreatBigWorkplaceAdjustmentSurvey2023 #AXSChat
2
4
115
A3 Candidates should be aware of why disability-related questions are asked and that they are under no obligation to answer them #Accessibility #AXSChat
1
10
1
7
891
A3 Employers should not ask disability or health related questions prior to offering someone a job aside from in seven restricted circumstances (see the report for more detail). #TheGreatBigWorkplaceAdjustmentSurvey2023 #AXSChat
12
1
6
541
A3 Recommendations include that the application processes should be fully accessible with all relevant information advertised. Job descriptions should describe the job well and accurately and include any physical demands of the job. #Accessibility #AXSChat
9
6
356