Mark Dolan-Time Tested Mastery (@MDspiritsoul) header
Mark Dolan-Time Tested Mastery (@MDspiritsoul) profile picture

Transformation Coach | I turn beginners & emerging stars into confident pros—teaching sales skills & the mindset to grow, lead & win. 🎙️ Time Tested Mastery

Johnson City, TN
Joined November 2022
“Give them the choice and let them make that decision.” —Mark Dolan
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A clear next step protects a good conversation from becoming a forgotten one. Agree on what happens next, who will do it, and when you will reconnect.
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Is your follow-up schedule based on the client’s circumstances, or mostly on how soon you would like another transaction?
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When an agent brings you a difficult deal, help them gather the facts before offering a solution. A thoughtful diagnosis is part of good leadership.
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Past clients are people whose lives keep changing after closing. Ask how the home is working for them. Stay interested even when there is no transaction to discuss.
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ICYMI: I thought the customer didn’t understand me. Sometimes I hadn’t understood them. Before another fact or rebuttal, ask: “What concerns you most about that?” This week on Time Tested Mastery. Full episode link in first comment. #SalesSkills
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A seller deserves to understand how their home compares with the alternatives buyers can purchase today. Make that comparison clear enough to support a decision.
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“Back to basics. Back to the fundamentals.” —Mark Dolan
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A well-kept database helps you remember what matters to people. Record their needs and your commitments, then use those notes to make the next conversation more useful.
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What have you learned about your client’s reason for moving that you could not have discovered from a property search?
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You can recommend a course of action without rushing someone into it. Explain your reasoning, acknowledge the trade-offs, and leave room for questions.
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When you need the business, can you still give the customer room to think? TTM guest Allan Langer explores the human side of sales on Selling in the Dwelling. Listen: buzzsprout.com/2204400/episo… #TimeTestedMastery
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“Be that person that is there to help them.” —Mark Dolan
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An appointment goal gives your prospecting direction. Review the conversations that led to appointments and learn what helped people feel ready for the next step.
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Which part of your daily routine disappears first when you get a transaction? What would help you protect it?
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Your team notices how you respond when business slows. Ask useful questions, help people prepare, and follow through on your commitments. Give them behavior they can learn from.
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Choose a prospecting pace you can repeat tomorrow. A manageable daily commitment gives you more opportunities to learn, improve, and connect than an exhausting burst followed by silence.
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DROPPED TODAY: Your job isn’t to get the client to buy. It’s to help them make a great decision. “What are you hoping will be different if you wait?” Better questions. Clearer decisions. Time Tested Mastery. Full episode link in first comment. #RealEstateSales
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