Thank you so much @AmericanAir for putting on us on a plane with a broken APU when it feels like 108 degrees outside. When will safety become a concern for you all again vs. profits? Flight AA3426
Imagine being this stupid and using these government agencies as an example of good lol
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Is this the worst tweet stream of all time? @EricDJuly
At this point, all I can do is laugh @AmericanAir. I just plan on delays with you now. It鈥檚 like traveling by a oxen and wagon on the Oregon Trail. You basically tell us to expect delays and plan accordingly. You have no sympathy for your customers and do NOTHING to make it right
Only @AmericanAir can turn a 3 hour and 17 minute flight into a wait on the tarmac for 45 minutes and then need a fuel stop in Birmingham. Try to be a worse airline. You can鈥檛.
Just got yelled at by a flight attendant when I asked the ticketing agent for an update on AA633. You keep stringing us along. Fuck off @AmericanAir
Some transparency into what鈥檚 going on would be fucking great. Instead customer service has no answers. Ticket agents are basically treating us like prisoners. @AmericanAir
Hey @AmericanAir, be real with me. What are the odds flight 633 leaves for Dallas tonight? I鈥檓 sick of you slime balls stringing us along bc we鈥檙e captive customers stuck in the airport.
Thanks for th help tonight @AmericanAir! Y鈥檃ll are the gold standard of customer service 馃憥. Empower your gate and ticketing agents to answer customer questions and be of assistance! Jesus Christ.
Hey @AmericanAir, your service has been complete shit lately. Your seat confirmation is a complete fucking joke. Checked in for both flights yesterday. Running late to the airport today and you won鈥檛 allow me to get a boarding pass for my flight. Bumped to the next flight.
