The first Ombudsman dedicated to the #automotive sector. We self-regulate the UK’s motor industry through Codes of Practice & provide an online #Garage Finder.
London
Joined April 2010
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🎉 We are proudly marking a decade of The Motor Ombudsman, where we have helped thousands of consumers and businesses to resolve their disputes, and driven even higher standards across the automotive sector.
Read more at: tinyurl.com/3kvba7se
Motor Ombudsman celebrates a decade serving UK automotive bodyshopmag.com/2026/news/mo…
AI drives case volumes at Motor Ombudsman as it marks10 years in business motortrader.com/motor-trader…
Motor Ombudsman hopes of mandated dispute process within a decade am-online.com/news/motor-omb…
Motor Ombudsman invites garages to share their 2026 experiences — Your Source for Automotive Aftermarket News garagetalkonline.co.uk/news/…
🍂🚗 October is Tyre Safety Month!
With autumn bringing wetter roads, falling leaves, cooler temperatures, and shorter days as the clocks went back, don’t let vital tyre checks slip down your to-do list. #MakeTimeforTyres
Info on #tyre maintenance at TheMotorOmbudsman.org/tyres
The Motor Ombudsman retweeted
Tyre checks aren’t just about avoiding inconvenience. Driving with illegal tyres can mean a fine of up to £2,500 and three penalty points per tyre. Four tyres means four responsibilities. Check yours regularly and deal with problems before getting back on the road .
🏆 There's just 4 days to go! Our 2026 Star Award winners will be cast into the spotlight this Friday at our commemorative 10th anniversary event. 👀 Stay tuned for the announcements! #StarAwards
We're delighted to announce the three finalists in the Vehicle Manufacturer category of the 2026 Customer Service Star Awards, proudly sponsored by Autotech Group. They are:
⭐ Jasmine at Mazda Motors UK
⭐ Jennifer at Hyundai Motor UK
⭐ Matt at JLR
A huge congratulations on being shortllsted, and the winner will be announced on 30th October. 🏆
We’re delighted to reveal the three finalists in the Vehicle Warranty Providers category of our 2026 Customer Service Star #Awards. They are
👏 Caery at Warranty First
👏 @themotoringorg
👏 @WarrantySG
Winners will be announced on 30/10/26.
The Motor Ombudsman retweeted
Following on from the last issue's news of the @Motor_Ombudsman 's campaign against part-worn tyres, PMM decided to find out more by speaking to the campaign's workshop partners at the UK Garage and Bodyshop Event
bit.ly/3VxPqpf
⚡🚗 The Motor Ombudsman has published its latest insights on the disputes about electric vehicles seen by the body's dispute resolution service in the third quarter of 2026. Read more at: tinyurl.com/59kzzbff
MotorPlan secures Motor Ombudsman accreditation bodyshopmag.com/2026/news/mo…
The Motor Ombudsman retweeted
For #OmbudsDay2026 we're sharing perspectives from voices across academia, government, consumer advocacy and legal sector on the value and impact of Ombudsman services
📌Theme: Accountability and trust
"Ombudsman services play a critical role in ensuring services are fair."
