Customer care has moved to the MTA app, chat with us there 24/7. Get service status, arrival times and more all in one place. Visit https://nitter.cf/t.co/Fg8kilNc4y
New York City
Joined August 2009
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NYCT Bus retweeted
We are running service today across the subway, buses, @MetroNorth, and @LIRR. There are changes due to the winter storm—check the latest service status at mta.info or in the MTA or TrainTime apps.
Avoid unnecessary travel if possible. If you must travel, use extra caution. Be careful when entering or exiting buses and trains, and don’t run on wet or icy surfaces.
Thank you for riding with us.
ALT Image of Grand Central Terminal amidst the winter storm. A bus is driving in front of the terminal through the snow.
NYCT Bus retweeted
The OMNY system upgrade is now complete. You may see delayed charges to your bank card or OMNY card as our system catches up from a recently completed upgrade.
You will not be overcharged. Monitor your trips and charges at OMNY.info.
While we upgrade the OMNY system, you will not be able to buy or load OMNY Cards for some time this weekend (October 3-5). Trip and charge history will also be unavailable. Tapping at the turnstile or on buses will not be affected.
The upgrade will begin on October 3 at 10 p.m. and is expected to be completed by Sunday, October 5.
Load your OMNY Card for the weekend before Friday evening, or use your contactless card or device to tap and ride throughout the weekend.
Learn more: omny.info/system-upgrade
ALT Image of hand holding OMNY Card in front of OMNY Card vending machine
NYCT Bus retweeted
While we upgrade the OMNY system, you will not be able to buy or load OMNY Cards for some time this weekend (October 3-5). Trip and charge history will also be unavailable. Tapping at the turnstile or on buses will not be affected.
The upgrade will begin on October 3 at 10 p.m. and is expected to be completed by Sunday, October 5.
Load your OMNY Card for the weekend before Friday evening, or use your contactless card or device to tap and ride throughout the weekend.
Learn more: omny.info/system-upgrade
ALT Image of hand holding OMNY Card in front of OMNY Card vending machine
NYCT Bus retweeted
Today, the MTA Board approved changes to fares, tolls, and ticketing policies, all to take effect in 2026.
Read all of the fare and policy changes across the subway, buses, Access-A-Ride, @LIRR, and @MetroNorth here: mta.info/fares2025
NYCT Bus retweeted
Reminder for Queens bus riders! This Sunday is the first day of Phase 2 service changes as part of the Queens Bus Network Redesign.
Learn more: mta.info/queensbus
NYCT Bus retweeted
It may be the unofficial last weekend of summer, but there's still time for more summer fun, whether that's the West Indian American Day Carnival, the US Open, or just a day at the beach! ☀️
See all of our planned service changes this holiday weekend 👇 mta.info/article/mta-weekend…
NYCT Bus retweeted
REMINDER: Phase 2 of the Queens Bus Network Redesign begins on Sunday, August 31 🚌
Search for your bus route to see changes and plan future trips: mta.info/queensbus
ALT New Queens bus service is arriving! Riders will benefit from increased all-day frequent service, additional overnight service, and new and improved connections across Queens. Remaining routes change on August 31. Find out how your route or stop might change.
NYCT Bus retweeted
I will be declaring a State of Emergency for New York City and the surrounding counties.
Heavy rain and potential flooding are expected to affect the evening commute. Employers are encouraged to dismiss employees early.
Continue to monitor your local forecasts, and stay safe.
NYCT Bus retweeted
We’re expecting heavy rain and flooding tonight and tomorrow, with heavy rainfall this afternoon into the evening. Use caution while traveling on stairs and platforms.
Give yourself extra time, and check service statuses on our apps or at mta.info before you go.
NYCT Bus retweeted
One month to go! Queens bus riders, changes to the Queens bus network begin on June 29 🚌
Use this Project Phasing Guide to find out when your route will change. More information, including a route lookup tool, is available on our website: mta.info/queensbus
ALT Project Phasing Guide for the Queens Bus Network Redesign. The document shows a chart with each Queens bus route and when/if if it will be affected by the redesign. All information is available at mta.info/queensbus
NYCT Bus retweeted
The MTA app makes it easier than ever to get details on subway, bus, and railroad service—straight from the source. And now, you can message our team with the new chat feature!
Our team is available 24/7 to…
✅ Help with subway or bus issues in real time
✅ Give directions during service disruptions
✅ Send positive shoutouts to MTA employees
We’re here to help! Chat with us in the MTA app today—available in the App Store and Google Play.
NYCT Bus retweeted
Starting June 29, 2025, we are increasing bus service along 16 local routes across Brooklyn, Queens, the Bronx, and Staten Island!
Building on the success of the Congestion Relief program, these service enhancements will reduce travel times, speed up commutes, and shorten how long you wait for a bus.
The enhanced local routes include:
Bx10
Bx17
Bx23
Bx28/Bx38
B17
B26
B74
B103
Q13
Q28
Q35
Q43
Q66
Q69
S46/S96
S79 SBS
ALT Image of parked bus and B103 Limited bus on street
NYCT Bus retweeted
REMINDER: The latest edition of our Customers Count survey is open! Your honest opinion about your commute helps us improve service for everyone.
Take the survey: mta.info/surveysocial
(When you complete the survey, you can enter to win an OMNY gift card worth $100!)
ALT Image of 5 people and text that says: "Share your thoughts with the MTA. Take the Customers Count survey and help us improve your transit service. All completed surveys are eligible to WIN one of 50 OMNY gift cards worth $100. (For use on subways and buses)"
NYCT Bus retweeted
Hey, Queens bus riders! Get ready for faster travel and better connections: A new Queens Bus Network is coming this summer.
This will include changes to all route types (including Local, Limited, Select, and Express bus service), new bus routes, expanded hours of operation, and greater service frequency to make your ride better.
These service changes will roll out in two phases: One on June 29, and one on August 31. Visit our website for more details: mta.info/queensbus
ALT Hey Queens! Your new bus network arrives Summer 2025.
NYCT Bus retweeted
REMINDER: From January 17 to May 2025, there will be major service changes on the A line & Rockaway Park Shuttle while we rebuild the Rockaway Line to protect service from future storms.
Learn more about the project and the different travel alternatives: mta.info/rockawayline
NYCT Bus retweeted
From January 17 to May 2025, there will be major service changes on the A line and Rockaway Park Shuttle while we rebuild the Rockaway Line to protect service from future storms 🌊
Get all of the details and sign up for a newsletter with project updates: mta.info/rockawayline
NYCT Bus retweeted
The technical issue has been resolved! Thank you for your patience (and for riding with us).
Due to a technical issue, Service Status on our app and website is currently unavailable. We’re also unable to send alert messages to subscribers at this time.
Please listen to station announcements for updates. We’ll also be posting service updates here: new.mta.info/article/mta-ser…
NYCT Bus retweeted
Due to a technical issue, Service Status on our app and website is currently unavailable. We’re also unable to send alert messages to subscribers at this time.
Please listen to station announcements for updates. We’ll also be posting service updates here: new.mta.info/article/mta-ser…
NYCT Bus retweeted
We’re hosting a TransitTalk with NYC Transit leadership this afternoon from 4pm - 5:30pm at Far Rockaway-Mott Av Station!
We’ll be answering your questions about upcoming service changes, OMNY, IDNYC, and fare discount programs.
ALT Promotional poster with the following information: MTA New York City Transit TransitTalk Far Rockaway — Mott Av A subway station We're rebuilding the Rockaway Line starting January 2025. Learn more about service changes. Wednesday, December 11 4pm - 5:30pm