Replying to @AmazonHelp
@amazonhelp Is there an easy way for me to reach you via chat to resolve 2 customer service matters?
I swear this might never arrive. It was supposed to be here on Monday. Then Tuesday. Now nothing. It’s been 10 days @AmazonHelp
The item that's supposed to arrive today isn't here. And @amazon rep tells me this, which is 100% incorrect. The tracking said it left the warehouse in Humble, TX on Wed, then made it to my city on Sat, then returned to the central processing center on Sun for some reason.
I'm convinced @amazon does not ship anything correctly right now. This is the 3rd time the customer service rep was unable to provide correct answers. Or Amazon's tracking data is totally fictional. @amazonhelp
OMG @amazonhelp I only contacted the support to escalate the situation with delayed shipping, and the rep just canceled my order and replaced it? WTF is going on?
I'm becoming somewhat pessimistic that my package is going to arrive today (btw - it was supposed to be delivered yesterday) because it's still at the processing center 3 hours from my city, and it hasn't moved at all, and it's already after 12:40pm @amazonhelp @amazon
Yasmin at the @Westin Ohare front desk is worth her weight in gold. Kudos to her helping me with 16 heavy boxes even tho it’s not her job. Super funny and sweet too @MBonvoyAssist
Staying at Westin. Nice room and check in but requests go ignored. Last night and this morning. Had to contact more than once but no action. Very disappointed @MBonvoyAssist




