Netic (@Netic_AI) header
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The AI revenue engine for essential service industries that keep America running.

SF
Joined March 2025
Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)Photo by Netic (@Netic_AI)
Last year, a Harvard student took a year off to work at Netic. He shipped code handling millions of dollars a day and worked with executives at some of the largest essential service companies in the country. Now it’s open to US undergrads who want to start a company someday: the Netic Gap Year Program. Full salary, equity, and SF/NYC housing. netic.ai/gapyear
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VOLUME UP. 150 engineers spent Saturday in SF learning an original routine from Kyle Hanagami, who has choreographed for BLACKPINK and TWICE. The rest of the week we build AI for the home services, pest control, and consumer wellness companies people count on every day. Hiring engineers, agent PMs, and designers. Come build with us!
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American Residential Services is one of America’s largest home services providers. Netic now runs inside American Residential Services’ systems. Proud to roll out our partnership nationwide, helping @ARSRescueRooter serve more homeowners faster and better!
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"Look outside your window. Every building would need to be 3D printed for robotics to do what we're doing today." Will humanoid robots replace blue-collar trades? @Netic_AI founder @melisatokmak explains why physical automation in essential services is much further out than people think.
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Netic retweeted
For a dozen years, Forbes has highlighted the companies that are likely to become unicorns in the near future. Take a look at who made the #BillionDollarStartups list: forbes.com/sites/richardniev… Photos: Cody Pickens for Forbes
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Netic is on @Forbes' Next Billion-Dollar Startups list, out today. Incomplete information in, real-world action out, in real time, with no second attempt. That's the problem we work on. Proud of the Neticians running toward it. Grateful for the companies who partner with us.
It's a 100°F week across many of our customers' markets. They're operating at peak demand. 95% can look good on a benchmark. It's a failing grade when the other 5% is someone's emergency. @Netic_AI handled 4,600+ live calls for a single customer on one peak day last week. Across customers, no two situations are alike: an 87-year-old alone in a home hitting 105°F. A flooded basement. A vet clinic overwhelmed with heatstroke cases. Every one had to end in real-world action. Most of the world's work still happens outside a browser. The hardest AI problems start there. Netic in @forbes today. Good to see more attention going where the work actually is.
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"Netic enables us to continue to double every two to three years while keeping the headcount in our call center flat. It's the best in the business, point blank, and we're going to stay where we're at." @gopaschal is one of the most innovative companies in home services. They've grown insanely fast, thanks in large part to their high bar for taking care of both customers and their own team. We're honored to be their AI partner, and proud of the results we've driven together: ✅ Double revenue every 2-3 years with flat call center headcount ✅ 24,000+ more inbound jobs booked YoY ✅ 30% higher conversion on lead aggregators from instant speed-to-lead ✅ 40% conversion rate on AI outbound calls into leads ✅ A better day-to-day and stronger coaching for Paschal's human CXR team Full story: netic.ai/customer-stories/pa…
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It’s no secret that many people in the country have a negative view of AI. At Netic, we’re here to change that. When someone calls into a company that runs on Netic, they’re not having a good day. Their pipe burst. Their electricity went out. Their A/C stopped working and it’s 99 degrees out. Empathetic, high-quality AI can help get the problem solved quickly, and show people what’s possible when AI does its job. Here are some live reactions from people who have interacted with Netic’s AI.
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At Netic, we regularly host lunch and learns for our team with epic people. On Monday, we’re excited to welcome @cwdegnan, the first Account Executive and former Chief Revenue Officer of @Snowflake for 11 years. He’ll share his sales secrets, career advice, and hold a live Q&A. And for the first time ever, we’re opening up a Netic lunch and learn to others. We’re inviting a few top sellers to apply to come meet Chris and our team at our office. Apply now for an invitation: forms.gle/PTnvfPuitSAVetFH7
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A homeowner frantically calls their HVAC company at 11pm during a snowstorm because the heat went out. Netic's AI has a few hundred milliseconds to pull their account history, the age and make of their furnace, technician availability, and pricing, then reason through it, respond with empathy, and book the service. That's our agentic brain at work. It’s a constellation of specialized agents, each built for one job and grounded in the business's operating logic. As a conversation unfolds across voice, text, chat, and email, an orchestration layer selects the right agent and gives it the exact context it needs. It works well beyond HVAC. The same brain powers plumbing, pest control, veterinary, and dozens more industries, each with its own workflows, terminology, and edge cases. Getting frontier AI to run reliably in the messiest corner of the economy is one of the hardest engineering problems we know of. We're proud to be working on it. Here's a look at the engineering problems you won't find anywhere else, and the culture that's focused on solving them. netic.ai/engineering
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We're excited to share that Netic has been featured in the 2026 @CBinsights AI 100! We’re proud to be building AI for the real-world, critical services industries that form the backbone of our economy. Businesses that run on Netic grow faster and deliver an amazing experience for their customers. Thank you to every business that puts their trust in Netic, our team of relentless builders, and everyone else who has supported us along the way. We're just getting started. Congratulations to all the amazing AI companies on this list.
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Netic retweeted
BREAKING: Rippling’s Head of Marketing is joining Netic as COO
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Welcome @doubleshdw! Ship, ship, ship!
Welcome @doubleshdw to @Netic_AI! We knew Shail was destined to be at Netic with his commitment to obsessing over customers and building large platforms for mission-critical workflows.
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Welcome @bcamhi! Now, get to work!
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Bloomberg asked Jensen, so we must answer. Jensen — @Netic_AI HQ is ready to host you. The essential services economy awaits.
.@Netic_AI on @technology discussing the industries who are the backbone of American economy (HVAC, plumbing, solar, auto, consumer health) and why they deserve frontier AI. Silicon Valley shouldn’t just serve itself. It should serve the real world. We’re here to do just that.
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“How do you build a true technical moat in the AI age?” At the Hellman & Friedman GenAI Summit earlier this week, our CEO @melisatokmak put it simply, “Staying on top of technical progress is the baseline. For us, everything starts with the customer and we win on service. We run through walls and will not stop until we make your life better.” From building schedules in a weekend to deploying production-grade voice and text AI across global service networks, @melisatokmak shares that our strong moat is rooted in customer obsession and execution velocity. Thank you Hellman & Friedman and our incredible host & moderator, Sri Srinivasan. We were thrilled to have shared the stage with @Hyperproof CEO Craig Unger, Widefield Security CEO @abhaysk, and @getpinkfish CEO Charanya Kannan. The future of AI is defined by momentum, not hype.
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