Mat ⚙️ (@NotEnoughTECH) header
Mat ⚙️ (@NotEnoughTECH) profile picture

Maker, robotics engineer, content creator and an avid cyclist. I write about tech, home automation and 3D printing.

England, United Kingdom
Joined April 2016
I'm going to try something to make your timeline cleaner on Twitter: #net_n - new article/video #net_r - sharing already published stuff again #net_u - it's not a new post, but it has new information Feel free to mute the # of your preference!
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and how is your day going with @bookingcom
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Hey @financialombuds @bookingcom keeps telling me to wait for a reply to the escalation at each point of contact (they advise 72h). This is now the 5th time I have escalated this over the period of 7 weeks. Your page asks for the final reply evidence, how do I proceeed?
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Are they all reading from the same script?
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What are the odds of being asked to wait 3 days again for another escalation @bookingcom
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I didn't know paying a rebooking fee on a cancelled flight was a gesture of goodwill?
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to the Suprise of absolutely no one, no call attempt made that day, no contact whatsoever
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A supervisor is supposed to call me within 3 hours - looking at the time of the last update on here this isn't going to happen and I'm in for another thrilling 2h session of " we don't fucking care, we overcharged you"
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No more screenshots - but we may have a call transcript since their supervisor will call me (maybe)
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And to the surprise of absolutely no one @bookingcom - you have billed my card against your policy and you are not only stalling the refund but actively trying to break your own policy in doing so
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@bookingcom so we have a charge now on my account
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So @bookingcom does not charge you rebooking fees for cancelled flights all good let's ask the question number 2
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Do you charge customers a rebooking fee if their original flight was cancelled @bookingcom
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This is the 5th "escalation" @bookingcom
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Note this is a case that has been "escalated 4 times by now" I was twice on the phone and it has been 6 weeks where the only correspondence from booking was to check with the airline instead. (i did, they don't disclose details of payments made anyone else than me)
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After 1h of explaining the same issue 3 times (being charged a rebooking fee for a cancelled flight) I'm ending up being 89 in queue with no count down. Then offered a near-instant ending of the chat, followed by request to wait 5 more min to check on the issue
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After 9 years with #Adobe, I decided to terminate the subscription last night. In recent month each time I sat to edit a video, I'd spend most of my time battling issues with PremierePro. #DaVinciResolve went on sale, tutorial recommendations welcomed!
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Good morning! We all know that AI tokens are expensive (to our wallets and the environment), but have you ever wondered how much it costs to run an LLM at home? I tasked the @M5Stack StopWatch with showing me everything I need to know about my sessions. youtube.com/shorts/dddTry5c2…
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😍 M5Stack x Arduino UNO Q
ArduinoQ will fly to ROME
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