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Office of the Ohio Consumers' Counsel

@OCC4Consumers

Your Residential Utility Consumer Advocate

 Ohio
occ.ohio.gov
Joined May 2014
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Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)Photo by Office of the Ohio Consumers' Counsel (@OCC4Consumers)
Thank you to Mayores Senior Center for welcoming OCC's Amy Carles to its resource fair. Visitors picked up information on winter shutoff protections, bill help, and avoiding scams, in English and Spanish. Want OCC at your event? occ.ohio.gov/content/speaker…
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Thank you, veterans! Did you know there is assistance to help veterans and military families with someone serving on active duty? More information on OCC's fact sheet. Share this: occ.ohio.gov/factsheet/milit… #VeteransDay #ohio
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One of OCC's first fights was for advance notice before a winter shutoff. Fifty years later, OCC still represents the Ohio households that pay the bill. Listen on Ideastream: ideastream.org/2026-11-09/fo… #ohio
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Mark your calendar, southwest Ohio: PUCO hearings on Duke Energy Ohio's electric rate increase will be Dec. 1 in Middletown and Dec. 10 in Cincinnati and Hamilton. Your voice is needed: occ.ohio.gov/factsheet/duke-… #puco #ratecase
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Ask OCC: "My electric bill was estimated. Is that allowed?" It is, but if your bill is estimated more than two months in a row, you can ask your utility for an actual meter reading, up to twice a year at no cost. Check your bill: occ.ohio.gov/factsheet/elect…
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Lakewood residents, after repeated outages, PUCO staff proposed a $3 million-plus fine against FirstEnergy's Illuminating Company. Still losing power? File a complaint. Read the story: cleveland19.com/2026/08/07/p… #ohio #PUCO
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PIPP Plus lets income-eligible households pay a set percentage of monthly income toward gas and electric bills, and on-time payments can chip away at past-due balances. It is available year-round. Learn more: occ.ohio.gov/factsheet/perce… #ohio #PIPPPlus
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Watts Driving Your Bill? Part 4: distribution, the local lines, poles, and meters. The PUCO sets these rates, and you pay them as long as you are connected. FirstEnergy, Duke, and AES all have increases pending. See current rate cases: occ.ohio.gov/consumer-alerts #PUCO #DrivingUpYourBill
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Can your utility shut off service in the winter? Yes. But from Nov. 1 to April 15 you get a second notice 10 days ahead, and utilities must offer the Winter Heating Season Plan to allow payment of only one-third of your balance each month. Know your rights: occ.ohio.gov/factsheet/energ… #ohio
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Clocks fell back this weekend. Check that your programmable thermostat's schedule still fits your routine. Set properly, it may save as much as 10% a year, according to the U.S. Department of Energy. More ways to save: occ.ohio.gov/factsheet/home-…
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It is Weatherization Day. Take 10 minutes and walk through your home room by room: check for drafts, clear blocked vents, and see where you can save before winter settles in. Learn more tips: occ.ohio.gov/factsheet/conse… #WeatherizationDay #ohio
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Ohio Edison wants to raise rates that would add an average $12.78 a month to residential bills by 2029. Make your voice heard: comment in PUCO Case No. 26-347-EL-AIR. Via Mansfield News Journal: yahoo.com/news/articles/cons… Alt: occ.ohio.gov/factsheet/first…
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If losing electric or gas service would endanger someone's health at home, a 30-day medical certificate signed by a licensed medical professional may stop a shutoff or restore service. Use it up to 3 times in 12 months. Learn more: occ.ohio.gov/factsheet/medic… #ohio #MedicalCertificate
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Watts Driving Your Bill? Part 3: Transmission, the high-voltage lines moving power to your area. Utilities are building more, some for large new customers. OCC asked federal regulators to require proof these projects are needed. Learn more: occ.ohio.gov/data-centers #ohio #DrivingUpYourBill
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The Winter Crisis Program starts Nov. 1, and appointments fill fast. Gather now: proof of income for adults in the home, the latest utility bills, and any disconnection notice. Use this checklist: occ.ohio.gov/factsheet/energ…
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OCC will be at the Perry County Veterans Resource Fair on Wednesday, Oct. 28 at the Perry County Fairgrounds. Veterans may stop by for information on bill assistance, utility scams and reducing unwanted calls, along with energy efficiency tips and giveaways. #Veterans
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OCC is pressing at the PUCO and at federal level for rules that make data centers pay for the power they need and grid upgrades built to serve them, not Ohio households. See our filings: occ.ohio.gov/data-centers #ohio #datacenters
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OCC will be at the Perry County Veterans Resource Fair on Wednesday, Oct. 28 at the Perry County Fairgrounds. Veterans may stop by for information on bill assistance, utility scams and reducing unwanted calls, along with energy efficiency tips and giveaways. #Veterans Learn more: occ.ohio.gov
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Verizon wants to retire copper lines in parts of Ohio, although the FCC paused approval. Have a medical alert or security system? Ask if it works without a landline. Read the story: cordcuttersnews.com/the-fcc-… #ohio
The FCC Stops Verizon's Plan to Shut Down Its Traditional Copper Home Phone Service | Cord Cutters...

The FCC Stops Verizon's Plan to Shut Down Its Traditional Copper Home Phone Service | Cord Cutters...

The Federal Communications Commission has delayed a planned automatic approval of Verizon’s bid to shut down traditional copper landline networks across nine states, citing the need for further...

cordcuttersnews.com
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Greene County: find OCC at the Savvy Senior Expo today until 3:30 p.m. at the Xenia Community Center. At 1:15, OCC's Kathryn Metz presents The Utility Roller Coaster, on rising prices and ways to lower your bill. Want OCC at your event? occ.ohio.gov/content/speaker… #ohio #XeniaOhio
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