Chris Oakes (@Oakesie) header
Chris Oakes (@Oakesie) profile picture

An experienced, dynamic travel professional and Global Sales and Operations Director at https://nitter.cf/t.co/iUSYQYOrzB.

Bolton
Joined January 2009
Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)Photo by Chris Oakes (@Oakesie)
💷 THIS IS WHAT OUR COUNCIL TAX PAYS FOR! BwD Chief Executive Denise Park received £194k including pension contributions in 2021/22. Yet 650 residents still face barriers to basic road safety improvements. even offered to help PAY! @BwDCouncil – less bureaucracy, more action! – at Chapeltown, England
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🚨 650 signatures. Months of campaigning. Even an offer to help FUND a 20mph limit! Yet @BwDCouncil continues to put up obstacles instead of finding solutions. Children's safety deserves action, not bureaucracy! STOP STALLING. START LISTENING. #Chapeltown #Edgworth #RoadSafe – at Chapeltown, England
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Thanks 👍 – at Chapeltown, England
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Introduce a 20 mph speed limit through Chapeltown village - Sign the Petition! c.org/r6kXmspTWG – at Bolton, England
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Replying to @OctopusEnergy
@OctopusEnergy award winning service so I switched. Sent 5 emails over the last two days as switching over simple query about meter readings - no one has read emails and no reply? Not a great start
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all resolved by ellie at @OctopusEnergy thanks
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Replying to @unitedutilities
@unitedutilities Why spend money on drone lawn mowers at Wayoh & Entwistle Reservoirs while removing all litter and dog waste bins? The result is more dog fouling, discarded poo bags and litter. In this heat it's becoming a real issue. Why not reinstate the bins? #Bolton
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Any update on the bins at Entwistle
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Wrong response you cannot close a case just because you want to no appropriate response will pursue via social media medium till resolved - see linked in post.
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Disappointing to see @AirIndia attempt to close a live complaint without addressing the key issues: incorrect case handling, potential data protection concerns, lack of duty of care clarity, expenses, and statutory compensation. Process closure is not case resolution. #UK261
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Replying to @etihad
@etihad I can move money globally in seconds. But Etihad Airways needs 45 days to return money that isn’t theirs. Stop pretending this is “process.”It’s a deliberate delay.A cash flow play using customer funds.In 2026, that’s not inefficiency — it’s unacceptable.
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No reply or response from your senior team Jeremy Pollock, Antonoaldo Neves, Arik De -who has removed himself now from Linked In? So Eren from Etihad airways it is a worry.
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Replying to @etihad
@etihad I can pay a credit card in seconds… but refunds from Etihad Airways take 45 days. In 2026, that’s not systems — it’s strategy. @JeremyPollock @AntonoaldoNeves @ArikDe Customers deserve better. #TravelIndustry #CX #Trust
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Why is it no worries? 45 days for a refund is a worry when you are holding on to customer funds for material gain. Your call center and chat agents take hours to answer and even the its a standard non helpful answer.
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Come on @manairport these queues are worse than the debacle after COVID. T2 is supposed to be a flagship not a Titanic disaster. You knew well in advance to get enough staff for terminal switch over. Passenger welfare and experience a zero.
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Several months with no progress @unitedutilities, and four weeks since advising the team were looking into it. Weeks ago, five vans and ten staff attended with a remote-control mower to cut the grass, yet the drains and leaves remain uncleared can this be reviewed and resolved?
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Seems it is not just me, other customers and suppliers having issues with their platform. Have emailed their CEO and Which? Information Commissioner's Office (ICO) my local MP Andy MacNae MP for comments. What went wrong with Booking.com? which.co.uk/news/article/wha…
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Despite numerous emails to @bookingcom still a wall of silence as to how my account was hacked. I am sure I am not the only one and a major hack has occurred. I have been told for months being investigated. Last contact 07th July and no "definite answer"
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One of many holiday-related frauds preys on customers who have booked via the platform Booking.com, either via its website or app. In the UK, Action Fraud received 532 reports of the scam between June 2023 and September 2024, with victims losing a total of £370,000.
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