Every customer has a story, and every day our employees are there to listen, solve problems and help.
As we wrap up #CustomerServiceWeek, we're highlighting four employees who exemplify what it means to go the extra mile.
bit.ly/4yduZvH
When storms or equipment issues happen, a strong transmission system helps keep electricity flowing where it’s needed most. Like our highways, transmission pathways move electricity from where it’s generated to where it’s needed. See our efforts: bit.ly/4xUSeu7
Online tricks can hide in plain sight — even in search results. Scammers can buy ads that lead to lookalike websites. Before checking your PPL Electric account or paying your bill, type pplelectric.com into your browser. More tips: bit.ly/4zaucfZ
Fall allergies? Check your air purifier filter. A clean filter runs more efficiently. You can also shop for an energy-efficient air purifier in our Online Marketplace. Find more sweet savings in our Halloween game: bit.ly/4yk7K3L #SaveWithPPL
Thank you to everyone who joined us at our recent West Shore-Steelton Open House. Your thoughtful questions, feedback and perspectives help inform the project as we plan for the region’s future energy needs. Learn more: pplwestshoreproject.com
Our commitment is simple: deliver reliable power and support responsible growth with strong safeguards that help protect customers from costs created by large energy users.
Learn more about our customer commitment at pplelectric.com/customerprot…
October scare: using the same password everywhere. 🎃
One stolen password can open the door to email, shopping, banking and utility accounts. Start with your inbox: use a long, unique password you don’t use anywhere else.
More ways to avoid online tricks: bit.ly/4zaucfZ
Could your home’s biggest air leaks be hiding above your head? Sealing hidden gaps in your attic can make a real difference. It’s a bigger project, so a qualified contractor might be the best option. Learn more: bit.ly/4r2anEy
#SaveWithPPL
A big day for Pennsylvania's energy future. Thanks to @SecretaryWright, @RepMackenzie, @RepMeuser and business leaders for joining us to announce up to $71.5M in DOE SPARK funding for the Montour Grid Resilience Project. More reliability. More resilience.
Your furnace might be working great, but is that warm air actually reaching every room? Leaky ducts can let heated air escape before it reaches the places you need it most. Learn how to spot and seal leaks in our full guide: bit.ly/4r2anEy
#SaveWithPP
The proposed Customer Protection Transmission Rider (CPTR) would build on PPL Electric's Customer Protection Framework and support responsible growth while helping protect existing customers.
Learn more: pplelectric.com/CustomerProt…
Cracked, peeling or worn-out weatherstripping? Replacing it is a quick DIY project that can help keep chilly drafts outside. Check out our Fall Prep Checklist: bit.ly/4r2anEy
#SaveWithPPL
PPL Electric’s proposed Customer Protection Transmission Rider (CPTR) would increase transparency around transmission costs and allow certain costs tied to large energy users to be assigned directly to those customers.
Learn more: pplelectric.com/CustomerProt…
Prepared, not pressured. During #NationalPreparednessMonth, add scam awareness to your emergency plan. After severe weather, impostors may pose as utility workers or contractors. Stop. Verify through an official source. Protect your information. pplelectric.com/scams
Feel a draft when you walk past a window? Applying fresh caulk around your window frames can help improve your home’s comfort this fall. Learn how with our Fall Prep Checklist: bit.ly/4r2anEy
#SaveWithPPL
⛳ Teeing off to help our neighbors! Today’s annual Operation HELP golf tournament is raising money to help income-eligible customers pay their electric bills. Operation HELP grants go directly toward bills and don’t need to be repaid. 💙 #OperationHELP #PPLCares
We welcomed @ENERGY and community leaders for a firsthand look at technology designed to reduce outages, restore power faster and strengthen the electric grid. These improvements are helping us prepare for growing energy needs while continuing to serve customers reliably.
We're monitoring thunderstorms and gusty winds that may cause outages throughout the day and overnight. ⛈️ Our crews are ready to respond.
If you lose power, report or check the status of an outage online at pplelectric.com/outage or in the PPL Electric mobile app.
Storms could bring localized 40–60 mph wind gusts, lightning and heavy rain across our territory this afternoon and evening. Secure outdoor items, charge devices and stay away from downed wires. Report outages in our mobile app or text OUTAGE to TXTPPL (898775). #StormSafety
Looking for personalized ways to save energy? My Recommendations provides personalized tips, rebates and programs based on your home. Get recommendations tailored to your home: bit.ly/3UqpEmm #EnergyEfficiency



















